And here I was thinking it had to do with the Bill Gates microchip they injected into my arm.Still no text, a firmware update seems to be the root cause for the network Outage
Heads are going to be rolling at robbers.
It was more than 4-6 hours. I couldn't make or receive calls, send texts etc. from after midnight until 8:00 PM yesterday. That's about 16 hours with no service. There's a lot of couriers, Uber drivers, food delivery drivers/riders etc. who rely on data in order to be able to do their jobs. Not to mention all the people working from home who were unable to do so. Most people don't have landlines anymore so that compounded things.A little over 30 years we were able to communicate just fine with no such things as cell phones. Those 4-6 hours yesterday caused a lot of anxiety to millions and probably caused a lot of inconvenience, like botched plans, to many of those.
The cellphone is ubiquitous in our society now.
Yours may have been an extreme example. My phone crapped out somewhere between noon and 2:00 and back working by shortly after 8:00. Maybe it was 6-8 hours for most. So about 10-12 hours less than you. And as I'd mentioned, many people were inconvenienced. Thanks for pointing out more examples.It was more than 4-6 hours. I couldn't make or receive calls, send texts etc. from after midnight until 8:00 PM yesterday. That's about 16 hours with no service. There's a lot of couriers, Uber drivers, food delivery drivers/riders etc. who rely on data in order to be able to do their jobs. Not to mention all the people working from home who were unable to do so. Most people don't have landlines anymore so that compounded things.
And all of those benefits that we find so useful are why the cell phone has become so prevalent in our society. Nobody is disputing how much they help us. But that is also how and why we are so reliant on them, which was the point of my previous post. I was saying how much that they've changed our lives where once upon a time we seemed to get by fine without them.While it's true that a little over 30 years ago we were able to communicate, just not nearly as fast. I can tell you I don't miss lining up at the bank for 45 minutes every Thursday to cash my pay cheque. There was lots of things I don't miss about those pre-cell phone days.
Shit happens. When was the last time that we had a nationwide network failure like that. I personally can't recall but it certainly doesn't happen with any degree of regularity. We also have to pay for our power grid and count on its' reliability even more than phones, but how long was the power out for due to the blackout throughout the eastern US and Canada in August of 2003 affecting probably 100M people, approximately?It's not like Rogers customers get cell and data service for free. We pay good money for it and it should be reliable.
Correct the firmware was provided by Ericsson, but the deployment of firmware was rolled out by Robbers employees not Ericsson. I'm pretty sure the same firmware was tested by robbers in their non live environment prior to live roll-out. That's what an adequate Project Manager would of done.Why? It was Ericsson’s software update that caused the shit show.
was able to receive/send texts as of 10:00 PM EST yesterday.Are you still out? Same as Shack, started last night for me but around 7pm
Ericsson still has the responsibility to ensure that its updates will work. Do you test every Microsoft security patch and update that is released by them for your windows machine? If you do, that would not be very productive, especially in a business environment where the business relies on the suppliers to take care of the machinery updates for the products that they provide to their customers. This is especially true where legislative compliance matters are important. We do not know, and may never know, what contractual obligations exist between Ericsson and Rogers.Correct the firmware was provided by Ericsson, but the deployment of firmware was rolled out by Robbers employees not Ericsson. I'm pretty sure the same firmware was tested by robbers in their non live environment prior to live roll-out. That's what an adequate Project Manager would of done.
Yes please tell me how they will compensate my office for the loss in production time as a result of the phone service going down.Rogers will compensate customers for outage.
$5.00 "special" discount if you purchase $100 additional services. Discount available only for the next 3 days.Rogers will compensate customers for outage.
At our company we apply Microsoft security patches to our test environment prior to releasing them to our production environment this is SOP for any competent infrastructure. You can say its "not be very productive" but to full faith in the vendors patch updates with out properly testing how it would affect your infrastructure is just asking for an outage.Ericsson still has the responsibility to ensure that its updates will work. Do you test every Microsoft security patch and update that is released by them for your windows machine? If you do, that would not be very productive, especially in a business environment where the business relies on the suppliers to take care of the machinery updates for the products that they provide to their customers. This is especially true where legislative compliance matters are important. We do not know, and may never know, what contractual obligations exist between Ericsson and Rogers.
We still don’t know the contractual obligations between Rogers and Ericsson. That is important if you want to play the blame game. I am somewhat skeptical of your comment when you refer to Rogers as ‘robbers’, as you show bias. Be that as it may, Rogers is crediting it’s users for lost service. That is the right thing to do even if it might not be their fault.At our company we apply Microsoft security patches to our test environment prior to releasing them to our production environment this is SOP for any competent infrastructure. You can say its "not be very productive" but to full faith in the vendors patch updates with out properly testing how it would affect your infrastructure is just asking for an outage.
That goes for all updates software/firmware, its also cost money to setup and maintain these test environments, why do companies do it cause it's not very productive when production environment goes down.
For your personal PC, sure apply the updates as you please. Not if your a Billion company that relies on the infrastructure to be up 99.99% of the time.
My RBMC is awesome. I never have issues.Rogers bank Master Card is a piece of garbage!!! I'm constantly having to call them to unlock my card, even when I am nowhere near the limit, Do not apply for this card!!!