Ahhhh.....did jya renew the Norton subscription? McCafe is a good a too...
If you find files like "Trojan.Malscript!html" and "REFFF_~1.htm.",
then you can physically access them and identify their 3 letter extension.
They release .exe files that act as spyware. Norton can't find those until
their own system has been updated. However, if certain files that do not
belong on your system do an "unauthorized access", you can go into your
system and delete them. If they run while trying to delete, go into safe
mode and zap them.
However, actual files in your system do an "unauthorized access" as well
according to Norton. Norton knows shit. You have to know your files.
I'm going to have to go back being a sys admin again. Oh, man...
Gyaos.