I don't believe a word of it. If a union employee can't be fired for THEFT, then they certainly won't be fired for poor performance. Hell, that is what unions are for! protecting the poor performers!!!
Unions have less clouth than they used to in these matters. It was true that they could arbitrate on your behalf when performance evaluations were more subjective, but there is no refuting a hundred black marks for missing a long list of 90-second targets issued and measured by a computer. The rules need to be changed and the unions seem to have trouble finding their legs.
Scheduling buses, is an art the TTC hasn't quite gotten down as well as the other agencies. When GO says they will be there at a certain time, they are usually reliable with sticking to it. When the TTC does, sometimes 2 or even 3 buses will pass one right behind the other, and then the next bus doesn't come for a long time.
TTC used to have it down to a science. But new management was mandated to reduce costs. So they reduced the number of vehicles they deployed, and with no reason for doing so other than $ savings redeclared the length of routes. Some of which had been established for decades. For example a 45-minute route was suddenly declared a 35-minute route. So now to achieve 8-minute service, instead of deploying 8-9 buses, they deploy 6-7. Of course a shortfall results, due to overcrowding and slower loading and unloading of passengers at major stops. Drivers are forced to make a choice at every stop -- do I make that light and remain on schedule or do I stop and pick up that handicapped, package-laden, senior in the pouring rain and get a black mark? Do I drive with a dehydration headache and a full bladder, hoping the stars align for an opportunity to stop for a drink and pee without impacting a single passenger or do I find a consistent place to stop and break along my route regardless?
Experienced drivers tend to take advantage of the inexperienced ones. They run their vehicle slowly, forcing the inexperienced driver to leapfrog them on the route. The inexperienced driver then becomes bogged down with excessive passenger volumes while the experienced ones coast the route, providing less service, yet satisfy all the metrics.
And once again managemen has pitted staffers against each other and the passengers. When predictable conflict erupts they blame the drivers, the passengers, everyone but the people responsible.
tboy must be a manager or related to one. He's too quick to devalue the working staff.