Toronto Escorts

Fighting insurance company

Big Rig

Well-known member
May 6, 2009
1,963
102
63
Got into fender bender. Went to reporting station under insurance companies advice. Now insurance company finds me at fault. I disagree. What can I do? Note that police do not find fault or charge anyone when you go to reporting station. I had asked them to come to scene but they refused.
 

rgkv

old timer
Nov 14, 2005
3,985
1,501
113
I don't believe in a case like this that you will be found entirely at fault. I believe with this no fault insurance each part is equally at fault, each owners insurance with pay the costs of repair
 

Rob_Latex

Member
Apr 4, 2008
257
0
16
There is a formal process to dispute the fault finding - ask your insurance company or agent for details. But it's unlikely to change your finding fault unless the accident situation was really unusual
 

Rob_Latex

Member
Apr 4, 2008
257
0
16
I don't believe in a case like this that you will be found entirely at fault. I believe with this no fault insurance each part is equally at fault, each owners insurance with pay the costs of repair
"No fault" means repairs are paid regardless of fault. But the insurance company will still assign fault for the accident. If you caused the accident (are at fault for it) your rates could go up
 

Frankfooter

dangling member
Apr 10, 2015
84,557
19,273
113
Hmm.

Sounds like the insurance company used you to raise your own rates.
Its in their interest for you to report fender benders.
 

dirkd101

Well-known member
Sep 29, 2005
10,326
87
48
eastern frontier
Got into fender bender. Went to reporting station under insurance companies advice. Now insurance company finds me at fault. I disagree. What can I do? Note that police do not find fault or charge anyone when you go to reporting station. I had asked them to come to scene but they refused.
By saying a "fender bender", did you rear end another vehicle by chance?

If you did, then in the eyes of the police and the insurance industry, you are indeed "at fault".

What exactly happened?
 

slider2

New member
Aug 31, 2004
162
0
0
There are very specific rules to determine fault in insurance matters (and also remember that fault determined by police can be different from fault determined by the insurance co., they are two separate things). Google "fault determination rules ontario", it gives you drawings of various different accident scenarios, find the one that best matches your scenario and whatever the chart says is what the insurance company will use to assess fault. Very rare that Ins co will stray from these rules
 

shack

Nitpicker Extraordinaire
Oct 2, 2001
48,427
8,639
113
Toronto
My car had been parked in a legal spot in a parking lot for a couple of hours by a recycling truck on the job. The driver reported it to an employee while I was inside. In no possible way could I be considered to have had any fault assessed to me. It still took about 3 weeks for the insurance company to determine that I was in the clear.
 

dirkd101

Well-known member
Sep 29, 2005
10,326
87
48
eastern frontier
There are very specific rules to determine fault in insurance matters (and also remember that fault determined by police can be different from fault determined by the insurance co., they are two separate things). Google "fault determination rules ontario", it gives you drawings of various different accident scenarios, find the one that best matches your scenario and whatever the chart says is what the insurance company will use to assess fault. Very rare that Ins co will stray from these rules
To add to what slider is saying, the police really only assess fault when there has been an injury in an accident or ones where there is a high damage value, which usually has injured parties. If there are no injuries you go to a reporting center. The reporting center is just that, a place where accidents are reported, so that you now have information of such to take to your insurance company in order to process a claim. It is at this point that the insurance company looks at the particulars and can then therefore determine if there is fault to be found on your part, regardless of "no fault" insurance, insurance companies still assess fault on your part or the other party in the accident. Another classification can be weather related. This helps them in adjusting rates for their customers, as they see who is a good driver and who is not so good to the bad spectrum.
 

GameBoy27

Well-known member
Nov 23, 2004
12,628
2,515
113
"No fault" means repairs are paid regardless of fault. But the insurance company will still assign fault for the accident. If you caused the accident (are at fault for it) your rates could go up
This ^^^

All the more reason to install a dash cam. A few hundred bucks could save you thousands in the long run. Think of it as cheap insurance!
 

Marla

Active member
Mar 29, 2010
1,563
12
38
59
ajax
Got into fender bender. Went to reporting station under insurance companies advice. Now insurance company finds me at fault. I disagree. What can I do? Note that police do not find fault or charge anyone when you go to reporting station. I had asked them to come to scene but they refused.
I'd like to know the name of the insurance company. Was it Intact?
 

wilbur

Active member
Jan 19, 2004
2,079
0
36
I don't believe in a case like this that you will be found entirely at fault. I believe with this no fault insurance each part is equally at fault, each owners insurance with pay the costs of repair
If there is any doubt as to who caused the accident, then both parties are at fault, and both parties' insurance rates are subject to be revised.

I had a recent accident in Peel region. The police will show up if either of the cars cannot be safely driven. The other person wanted to take off, but they had a busted radiator. A police report in your favour does influence how the insurance company will treat your claim.

Get a dashcam. Cop like dashcam videos, as it makes their investigations much easier. Or at least take pictures with your cell phone.
 

Ceiling Cat

Well-known member
Feb 25, 2009
28,390
1,227
113
Fight! Fight! Fight!

Challenge! Challenge! Challenge!

Time is money! The adjuster is under pressure to close the file. If you challenge and fight them at every turn, they will give in or at least give you a lessor % of fault.
 

IM469

Well-known member
Jul 5, 2012
11,004
2,313
113
"No fault" means repairs are paid regardless of fault. But the insurance company will still assign fault for the accident. If you caused the accident (are at fault for it) your rates could go up
Yeah, they need a patsy. My most frustrating accident was caused when a construction flagman waved me into the path of an on coming car. Of course him and his buddies were blameless.
 

james t kirk

Well-known member
Aug 17, 2001
24,004
3,832
113
I don't believe in a case like this that you will be found entirely at fault. I believe with this no fault insurance each part is equally at fault, each owners insurance with pay the costs of repair
Not quite...

No fault just means your insurance company pays for your repairs. Then they will assign a percentage of fault. Anywhere from 0 to 100 percent. (Usually in multiples of 25%.

I believe they then go after the other guy's insurance (depending on the percentage he is at fault.)
 

username999

Member
Sep 20, 2010
230
0
16
Big Rig - demand that your insurance company show you a copy of the police report. In all likely hood they never even requested a copy. Then ask how they can determine how you are at fault without even seeing the report.

My old insurance co scammed me after I was cut off by a courier. He came into my lane and hit my front quarter panel. The agent even lied to me and said the police report said I was at fault. Later on when I requested a copy, I found out it was never even ordered. They had to refund the deductible with interest.

No doubt that lots of people are trying to scam the insurance cos but now it seems like they are turning around and scamming their customers as well.

Make sure you record all the calls and let them know the calls are being recorded. You should also take pics and video of the accident scene when possible. If all else fails ask for the ombudsman.
 

huckfinn

Banned from schools.....
Aug 16, 2011
2,502
113
63
On the Credit River with Jim
Big Rig - demand that your insurance company show you a copy of the police report. In all likely hood they never even requested a copy. Then ask how they can determine how you are at fault without even seeing the report.

My old insurance co scammed me after I was cut off by a courier. He came into my lane and hit my front quarter panel. The agent even lied to me and said the police report said I was at fault. Later on when I requested a copy, I found out it was never even ordered. They had to refund the deductible with interest.

No doubt that lots of people are trying to scam the insurance cos but now it seems like they are turning around and scamming their customers as well.

Make sure you record all the calls and let them know the calls are being recorded. You should also take pics and video of the accident scene when possible. If all else fails ask for the ombudsman.
I would suspect you can even get a copy of the report yourself.....
 
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