Locked out of his Optimum PC account with $43,000

[glamphotographer]

This man had $43,000 worth of Optimim points, but Loblaws locked him out of his account and he cannot use the points. I always used the points when I reach $10, not going to rack up points for things like this to happen.

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www.cbc.ca

 

[glamphotographer]

They said he was racking up points due to commercial/business use then also reselling items to others which goes against the reward policy. Not sure what evidence they had on him because he denies it, but if there's rules and they have proof he broke them then that's too bad for him. If he legit saved up those points for years then yeah that sucks.

Yes Loblaws should prove it, but they don't have to. In the terms and conditions, they do whatever they want.

 

[Shaquille Oatmeal]

I have a few 100 dollars.
I guess this is a lesson to use them up.

 

[glamphotographer]

I have a few 100 dollars.
I guess this is a lesson to use them up.

I think it's when you rack up points in the 1,000,000 but I will spend my points when I reach a certain amount.

 

[xmontrealer]

True story.

About 20 years ago I had an Amex Platinum card, and used it a fair amount. Did not check my account balance on-line and was paying from paper statements.

My ex had a supplementary Amex Gold card, and was using it as her main card, cuz I paid the bills.

When we got divorced I cancelled her card, as our wealth was equal, and she had credit cards of her own.

I switched from Platinum to Gold for my own use, as I couldn't justify the annual cost of the Platinum card for myself.

Anyways, long story short, about a year after I switched from Platinum to Gold I got an email from Amex saying that I had accumulated over 300,000 points on my Platinum card, and they were transferring those points to my Gold card account. That was worth about $1,200 in statement credits.

I was pleasantly surprised to say the least...

 

[glamphotographer]

True story.

About 20 years ago I had an Amex Platinum card, and used it a fair amount. Did not check my account balance on-line and was paying from paper statements.

My ex had a supplementary Amex Gold card, and was using it as her main card, cuz I paid the bills.

When we got divorced I cancelled her card, as our wealth was equal, and she had credit cards of her own.

I switched from Platinum to Gold for my own use, as I couldn't justify the annual cost of the Platinum card for myself.

Anyways, long story short, about a year after I switched from Platinum to Gold I got an email from Amex saying that I had accumulated over 300,000 points on my Platinum card, and they were transferring those points to my Gold card account. That was worth about $1,200 in statement credits.

I was pleasantly surprised to say the least...

That was 20 years ago, you think they would do this for you today?

 

[xmontrealer]

That was 20 years ago, you think they would do this for you today?

Of course I don't know, but they did it without any request from me. Maybe a year-end accounts review?

I have found Amex to be very consistent and reliable in their customer policies.

 

[Ceiling Cat]

It is possible that there are too many people not spending their points and the large amount of points owing is a liability to the company. To get people spending their points they stop a few cards and put a few scare stories out. The same thing happened with Air Miles, they put out stories that if you did not spend the points the points would expire a few years ago.

 

[Jenesis]

That was 20 years ago, you think they would do this for you today?

I just closed a cashback credit card and they transferred the cash back amount to my bank account. Without asking. They just said the money would be transferred now and the card would be cancelled but the account would actually close in a few days when then cash back transfer was complete.

 

[JackBurton]

I have a few 100 dollars.
I guess this is a lesson to use them up.

Ever since watching people get fucked out of the Areoplan points in the 90’s, I cash in any points I have as soon as I hit $20.

Big business is not your friend and they don’t do anything altruistic. Whether it’s data mining or whatever,, don’t count on saving your points, spend them as you go before someone at head office decides to cut that “loyalty” program

 

[The Options Menu]

I have their MasterCard, and I tend to filter purchases through that, and I watch for things like 20x the points days at Shoppers. The combo of gas / groceries / pharmacy on their CC is the rewards program that works best for me.

My own rule is to cash out, ideally on groceries (which often aren't huge point earners), around the time I hit $500 (or 500,000 points). Also, $10 (10,000 point) car washes CAN be good value for an expensive premium wash at an Esso or affiliated station.

 

[Jenesis]

I have their MasterCard, and I tend to filter purchases through that, and I watch for things like 20x the points days at Shoppers. The combo of gas / groceries / pharmacy on their CC is the rewards program that works best for me.

My own rule is to cash out, ideally on groceries (which often aren't huge point earners), around the time I hit $500 (or 500,000 points). Also, $10 (10,000 point) car washes CAN be good value for an expensive premium wash at an Esso or affiliated station.

I'm usually yearly at the end of the year. Unless it is like Costco which sends cash back at certain times. So in December, I am usually using points or cash back for everything. Helps save around the holidays when you are purchasing other stuff like gifts, etc.

 

[wiskey bravo]

Thanks for bringing this forward. Once again corporate greed screwing over the average Canadian citizen trying to get a head. I hope this goes to court.

 

[richaceg]

I spend my points every thanksgiving...what was he saving that points for...lol.

 

[The Options Menu]

I'm usually yearly at the end of the year.

I usually try to spend my hotel points annually, especially if I can get a good off season room for free, but I generate A LOT of PC Optimum points and I don't really like to leave more that $500 on the table. For reasons like the story above, and because points programs change.

 

[Twister]

At the beginning, it was easy to get points. Now seems like it takes a long time to get 1000 points.

 

[The Options Menu]

At the beginning, it was easy to get points. Now seems like it takes a long time to get 1000 points.

Even if you don't have the credit card get the app and try to wait for the 20x the points days, or the 20,000 or 30,000 point offers at Shoppers Drugmart. Load up on the high value stuff (expensive moisturizers, razors, etc.) on the 20x the point days. On the 20 or 30k point specials just try to shop to the minimum threshold to get over the qualifying amount. I get both of those offers regularly.

 

[Ponderling]

Not fancy loyalty points, just plain old CTC money on the card for me.

Past January the garage door openner door sensors stopped working. So two months of manually moving the door.

Once warmer, watched for sales. CTC GDO on sale $100 off. Used up the piled up CTC money, and the money I actually paid was $83.

The replacement door sensors option I di not go for were $80 plus tax, and the old openner I had rebuilt the brushes/commutator of the motor 2 years ago.

So this was a spot where saving the points paid off.

 

[Butler1000]

I tend to use my PC points at about the 60 buck mark. It just makes sense. Costco card I get the cash back in January and usually covers one good stock up run.

Only other one we have is a Scotia passport card for international travel. Use the Scene points. I only go to the VIP theater now (the reg theatre is just too trashy in clientelle) and maybe 5 times a year so it's easily covered. I could also use it for Farmboy GC which may be am option I use in the future.

$43000? Dude was scamming.