Maybe I can help a bit here. I've seen her and actually become sort of friendly/chatty with her since.
First, a lot of the criticism above is completely true. She's really hard to book, and communication can be really tough/all over the map. I think it took me 3 attempts to see her, and they all involved waiting past the appointed time, and it wasn't till the 3rd that we got to actually keep the appointment. I can't really say why I persisted, I've never done that before, but for some reason I did. Last time someone kept me waiting for an appointment for more than 20 minutes I took off and never communicated with them again.
Here's the thing, she's a fantastic dynamic authentic person who is in reality pretty much exactly as she presents on twitter. I felt like I really knew her before we met and everything since has only reinforced the authenticity. That's really rare, and it creates the sort of comfort that's one of the biggest factors for me in a session. We really clicked and hence why we've become friendly since.
So as to why this is happening - when she was at CMJ she had someone/a system doing the bookings for her. Now that she's on her own she has to figure out how to do this herself, and she's really overwhelmed with the amount of communication coming her way. I definitely think she could be handling it better but, you know, organization isn't everyone's strength (sorry Dana!). She's working on getting her site up, and a booking tool, that will take a lot of that off her plate. Hopefully that'll improve things for everyone.
Also, to me, really important to state that the organization issues don't stem from any sort of bad attitude/diva thing as far as I can tell. There's no bad intention behind it - just lack of experience/being overwhelmed.
If I were writing a review, I'd give her a strong recommendation. However for people who are interested in seeing her I would advise the following:
Either:
Be really patient and expect some of what's been stated above. Your patience will be appreciated and may pay dividends when you meet her.
OR
Wait. Wait till her site's up, the kinks are worked out and she's figured out how to work the new system well, then use it to book without the frustration.
Anyhow, hope maybe that helps add some context.