Simple solution to address this issue.
1) Regardless of which party submits a complaint rent should be paid into an escrow account. Landlord doesn't get to touch it. Tenant must pay.
2) Tenant refuses to pay then eviction notice is enforced post haste
3) If complaint is regarding defects or lack of repair - repairs are carried out and money from escrow account is used to pay costs.
4) Case is adjudicated and monies is disbursed.
Sue - class action lawsuit LTB.
1) Regardless of which party submits a complaint rent should be paid into an escrow account. Landlord doesn't get to touch it. Tenant must pay.
2) Tenant refuses to pay then eviction notice is enforced post haste
3) If complaint is regarding defects or lack of repair - repairs are carried out and money from escrow account is used to pay costs.
4) Case is adjudicated and monies is disbursed.
Sue - class action lawsuit LTB.