Bank draft help!

Their mistake and not yours since they likely only removed 800 from the account. They should be apologizing to you.

@ Katewinters => Double check your bank account online or at an ATM if you don't make it to the bank. The bank draft is like a certified cheque wherein they withdraw the money immediately and hold it in some temporary account.
 
I used to work in that department for BMO; trust me, I saw my fair share of fuck-ups. Whoooo boy :Eek:

I guess it's not so much the CSRs ... it the fact that when things get screwed up they deny, deny, deny and it's all about liability to them.

long story short that ended my holding an account with them:

Landlord lost a rent checque so it was replaced, stop-payment was put on the lost cheque before issuing the new one.
Bank allows both cheques to be cashed, creating an OD fee and NSF fee
This also caused 2 other payments to be NSF and their companies NSF fees on top of the bank charges
A total of $150 or so after paying the $17 so this would not occur ... but did
Bank says sorry, reverses the improperly accepted cheque, but says we should have had the money in the account to cover cheques we write, so wouldn't reverse or reimburse the NSF or OD fees

WTF!?!?! lol Asked to have the account closed at the end of the conversation and went to another bank.
 
I guess it's not so much the CSRs ... it the fact that when things get screwed up they deny, deny, deny and it's all about liability to them.

long story short that ended my holding an account with them:

Landlord lost a rent checque so it was replaced, stop-payment was put on the lost cheque before issuing the new one.
Bank allows both cheques to be cashed, creating an OD fee and NSF fee
This also caused 2 other payments to be NSF and their companies NSF fees on top of the bank charges
A total of $150 or so after paying the $17 so this would not occur ... but did
Bank says sorry, reverses the improperly accepted cheque, but says we should have had the money in the account to cover cheques we write, so wouldn't reverse or reimburse the NSF or OD fees

WTF!?!?! lol Asked to have the account closed at the end of the conversation and went to another bank.

Good for you. Banks are fuckers.
 
My bed's off grid ... you're welcome to store it there.
 
BMO does a terrible job training their staff. I'm stuck with them at the moment, but I hate them with a passion.

Until they get the $8000 draft back they'll hold you on the hook for the difference. Let us know how it all turns out.
 
This is such a simple matter to fix, why do you even post about it on terb. Go back to the branch and point out their error.
 
It was all printed, so I couldn't have done it myself,

I was just that amount less, in my account. But it's all sorted now thankfull.

Just had to go to my branch and return it!

Phew.