Oh yes, outsourcing. At first it was outsourcing to local service providers but then it was to India and the Phillipines.
Now that you mention it, I just watched a movie called "outsourced" where a NA white guy had his call centre closed and all the jobs outsourced to india. He was tasked with going there and training them.
Then at the end of the movie, that call centre was closed to be outsourced to China. The kicker was: india was 10x cheaper than NA then China was 10x cheaper than india......
The number one change in corporate attitude is the disposable nature of employees. When I worked for Canadian Tire, it wasn't uncommon for people to start working there out of highschool or college and retire there. When I was laid off, the average term employee had dropped from 30 yrs to 5.
As another one posted: the expectation to work through lunches, late into the night, and weekends with zero compensation.
When I left the corporate world to go indy, I vowed never to work for 'the man' ever again. I put in (on average) 80 - 100 hrs per week, sometimes as much as 120 and was only compensated for 37.5. One time I had (dared) take a full week's vacation to Mexico and didn't get the shits until I got back. I was off for 4 days. The boss called me into his office and asked how I was going to make up the time (as I'd used up my 5 sick days that year). I grabbed my daytimer and added up the hours I'd logged daily and said to him:
I'll make up the 4 days, if you make up for the days I worked overtime.....He said: ok, how much? I said: well, as of today (december 23) you owe me 5 months....he said BULLSHIT I said here, and handed him my daytimer with the hours written in each day. I said FYI? That's admissable as evidence in court if you want to press it.........
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