Ok so the update
First, I am glad I didn’t just fire him out right and I am glad that I talked with him.
The internet problems where true. I believe that.
The problem with working at home apparently is two women who consistently ask for things during the day.
Since the pandemic, his MIL moved in so that she can be cared for as she is elderly and they did not want her in LTC. I get that.
He is the only one to go outside, unless it is for their daily walk. So he has to do all the shopping, and anything else dealing with outside the home. He had to arrange the entire move of his MIL on his own. Only his brother was allowed to help move. There was a list of other things he gave examples of. Like cleaning out the garage and small home repairs and renos to make wife and MIL happy. They would insist that he do this during the day when they are awake and would keep saying that he can do his work ”later” as in doing it in the evening. Which his says he tries to do but by the end of the day he is exhausted.
I get his issue, but of course I need work done when I need it done. He says he is going to have a talk with his wife and tell her his job is now on the line. He wants me to actually email me about it so he can show it to his wife. Which I would have done anyway for record keeping, but hopefully it works.
So the plan;
We are coming up with a check-in reporting system. Something like a punch clock but different to accommodate our business.
He is creating a dedicated office space where he can close the door and let the women know that means do not disturb for any reason other then death or fire.
He is going to train the receptionist with the basics and she is going to obtain proper education to learn everything properly. She is interested in the field.
For all employees, yearly salary increases are based on a performance review. Not just given because it is the end of the year.
Weekly progress reports will now be required which will be given in in-person meetings weekly when the pandemic is over. For now it will be remote over zoom and email.
For him, we will be doing bi-weekly reviews until I am sure we have his remote working under control. His yearly performance review is in April. I have explained that one more missed deadline will mean he doesn’t even make to that yearly review. He understand and accepts this.
It is hard because I understand his problem. He understands my position. I don’t want to fire him, he doesn’t want to lose his job. We work well together. When we are working. It just seems like the women in his life need to stop taking advantage of him and me. I am not paying him to move MIL into the house.
I know to some this may sound like I went soft on him. And maybe I did, but I feel for him. And I need him still until my receptionist, who will have a new title soon, is able to take over the job. Which won’t be for awhile. So I hope he is able to seriously convey to his wife how serious this is. If I have to, I will fire him and outsource temporarily.
Anyway, I wish I knew if he hobbies. I would gift him a session with a woman of his choosing. He really sounds like he needs it.