The One Spa

CDN Restaurant Refused to Serve a Man Wearing a MAGA Hat, now Its Yelp Score is ruine

John Henry

Active member
Apr 10, 2011
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As I said I never talking about politics with my clients and this is a lounge , so we not talking about politics, right?
You said you never refuse service with a client because of the clients political views . How would you know what their views are if like you say you never talk about politics with them.

Yes this is the lounge .
 

John Henry

Active member
Apr 10, 2011
1,298
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You can be entitled all you want, but internationally, nobody gives a rat's ass what Canada says.
Except in the US were new Canadian tariffs are going to cost many businesses lots of money and many people are going to be laid off .

Case in point .... Heinz does care along with many other companies . They care what Canada says because it's going to hurt their bottom line
 

Promo

Active member
Jan 10, 2009
2,480
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Does anyone take joke sites like Yelp seriously?

Oh and in related news; a shop up in Collingwood with a very similar name has ALSO been slammed by thousands of troll reviews
Just shows those kind of people can't read very well
Poor out-of touch old fella. Yelp is a hugely popular site, rated #33 in the US ahead of Apple, 2/3 of the news sites and the majority of the porn sites. More monthly views than Trump's twitter account.

The restaurant in Collingwood is called The Olde Red Hen. Similar name to the Virginia restaurant that kicked out Sanders. It was also trashed on-line, received telephone threats and had tables damaged and trash dumped at their door.

Can't read ... or can't reason?
 

Promo

Active member
Jan 10, 2009
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Their business isn't ruined, Yelp always deletes reviews from people who haven't actually been there when there's a flood like this. I also don't know why some people are that stupid to punish the restaurant when the owners fired the manager anyway... like technically they won.

I don't think it's wrong to refuse service to someone who's going to cause a scene in your restaurant or wearing something that incites racism or people of colour into being uncomfortable. Trump and his followers do incite hate against a lot of people. Many mass shooters are spewing Trump rhetoric - so it's not entirely unfounded. It's not like if someone was wearing a t shirt of another politician they'd be asked to leave. MAGA has really gone off the deep end and incited a lot of hate against minorities and women.

BTW for those who haven't bothered to go to Vancouver or visit The Tea House, just because it's called a Tea House doesn't mean it's not a fine dining establishment. It's not like a carnival food stand for instance.
The unfortunate situation is the restaurant is being bashed by both the left and right. Not just Yelp, but virtually every review site including Google, Urban Spoon, tripadvisor, zomato. etc. I was just looking around, amazing how fast these review sites responded and deleted negative post for the last 4-5 days, but I see a few negative reviews have gone back up today.

Serious question: if you were a restaurant owner, what would your written policy be? How would you define what is acceptable and not acceptable? Your goal is to drive profit/revenues while attracting the largest possible market and giving your customers the best possible experience.

Remember, a bad policy could result in bad reviews impacting income, threatening phone calls and people trashing your bathrooms for a month everytime someone gets thrown-out and decides to post it to social media. The internet and social media allows quick and exaggerated communications. This is money out of your pocket, maybe your family receives phone threats and your kid gets bullied at school.

Every person can find a reason why they are offended by another person's clothing or whatever. If we ask them all to leave, pretty soon we will all be unemployed. What is a realistic acceptable compromise?
 

lomotil

Well-known member
Mar 14, 2004
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Poor out-of touch old fella. Yelp is a hugely popular site, rated #33 in the US ahead of Apple, 2/3 of the news sites and the majority of the porn sites. More monthly views than Trump's twitter account.

The restaurant in Collingwood is called The Olde Red Hen. Similar name to the Virginia restaurant that kicked out Sanders. It was also trashed on-line, received telephone threats and had tables damaged and trash dumped at their door.

Can't read ... or can't reason?
This..
 
Jun 11, 2007
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I don't think it's wrong to refuse service to someone who's going to cause a scene in your restaurant or wearing something that incites racism or people of colour into being uncomfortable.
When exactly did it become a crime for people to be made to feel "uncomfortable"? MAGA was a campaign slogan, one that a lot of people rallied behind. If you're the kind of person who can be made uncomfortable by a hat inscribed with a campaign slogan, you deserve your lack of comfort.
 

wilbur

Active member
Jan 19, 2004
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Except in the US were new Canadian tariffs are going to cost many businesses lots of money and many people are going to be laid off .

Case in point .... Heinz does care along with many other companies . They care what Canada says because it's going to hurt their bottom line
You said it!

Profit is the motivator and not the morals you carry.

Like a car salesman who'll flatter you until you buy that overpriced car.

The Lester B Pearson days of Canada as the great peacekeeper and great interlocutor is long gone. Now we have the dichotomy of our Russian hating foreign minister going along with every geopolitical US endeavor, while whining that Trump is economically screwing us. What a bunch of losers we have. Going along with US Geopolitics has a price, and that's favourable treatment on trade.
 

wilbur

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Jan 19, 2004
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However if the floor manager had just said, "We've got a new rule about wearing caps at the table …"
Yeah, and he just made up that rule to suit his political stance.

You don't make rules as you go along. You respect the ones you employer gives you.
 

Aardvark154

New member
Jan 19, 2006
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The collision of two ideas.

Don't be a stupid jerk and refuse to serve people at a restaurant because you suspect you disagree with them, even if they are behaving politely.

The Internet is an extremely intolerant place. It is quite common for people to make snap judgments based upon minimal information and with next to no consideration that there may be alternate viewpoints.
 

oldjones

CanBarelyRe Member
Aug 18, 2001
24,489
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Yeah, and he just made up that rule to suit his political stance.

You don't make rules as you go along. You respect the ones you employer gives you.
None of which negates my hypothetical's less problematic tactic: Much less likely to run afoul of free-speech considerations, and political fall-out, and less likely to provoke the patron into an angry confrontation. No to mention getting fired over a hat.

I quite agree my imaginary floor boss would be inventing the 'rule' to quietly and politely achieve his desired result. His minor 'sin' would be the suggestion the rule pre-existed. It's only a hat, and it would be better all around if the patron got served without a fuss. We have no information about the employer's general dress-code rules prior to this incident , but we all make decisions as we encounter stuff we haven't had to deal with before. We call that process Life.
 

oldjones

CanBarelyRe Member
Aug 18, 2001
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The collision of two ideas.

Don't be a stupid jerk and refuse to serve people at a restaurant because you suspect you disagree with them, even if they are behaving politely.

The Internet is an extremely intolerant place. It is quite common for people to make snap judgments based upon minimal information and with next to no consideration that there may be alternate viewpoints.
I think you just touched on a significant factor, mentioning the Internet. A generation ago, the only way people interacted and learned the skills and courtesies required was face to face in actual conversations and exchanges, that had immediate consequences, we could see and feel. There were telephones and writing, but they were limited and minor; people had to acquire nuanced skills at communicating, and did, given the rich environment of faces, expressions, tones and attitudes in a wide population of individuals and groups.

But along came the Instant Internet with all its infinite attractions and availability everywhere. From that time on, face-to-face had a seriously seductive competitor, that could and did become as important or more important to many people. And by now there's a whole generation who have never known a world, or inter-personal communication without it. And on the Internet you don't get to see how that one unimportant word you just uttered before you getting to your main point just shut down all sympathy on the other side of the conversation. The thought doesn't even occur, until you're blasted by the flaming response, and then your Nuclear Defence Fail-Safe kicks in, when a mid-sentence "Whoops, shoulda said ___. Sorry.", sparked by their eye-narrowing could have saved the discussion and the friendship. Or the orders from the table of four.

We will eventually learn thicker psychic skins, and the skills this Brave New World demands, so we can smooth our brilliant insights into it without increasing the friction, but as with all human learning, it will come too little, too late, and for some, with overmuch bloodshed.

And I can't help thinking of a guy doing world politics by a couple of hundred thumbstrokes in the wee hours, while the dye sets.
 

Aardvark154

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Jan 19, 2006
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^ Further to which one no longer has to take the time to write a letter, put it into an envelope put a stamp on it and place it in a mail box all of which afforded opportunity to rewrite, or reconsider sending the letter.

Now seated at a computer or smart phone one types out an outraged response to whatever has offended and send out a response to tens of thousands of people without pausing for any reflection. Quite frequently this leads to a lynch mob, as thousands reading but one side of the story and without any reflection join in the howls for blood because as you wrote they don't have to think about this being a real person they are writing about.
 

oldjones

CanBarelyRe Member
Aug 18, 2001
24,489
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^ Further to which one no longer has to take the time to write a letter, put it into an envelope put a stamp on it and place it in a mail box all of which afforded opportunity to rewrite, or reconsider sending the letter.

Now seated at a computer or smart phone one types out an outraged response to whatever has offended and send out a response to tens of thousands of people without pausing for any reflection. Quite frequently this leads to a lynch mob, as thousands reading but one side of the story and without any reflection join in the howls for blood because as you wrote they don't have to think about this being a real person they are writing about.
Yeah, instant offence is more possible than ever, but without the instant feedback of face to face — or sword to sword — that once taught us manners, civil behaviour and discourse. Not to mention the whole business is often done in public, with the entire population of the world able to join in. Whether it be a lynch mob, a tribe, a social circle, or a two-person dialogue they're joining. And changing.

The account of this incident reads just like the kind of misplaced gratuitous bluntness that characterizes so much internet dialogue. In more leisured times, the patron would have removed his hat without being asked, not just because political sloganeering has no place in a dining room, but because hats are for outdoors unless they're ceremonial. And a person compelled to request decorum, would have known to avoid politics, which are often contentious, when asking. By this report, no one involved showed any couth. And with rightards blaming libtards, the uncouth rule.

I wonder how the reactions might differ, had a patron been wearing a graphic pro or anti abortion T-shirt? Or something completely apolitical:
Btca we'd see a wole looa side switching, but no better behaviour overall.
 

lomotil

Well-known member
Mar 14, 2004
6,483
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The collision of two ideas.

Don't be a stupid jerk and refuse to serve people at a restaurant because you suspect you disagree with them, even if they are behaving politely.

The Internet is an extremely intolerant place. It is quite common for people to make snap judgments based upon minimal information and with next to no consideration that there may be alternate viewpoints.
Savy business have learned to make snap decisions to mitigate any damage or potential damage from social media. Social media has the propensity to become very quickly viral and malignant as we have seen time and time again. Even the POTUS has learned to use daily social media to pump out what he would call "non fake news". All of this is just a sign of the times.
 

wigglee

Well-known member
Oct 13, 2010
10,189
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Trump successfully tapped into something in America society and is polarzingly popular still. In Canada Trump has the highest approval rating in Alberta not surprisingly, lots of derision for Trudeau there too. Economically, it is dangerous to antagonise a prickly, narcissistic guy like Trump who is in charge of the most powerful nation in the world. Trump is not eternal and can be waited out, but the seething problems will continue. In Lotus land BC, Trump is seen as a pariah by many. The server who got fired likely didn't value that job anyway.
Tapped into something? YEAH! Racism and immigrant scapegoating. And now the guy who had all his stuff made in China is waging a trade war against the whole world.
 

oldjones

CanBarelyRe Member
Aug 18, 2001
24,489
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When exactly did it become a crime for people to be made to feel "uncomfortable"? MAGA was a campaign slogan, one that a lot of people rallied behind. If you're the kind of person who can be made uncomfortable by a hat inscribed with a campaign slogan, you deserve your lack of comfort.
About the time the folks wearing those hats and the guy leading that campaign made their 'Lock 'er UP!!' chants a staple of their rallies.

Only you are saying 'crime' in this context; other folks are just making sure there's equal discomfort, threats and rudeness all around. On that schoolyard bully level I seem to remember someone saying, "don't start what you won't finish".
 

lomotil

Well-known member
Mar 14, 2004
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Oblivion
Tapped into something? YEAH! Racism and immigrant scapegoating. And now the guy who had all his stuff made in China is waging a trade war against the whole world.
Trump is a Fascist, a significant amount of Americans are bewildered and his rightful prey!
 

mandrill

Well-known member
Aug 23, 2001
75,724
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Yep. And so many on here get their panties in a knot over Trump while ignoring leaders in other countries who are committing actual atrocities against their own population or others.
Like who, Dicky?

I haven't noticed anyone cheering Pol Pot on this board recently. Is there a secret faction of Milosevic fans or Idi Amin supporters that I don't know about??

Last time I checked, I was saying that Putin is an asshole because he has a poor human rights record. I was nagging the board about Putin back in 2014 when everyone still loved him. I don't remember saying any nice shit about Kim. Did I post 100's of times about how great Iran and Saudi are and simply forget about it?

Help me, Dick.
 

oldjones

CanBarelyRe Member
Aug 18, 2001
24,489
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Personally, I am waiting for the Leader of The Free World to show me he cares about "leaders in other countries who are committing actual atrocities against their own population or others" instead of knotting his Depends worrying about a kid in Canada putting a tariff on American ketchup, a performance by some actor, or what he did/didn't tell Republicans to do that they ignored anyway.
 

Nesbot

Well-known member
Jan 25, 2016
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If the guy gets fired and he has no regrets than who cares. He refused to serve somebody who supports racists, bigots and Islamophobia (in his opinion). I'm sure he'll have absolutely no problem finding work now.
 
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