Rogers are Thieves!!!! internet follow up!

dr tongue

Member
Oct 28, 2001
289
7
18
Also can anyone of you recommend another service provider for television?? . I just dont' want to give a penny to rogers anymore
Find out if Bell Fibe is available in your area. I've had it for a year after cancelling Rogers, and it is awsome. I'v got all channels , high speed internet, and land line for $225. month. I was paying Rogers $35. more a month for less. For TV the HD quality is far superior, digital pvr, and extra box for 2nd tv included. You can record pause watch different recorded shows on each tv. etc. Rogers is trying to catch up with what they call "nextbox"..but more expensive. Last month they upgraded units to be able to record 3 HD shows at same time. During the upgrade you couldnt watch tv. When I called to query they gave me a $25. credit. Never got a cent from Rogrs for lousy service.
 

curious newbee

Active member
Oct 23, 2002
149
36
28
West End
To the OP....call Rogers back....tell them you want them to pull the recording from when you they said they'd upgrade you for free....don't go to the dumb agent's manager...they're just as stupid....go above that. Tell them you want proof of what you had agreed to in order to stay with them so you want to that recording to be pulled. They don't have it....cancel without fees as they HAVE to provide that recording!!! Never talk to the 'managers' that the agents pass you to (assuming they actually do pass you to them). They're nothing...and have no real clout and are just bigger idiots than the agents. Find the email address to the 'office of the president' and write a polite but firm letter expressing your disappointment and how you feel they lied to you! You'll get results. I bitched to Bell about my bill....and I pay less than I would even with Teksavvy. I need to start a business on how to deal with Bell, Rogers, Cogeco, Telus...etc. Trust me....you can win.
 

oldjones

CanBarelyRe Member
Aug 18, 2001
24,489
11
38
Rogers gets slow at night in many areas... just overloaded by antiquated infrastructure. This is why they are doing caps.... they are trying to squeeze as much money out of customers that they can, out of their existing system, without having to put much money back into it.
Ditto with Bell. And they own the only physical infrastructure there is, which is what TekSavvy and the others are stuck with.

Never mind the pricing for theoretical throughputs, what I don't see enough of is stuff about what actually shows up on your screen. And how fast and at what times. Where I am on Bell I can set clocks by the businesses booting up and logging on in the AM and the kids coming home to Facebook in the afternoon. The Bell tech who re-wired me, said all they work to is a minimal 65k throughput, and that's about what I was getting.

Subjectively speaking speeds were much faster back when I first signed up for Sympatico, and Bell ran commercials mocking slow cable-internet neighbourhoods, but they clearly did not use their time to upgrade their system to be able to keep up that standard.
 

spraggamuffin

Well-known member
Oct 6, 2006
3,296
160
63
Acanac like tekksavvy is an alternative to Rogers and Bell.

Will still have to put up with Bell service technicians for line related problems.

You pay extra for dry loop plus in order to get the discounted rate you need to prepay for the year.

Underhanded tactic of renewing your contract automatically at regular rate after the year is up unless you call a month in advance to cancel.

There is also Primus in Toronto.
 

oldjones

CanBarelyRe Member
Aug 18, 2001
24,489
11
38
But do any of them deliver more stuff faster than the owners of the wires for the same price?
 

zigma99

Member
Aug 25, 2008
145
16
18
I have Teksavvy....20Mbps d/l and 1Mbps u/l
$42.95 + tax per month

The only drawback is that unlike the SPs, it never goes down on me :)
 

Petzel

New member
Jul 4, 2011
6,626
3
0
Vaughan
Every time i get a better offer from one of Roger's competitors whether it be Bell or whoever, i phone Rogers to tell them this and that unless they can match it, i will be cancelling my account with them. This invariably prompts the sales dept. to provide me with the same offer in order to keep me as a customer. I have done this on multiple occasions and have rec'd numerous discount packages with them. Also be advised that these deals are not advertised to the general public! Their sales dept. has some discretion when offering or providing a discount on services. If however, you don't get satisfaction with a sales rep, ask to speak to the manager and i guarantee you'll get a decent offer.
 

Babypowder

Active member
Oct 28, 2007
1,869
0
36
I have Teksavvy....20Mbps d/l and 1Mbps u/l
$42.95 + tax per month

The only drawback is that unlike the SPs, it never goes down on me :)
compare that with rogers express or light service

express:

Up to18 Mbps download

512 Kbps upload speed

70 GB @ $48.99

light:

3 Mbps down

256 kbps up

15 GB @ 35.99


Keep in mind that the caps for Teksavvy are 300 GB or nothing and thats more than Rogers most expensive plan. also the dont even charge you for overage.
 

Dream_State

Member
Aug 25, 2007
329
0
16
The Bell tech who re-wired me, said all they work to is a minimal 65k throughput, and that's about what I was getting.

.
Then you're still stuck in 1997 with dial-up.... because 64K is dial-up speed.

I have fibe25 from bell.... Special deal... $34.95 a month.... 25 Down / 7 Up speed. 120 gig cap ...... $5 for 40 gig more bandwidth.
 

LKD

Active member
Aug 6, 2006
5,063
7
38
switching to Teksavvy in two weeks... Let the movie and porn downloads 24/7 begin
 

pogoball112

Member
Jun 1, 2008
144
0
16
I managed to get extreme plus at a 70% discount, thru retention. I told them i had no money and needed a cheaper alternative thru teksavvy. had to sign for 3 years, but i'm fine with that. Yes, there was some money problems for the first few months (taking more than they should), but i just called them and they fixed it.

32mbps down
1mbps up
150gb

71.99 - 70% = around $21 plus tax and modem rental.
I also have basic cable from them too, which i also got a deal for. so maybe that's why i got 70% off.
 

curious newbee

Active member
Oct 23, 2002
149
36
28
West End
I managed to get extreme plus at a 70% discount, thru retention. I told them i had no money and needed a cheaper alternative thru teksavvy. had to sign for 3 years, but i'm fine with that. Yes, there was some money problems for the first few months (taking more than they should), but i just called them and they fixed it.

32mbps down
1mbps up
150gb

71.99 - 70% = around $21 plus tax and modem rental.
I also have basic cable from them too, which i also got a deal for. so maybe that's why i got 70% off.
You should have told them that you were getting a better deal with TekSavvy without a long-term contract....and they would have given this to you on a 1-year contract. I hate long-term contracts so I do everything I can to avoid them. fyi....watch your modem rental fees go up....that's not contracted so they will raise it. But, when they do, you have an option of opting out of the contract....threaten to do so....and watch them waive your modem fees for the rest of the contract. :)
 
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