I agree that if the salesperson isn't on commission, then the effect is minimal on him/her. However, I bet that store will not get his business again.
The woman was actually a co-owner. I saw the other owner at a funeral nearly a year later and told her my story and she said she had bought the woman out of her share and that I wasn't the only one to complain.
She asked if I would return to her store to see the changes, I wished her good luck but I found another store that carry the same products and will continue to give them my business and
never return to her store. I didn't say it in a nasty tone or talk down to her just stated a fact, she was not upset and said she understood and she would have done the same thing.
I've been running my own business since I was in my early twenty's and have done very very well and it was mostly based on something called "
customer service". My business, my choice.
Other posters obviously have never been self employed and have a mis-conception about a "fat wallet" commanding respect but means nothing to me, they obviously do not understand what I posted. I never
"have an unrealistic expectation that my fat wallet will bring me respect", respecting someone for the contents of their wallet is ludicrious! I do expect an "acceptable level of service" and if I do not get an "acceptable level of service" I walk. My choice.
There are far too many people that will accept poor service, rudeness, bad attitude, poor quality, and all round " I don't give a f*ck about the customer shitty service" that's fine, life is made up of choices. I'm not one of those people that will accept it! My choice.
I repeat, there is no store or person that sells a product or service that isn't carried by someone else and since this a free market society the best service gets the contents of my "fat wallet"
My choice.
? Have they never heard of a debit or credit card?
on the scale? Don't they know or care this stuff bruises easily (like me)?
