This self-service trend is permeating all levels of society. In the company where I used to work, they fired a few accounts payable clerks. Now all 5,000,000 employees have to spend 4 hours (that is 20 million hours) to learn how to self prepare a business expense reimbusement claim that they might do once or twice a year. As with anything new, these employees are making multiple errors in making their first few claims that require manual intervention. As soon as they master the system, the company will ensure that they change to a new system so the learning curve can start all over again. Efficient, eh?
Self Checkout in stores
- Thread starter DshRipRock
- Start date
Rock: I worked for a company like that, the second everyone learned the new system, they changed it.
Now if a retailer was really on the ball what they'd do is move those cashiers onto the sales floor and train them. That way their overheard (ie wages) won't increase but their sales should.
I can't tell you how many times I've walked out of a store without buying something because I couldn't find it and there was no one to ask.....
Now if a retailer was really on the ball what they'd do is move those cashiers onto the sales floor and train them. That way their overheard (ie wages) won't increase but their sales should.
I can't tell you how many times I've walked out of a store without buying something because I couldn't find it and there was no one to ask.....
tboy said:
But, when you do find somebody do you find that you know more about the product they are selling than the store staff?
Rockslinger said:
Yeah, in many cases yes but unless it is something technical like a TV or a stereo, I don't really care. I just want to find the damn thing so I can get on with getting on......
When I'm at home depot I find that I get a lot of homeowners coming up to me with questions etc. Just the other day a Cute young lady was looking at stains (where I was) and I saw her kind of puzzling over the different types. SO I helped her out and told her how to achieve what she wanted to do. (and yeah, she had a great ass too lol).
Another time earlier this year I saw another hottie with cans of spray foam. I told her to slather on some hand lotion before using it (or use gloves) cause it's a bitch to get off your hands. She showed me her hands and said "too late". I said: pickup some babyoil on your way home, that'll take most of it off......
Rockslinger said:
And will continue to do so as the labour shortage intensifies. The old days are long gone my friend. Best to get used to the here and now.
Good service or low cost, which do you want? Pick one, you can't have both.
DshRipRock said:
I was in Walmart two days ago and the lines were huge and no one was at the self checkouts so I decided to give them a go. Easy to use but they had so many slots for cash, credit cards, debit cards etc. Kept trying to use the debit card slot for my Visa. Had to call the staffer over to show me where to put the credit card.
Now that I know how, I will use them in the future.
Think some people are afraid of making a mistake and being accused of theft.
Keebler Elf said:
Hopefully, this will not happen in the sex trade. Self-service is not quite as much fun (although cheaper).
They are a pain the ass to me. They ALWAYS fuck up. You scan something, it doesn't recognize it and all hell breaks loose. Or, you don't put it in the bag fast enough and it fucks up, or it plain doesn't work. If you have something that doesn't have a bar code - like bread, or fruit - then what?
I'll use the self-checkout if what I'm buying has no "complications". If it's going to be complicated, I'll avoid them like the plague. And even then, I saw one person take at least five minutes to scan, bag, and pay for five items. She wasn't confused, she was just excruciatingly slow at it. With attended checkout you can at least expect the store to enforce some quality control over the process. It's not possible to enforce the same quality control over your customers.
Anynym said:
I ran into this same lady at the ATM machine. Took her half an hour to retrieve $20 from the machine.
For me, it's all about the time I have to spend. Whichever line I figure gets me out of the store quicker is the one I'll use. Granted, sometimes I get stuck behind one of those folks (either at the regular check-out or the automated one) that spends an eternity fumbling for change but by and large I think I get out of the store quicker. Sure, I'm not getting any discount for checking out my own groceries, but if it's saving me time that's worth something.
I'd rather spend a bit longer—and it's debatable whether it's longer—having a professional cash me out, than be an unpaid tester of machinery and systems that even their fans say are not really ready for prime time.
Like tboy, I'm in Home Despot a lot, and at my local it's the self-checkout lanes that are slow. As far as I can tell, it's the combo of unschooled customers having to cope with unforgiving cybersystems, while they both deal with merchandise that's unsuited to the concept: the sheet of dry wall, the 10' metal track w/ the barcode at one end, and the one teensy item per trip that the First Law of Home Desperate decrees will have no barcode whatsoever. Never mind the 60 pound bag of concrete that the machine wants you to "place in the bag".
In fact, I'm winding up at my local Home Hardware more often then ever, because the humans there actually know their stock and don't wait for a computer to tell them to reorder. And they're fast on checkout.
Ask again when the machines are out of their 'horseless-carriage, three-out-of-four-blow-up-on-the-launchpad' stage.
Like tboy, I'm in Home Despot a lot, and at my local it's the self-checkout lanes that are slow. As far as I can tell, it's the combo of unschooled customers having to cope with unforgiving cybersystems, while they both deal with merchandise that's unsuited to the concept: the sheet of dry wall, the 10' metal track w/ the barcode at one end, and the one teensy item per trip that the First Law of Home Desperate decrees will have no barcode whatsoever. Never mind the 60 pound bag of concrete that the machine wants you to "place in the bag".
In fact, I'm winding up at my local Home Hardware more often then ever, because the humans there actually know their stock and don't wait for a computer to tell them to reorder. And they're fast on checkout.
Ask again when the machines are out of their 'horseless-carriage, three-out-of-four-blow-up-on-the-launchpad' stage.
For me I choose the faster way. I do it faster than the cashiers. So, I like self check out better.
Cycleguy007
Banned
I use them... but if there's a cute cashier that I can chat up and flirt with, I'll stand in her line instead! 
So the hottie had fake lactating foam tits (cans), you suggested using baby oil so it would get off easier but before she could do that she got it all over her hands already......and this all happened in home depot while you were self servicing yourself.........LOLtboy said:
Rockslinger said:
Like Canadian Tire, they are Privately Owned and all but the smallest will be owner managed.
tboy said:
I find the staff at owner managed stores know more about their products and care more about customer service than company owned stores. Does anybody how much to buy one of these stores and what is the annual income?
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