This man had $43,000 worth of Optimim points, but Loblaws locked him out of his account and he cannot use the points. I always used the points when I reach $10, not going to rack up points for things like this to happen.
Locked out of his Optimum PC account with $43,000
- Thread starter glamphotographer
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They said he was racking up points due to commercial/business use then also reselling items to others which goes against the reward policy. Not sure what evidence they had on him because he denies it, but if there's rules and they have proof he broke them then that's too bad for him. If he legit saved up those points for years then yeah that sucks. Some of these people similar to Pokemon cards are buying in bulk and reselling either online or outside the store itself to consumers.
Yes Loblaws should prove it, but they don't have to. In the terms and conditions, they do whatever they want.
I have a few 100 dollars.
I guess this is a lesson to use them up.
I guess this is a lesson to use them up.
Then read the fine print and don't sign up. All major companies spy on customers somehow nowadays through cookies and whatnot and people signing up on streaming apps, downloading video games, etc. agree to terms. Read what you are agreeing to then. Sounds like a customer problem. The business world isn't fair at times so deal with it. Go cry to the BBB and good luck. Read some of the bad reviews on the BBB and generally not much gets done.
I think it's when you rack up points in the 1,000,000 but I will spend my points when I reach a certain amount.
True story.
About 20 years ago I had an Amex Platinum card, and used it a fair amount. Did not check my account balance on-line and was paying from paper statements.
My ex had a supplementary Amex Gold card, and was using it as her main card, cuz I paid the bills.
When we got divorced I cancelled her card, as our wealth was equal, and she had credit cards of her own.
I switched from Platinum to Gold for my own use, as I couldn't justify the annual cost of the Platinum card for myself.
Anyways, long story short, about a year after I switched from Platinum to Gold I got an email from Amex saying that I had accumulated over 300,000 points on my Platinum card, and they were transferring those points to my Gold card account. That was worth about $1,200 in statement credits.
I was pleasantly surprised to say the least...
About 20 years ago I had an Amex Platinum card, and used it a fair amount. Did not check my account balance on-line and was paying from paper statements.
My ex had a supplementary Amex Gold card, and was using it as her main card, cuz I paid the bills.
When we got divorced I cancelled her card, as our wealth was equal, and she had credit cards of her own.
I switched from Platinum to Gold for my own use, as I couldn't justify the annual cost of the Platinum card for myself.
Anyways, long story short, about a year after I switched from Platinum to Gold I got an email from Amex saying that I had accumulated over 300,000 points on my Platinum card, and they were transferring those points to my Gold card account. That was worth about $1,200 in statement credits.
I was pleasantly surprised to say the least...
That was 20 years ago, you think they would do this for you today?True story.
About 20 years ago I had an Amex Platinum card, and used it a fair amount. Did not check my account balance on-line and was paying from paper statements.
My ex had a supplementary Amex Gold card, and was using it as her main card, cuz I paid the bills.
When we got divorced I cancelled her card, as our wealth was equal, and she had credit cards of her own.
I switched from Platinum to Gold for my own use, as I couldn't justify the annual cost of the Platinum card for myself.
Anyways, long story short, about a year after I switched from Platinum to Gold I got an email from Amex saying that I had accumulated over 300,000 points on my Platinum card, and they were transferring those points to my Gold card account. That was worth about $1,200 in statement credits.
I was pleasantly surprised to say the least...
With the system, they have all your purchase data when using a points card. Not too hard to identify mass buyers and googling them.
Of course I don't know, but they did it without any request from me. Maybe a year-end accounts review?
I have found Amex to be very consistent and reliable in their customer policies.
It is possible that there are too many people not spending their points and the large amount of points owing is a liability to the company. To get people spending their points they stop a few cards and put a few scare stories out. The same thing happened with Air Miles, they put out stories that if you did not spend the points the points would expire a few years ago.
I just closed a cashback credit card and they transferred the cash back amount to my bank account. Without asking. They just said the money would be transferred now and the card would be cancelled but the account would actually close in a few days when then cash back transfer was complete.
Ever since watching people get fucked out of the Areoplan points in the 90’s, I cash in any points I have as soon as I hit $20.
Big business is not your friend and they don’t do anything altruistic. Whether it’s data mining or whatever,, don’t count on saving your points, spend them as you go before someone at head office decides to cut that “loyalty” program
I have their MasterCard, and I tend to filter purchases through that, and I watch for things like 20x the points days at Shoppers. The combo of gas / groceries / pharmacy on their CC is the rewards program that works best for me.
My own rule is to cash out, ideally on groceries (which often aren't huge point earners), around the time I hit $500 (or 500,000 points). Also, $10 (10,000 point) car washes CAN be good value for an expensive premium wash at an Esso or affiliated station.
My own rule is to cash out, ideally on groceries (which often aren't huge point earners), around the time I hit $500 (or 500,000 points). Also, $10 (10,000 point) car washes CAN be good value for an expensive premium wash at an Esso or affiliated station.
I'm usually yearly at the end of the year. Unless it is like Costco which sends cash back at certain times. So in December, I am usually using points or cash back for everything. Helps save around the holidays when you are purchasing other stuff like gifts, etc.
Thanks for bringing this forward. Once again corporate greed screwing over the average Canadian citizen trying to get a head. I hope this goes to court.
I usually try to spend my hotel points annually, especially if I can get a good off season room for free, but I generate A LOT of PC Optimum points and I don't really like to leave more that $500 on the table. For reasons like the story above, and because points programs change.
Even if you don't have the credit card get the app and try to wait for the 20x the points days, or the 20,000 or 30,000 point offers at Shoppers Drugmart. Load up on the high value stuff (expensive moisturizers, razors, etc.) on the 20x the point days. On the 20 or 30k point specials just try to shop to the minimum threshold to get over the qualifying amount. I get both of those offers regularly.
