Pearson YYZ in huge delays again

Samranchoi

Asian Picasso
Jan 11, 2014
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Just flew domestically last week and will be returning early tomorrow morning. Going through check in and security was no issue (no delays that I have not encountered before - many people on staff). I did have to wait an extra 20 minutes once on the plane before taking off but again I have encountered longer delays in pre pandemic times and at numerous airports throughout the world, including their domestic flights. I am hoping my trip home is at least as good.
 
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shack

Nitpicker Extraordinaire
Oct 2, 2001
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This problem is nothing new, though it sounds worse than ever.

Pre covid I was flying thru Pearson at least once a month. It was almost always a shit show. From the baggage check, to security (especially) to baggage claim, everything took way too long.

Simply put, there were never enough people working there. Ever.

Security was the worst. You'd be in the rat maze and it would be massive and you'd get up to the front of the line and they'd have only 2 or 3 (max) doors open. (If I recall, they have 10 doors.). I would always get angry. And it never helped how slow the lines were due to the passengers being so unorganized.

Baggage check was the same. Air Canada has these huge long counters with 16 check-ins and 2 of them would be staffed.

Here's a dumb idea......

Hire more staff. Pay more to attract people.

But they don't want to. They just want to work the shit out of people. Unless the gov't comes down on them, nothing is going to change.
What? It's almost like you think that Pearson being one of the most expensive airports anywhere would mean that they provide good service. :rolleyes: ;):LOL:
 

james t kirk

Well-known member
Aug 17, 2001
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I suspect, I repeat suspect, that security in the airport is contracted out to some private sector company. That company may or may not have gotten fucked during Covid when GTAA told them that due to reduced volumes, they didn't need so many staff. So they laid them off. It could be that the company provides staff as requested by the GTAA. All well and good when it's situation normal.

But when they laid off half their people, it became impossible to get them back a year and a half later (and who could blame the staff for finding other jobs).

Now they can't find people period, and certainly not at the wage they were paying pre covid.

Now here's the part in almost sure of....

Said private company has gone to the GTAA and said, we need to attract more people by paying a higher salary (which is true) and Mr. GTAA you need to pay more. (Now how do you think that went over with the GTAA?). That's right, the GTAA has told said contractor, "that's your problem, read your contract"

I'm guessing again that the security folks at YYZ aren't making that great of a salary. (I have no idea how much they make, but Im going to guess very low 20s an hour.). They probably need to pay 30 an hour now to attract people. But the GTAA won't pay a dime more other than what is specified in the contract so the short staffing will continue.

The only solution I see is that the GTAA cracks and pays them more to attract more people and tacks the cost on to the fees they charge airlines. I will certainly pay 20 bucks more a flight if it means I don't have to sit in the airport for 4 hours.

If I've learned one thing over the years, it's that money cures all problems.
 

james t kirk

Well-known member
Aug 17, 2001
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I have a work trip to Saskatoon next week and a flight booked for Monday and returning on Friday. Not looking forward to the situation being described at Pearson.
"Probably faster to drive."

;)
 
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Frankfooter

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MadGeek

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Jul 17, 2011
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I have a work trip to Saskatoon next week and a flight booked for Monday and returning on Friday. Not looking forward to the situation being described at Pearson.
I was going to suggest Hamilton but that's even more of a shit-show of a long delay. Fly to Calgary, then a 4 hour layover and then a turbo prop to Saskatoon. 9.5 hours. Flight schedules have really changed. I remember 15 years ago doing a quarterly fly-out to Calgary from Hamilton and there were flights that did Hamilton -> Winnipeg -> Saskatoon -> Calgary.
 
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Samranchoi

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Jan 11, 2014
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Well, returned this morning from another Canadian city. Flight left on time and arrived at Pearson within a couple of minutes of the scheduled time (faster). Luggage pickup was about 5 minutes longer than I would have liked. Best of all my ride was waiting for me outside. So overall, not the bad experience that others have had.
 
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bazokajoe

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Nov 6, 2010
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Well, returned this morning from another Canadian city. Flight left on time and arrived at Pearson within a couple of minutes of the scheduled time (faster). Luggage pickup was about 5 minutes longer than I would have liked. Best of all my ride was waiting for me outside. So overall, not the bad experience that others have had.
It seems to be international flights are the issue and Air Canada Jazz.
 

bazokajoe

Well-known member
Nov 6, 2010
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I see Canada is going to suspend random Covid testing but only for the month of June. Then restart on July 1 in an off site facility.
What a fucking joke.
The US is suspending pre departure testing for International travelers starting this Sunday.
 
A

Akila Besos

I work at the airport and it's brutal for us

Ppl constantly calling in sick and being understaffed. Really adds alot of stress on us workers.

The amount of yelling and foul language I get called daily to the face is starting to get ridiculous. Ppl think we can control everything but we don't. Plus flights get cancelled or delayed for so many reasons that are just unfortunate for everyone involved
 
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bazokajoe

Well-known member
Nov 6, 2010
11,162
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I work at the airport and it's brutal for us

Ppl constantly calling in sick and being understaffed. Really adds alot of stress on us workers.

The amount of yelling and crusing I get daily to the face is starting to get ridiculous. Ppl think we can control everything
I have a trip in the fall, so I hope the shit show isn't nearly as bad.
 

Born2Star

Active member
Dec 2, 2004
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Hopefully but we won't know till all the problems get fixed with the PM approval
Glad to have someone there speaking up. First of all thank you! Feel for you. 100% support and respect.

1) how understaff you think you guys are? Yeah after Covid I feel everyone is calling in sick as if they’re entitled. I work in education, the teachers are covid’ing like musical chair. But overall I feel its more because they not able (or willing) to hire back all the staff #greed. True?

2) Is Covid protocol and testing really the culprit? Will stop testing and stop req proof like they started a day ago really help the situation?

3) flying to US on a Saturday morning 9am flight, when should I be in airport? 5am? Just regular passport no nexus.
 
Ashley Madison
Toronto Escorts