To offer a discount or not…..
- Thread starter Jenesis
- Start date
How much do you value your clients? We've weathered the hardships of the pandemic, only to now face further uncertainty with a reckless leader south of the border wielding tariffs and sanctions like weapons, threatening Canada’s economic stability. The prospects of a quick economic recovery are dim. Every client matters, whether they are a one-time visitor or a loyal patron returning multiple times over the next year. A discount is a thoughtful gesture, but a truly meaningful response to their inconvenience might be an enhanced experience that reaffirms their importance. Now, more than ever, demonstrating genuine appreciation can turn a single visit into a long-term relationship.
If the client returns, he is giving you a second chance to make a lasting impression. If he is met with a mediocre experience, one he could easily find elsewhere. Your impression score will be low, and the opportunity to earn his loyalty may be lost. This is your chance to deliver an experience that rates a 9 or 10, setting you apart from others. Is it worth the effort to retain a client who could return time and again in the years ahead? The answer lies in how much you truly value long-term success.
If the client returns, he is giving you a second chance to make a lasting impression. If he is met with a mediocre experience, one he could easily find elsewhere. Your impression score will be low, and the opportunity to earn his loyalty may be lost. This is your chance to deliver an experience that rates a 9 or 10, setting you apart from others. Is it worth the effort to retain a client who could return time and again in the years ahead? The answer lies in how much you truly value long-term success.
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That was basically the plan. I was just curious as to what others would say.
I understand the sentiment but I don’t think clients should mix up their feelings about events south of the border with their escort experiences.
Yeah - I didn’t understand getting into politics here.
In the short term, economic conditions may decline, and there are no guarantees for stability in the medium or long term. If the economy takes a downturn, wouldn’t you want to retain a client who remains consistent, visiting you three, five, or even ten times a year? Global markets will inevitably be influenced by political decisions, including those stemming from Trump’s policies. During economic hardship, some individuals stop spending entirely, while others simply cut back, making it even more crucial to maintain reliable clients through tough times..
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Reliable clients going through tough times not having the money to pay for a hobby is not going to matter. They can be reliable all they want if they don't have the cash they're not paying for it. And again this is the first time client I've never seen before. And I also said I would probably extend the time. I don't need this thread torn into a political one. Which is exactly what you were doing.
Some of you will use anything you can to bring him up. I don't give a shit about Trump. Leave leave him out of this thread. You have said your piece about him, so drop it. Thank you.
I know you really want to know what I think...you fucked up, so giving him a little more extra time to make up for it is no skin off your ass.
I wouldn’t constitute canceling at the approved confirmation time as a “fuck up”. People have to leave work for emergencies all the time, it is not a “fuck up”.
That is why you have confirmation times in the first place. To confirm if the appointment is still a go or not.
but being the nice person I am, I have no problem upgrading him to an hour.
Lots of great insight here - just want to add my thoughts, life happens in both directions, in your case Ms @Jenesis I feel you made up your mind already and imho its the right thing to do and its great customer service - that being to offer a discount, for you to think of it on your own means you had an idea to do this naturally and it came to you mind with a genuine kindness to offer something back to the client. You will never go wrong in being kind and offering a gesture.
Yeah - I think I didn't word this thread right. I already basically knew what I was going to do. If someone offered up some advice that was better, I was open to it.
My main thought though was, if we have an approved confirmation time because we all know things can happen in the 2 days the appointment was booked, does that mean a discount is required as a standand customer service offer. It is a confirmation time for a reason. Because the appointment is tentative until it is confirmed. So I thought the discussion around that would be interesting. Not actually asking what I should personally do.
I am preparing for economic turbulence, anticipating potential challenges ahead. I mention Trump because I believe he will be a key factor in triggering financial instability. My approach is to stay prepared and weather the storm rather than be caught in its midst.
Economic downturns come with both highs and lows, and these fluctuations will be reflected in the stock market. For me, fluctuations in the market is how I make my money. I am no longer in a business where client satisfaction dictates my success. However, for those who do rely on their clients, my advice is simple: If you don’t take care of your clients, they won’t take care of you.
Yay you. You have managed to make another thread about Trump. Congrats. You have stated your opinion 3 times.
Can we now stop talking about him? Is that ok with you? Can we move on? Thanks.
............................be careful, don't get Trumped.
This thread is about an inconvenienced client. Your question is if he should be compensated.
I can only compare it to a personal experience. A lady friend took me to dinner at a Chinese restaurant, where we ordered a broad noodle dish with beef. When it arrived, it wasn’t what we were expecting, but due to time constraints we had an event to attend afterward, I told the waiter we would keep it.
When the bill arrived, the manager informed us that, since the dish was not to our satisfaction, ( actually it was quite good ) it had been removed from the total. This gesture demonstrated the manager’s commitment to valuing and retaining loyal customers.
This thread is about an inconvenienced client. Your question is if he should be compensated.
I can only compare it to a personal experience. A lady friend took me to dinner at a Chinese restaurant, where we ordered a broad noodle dish with beef. When it arrived, it wasn’t what we were expecting, but due to time constraints we had an event to attend afterward, I told the waiter we would keep it.
When the bill arrived, the manager informed us that, since the dish was not to our satisfaction, ( actually it was quite good ) it had been removed from the total. This gesture demonstrated the manager’s commitment to valuing and retaining loyal customers.
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If you were a thankful nice person you’d offer your time to everyone that replied in this thread who were helping you thru this difficult times.
I did offer my time. It took me time to read the replies. I even replied directly to some of them and in general to the rest.
See - very nice of me.
I think you’re missing my point. I meant give free time as in let us suck on your tits to everybody that replied here that helped you out.
So you want free services? But I don’t sell services. I sell time. What happens during that time is between to consenting adults. That is where you "fucked up."
Now have a good night, I’m off.
