I have the following questions for the clients out there who frequent independent SP's.
1) When you call her from an UNBLOCKED number, how often does she answer? All the time, sometimes, never.
2) When you leave a callback number, how often does she call back? All the time, sometimes, never.
3) When you shoot her an email, how often does she respond? All the time, sometimes, never.
I "heard" some TERBIES here complain about some SP's who never answer their phones, never call back and never respond to an email.