Connected to Internet But Can't Browse??

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Brookstone

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Sep 11, 2004
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I have 2 home PCs. 1 basically using wireless, the other is where the modem, wireless etc is hooked up to. This one, all of a sudden, you cant browse. I can get on Skype no problem but you just cant goto any sites in IE. Get the usually page cannot be displayed messages.
I've tried clicking on diagnostic but nothing happens.
What happened and how do you fix it?
 
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hunter001

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Likely spyware.
 
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Brookstone

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Could there be other reasons?
Cuz i have Trend Micro on there, and also, this is a computer we dont use much anymore. Mainly just for Skype as the other computer cannot get sound? If anyone knows of that issue let me know too.
But still is needed to browse at certain times.
How do i know for sure its spyware or get rid of it. Run Trend micro?

Network Diagnostic finally showed up and after running everything is fine except for:
DefaulteIPGateway
DHCPServer
DNSServersearchorder

I have no idea what these mean. Help?
 
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hunter001

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You could start with that.
 
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papasmerf

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internet profile has changed in your trend micro. You need to set it there.
 
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Horney_Senior

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papasmerf said:
internet profile has changed in your trend micro. You need to set it there.
Click to expand...
Don't think so. When Trend Micro cuts off the internet connection, it cuts off everything. That would include Skype, which apparently is not affected.
 
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Brookstone

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poonhunter said:
try right click>network icon in your tray>repair
Click to expand...
Sorry i've actually switched from a PC to a Mac user last year lol by tray, do you mean the bottom part that runs from the Start button to the other side of screen?
Anyways, i've tried that, right clicking on IE and also the IE under Start, but there is no repair option?

Papa- not sure which exactly you mean as i've checked all the tabs and nothing seems out of the ordinary to me. Played around with the Direct , wireless, home network internet options but dont make a difference.

When i was running a Trend Scan earlier, in the middle of it i clicked IE and i was able to actually get the start page of hotmail. But thats it. No other sites and cant log in, just that 1 page.
Now i'm back to getting nothing.

Edit: No i didnt click offline, sure about that, soon as it poped up. But even if i did, it should still connnect if theres internet connection found no?
 
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Brookstone

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ok, i tried signing in to msn messenger. At first it didnt work, after running the internet connectivity test it showed the problem was NoGateway. Clicked repair twice then it connected. Tried to click ViewProfile, but no internet on browser.
 
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papasmerf

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can you do a restore a week or so back?
 
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l69norm

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milhouse said:
... connectivity test it showed the problem was NoGateway. ....
Click to expand...
No gateway means your router did not serve an address properly to the laptop. Reboot the wireless router.
 
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Brookstone

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l69norm said:
No gateway means your router did not serve an address properly to the laptop. Reboot the wireless router.
Click to expand...
This one isnt on wireless, but on cable. Nothing wrong with wireless at all. Get a steady connection with other computer.
 
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l69norm

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milhouse said:
This one isnt on wireless, but on cable. Nothing wrong with wireless at all. Get a steady connection with other computer.
Click to expand...
"No gateway" means the PC can't talk to the router.

Look at the router where the wire from the computer connects. Does the light for that port come on? Try moving the wire to another port on the router. Try rebooting the router

Look at where the wire connects to the PC - are there little lights on? Try a different cable if you have a spare one.
 
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papasmerf

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l69norm said:
"No gateway" means the PC can't talk to the router.

Look at the router where the wire from the computer connects. Does the light for that port come on? Try moving the wire to another port on the router. Try rebooting the router

Look at where the wire connects to the PC - are there little lights on? Try a different cable if you have a spare one.
Click to expand...
only way a cable goes bad is user abuse.
 
O

OnTheWayOut

milhouse said:
This one isnt on wireless, but on cable. Nothing wrong with wireless at all. Get a steady connection with other computer.
Click to expand...
you say "Get a steady connection with other computer", but does that mean you're getting a steady connection to the internet too? I'm asking about the wireless connected PC.
 
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Brookstone

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ya thats what i'm trying to say, the wireless internet is working fine with the other computer. Again, i can log on to skype,msn, with this computer, but just cant browse on IE.
This didnt just happen yesterday, been going on for a while now apparently, just had time to look into it yesterday.
 
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Brookstone

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To add more to this very weird situation. I went to the bookmars on IE and cant get into any. BUT, when i went to the 168.111 etc etc, site for my wireless settings, i can get into those pages no problems.
1 thing i cant figure out is that on the bottom right corner, it usually shows the internet connect, whether wireless or cable right? But i dont have it on this computer. And cant seem to find an option where it will show that. The other computer has this and you can pick which wireless connection you want to use, strength of connection etc, same with the cable connection right?

The reason i bring this up is i actually have a wireless card installed on this computer. I had some problems with it before after i originally installed, just never bother to look into it as it was hooked up to cable, but now i have reinstalled the card.
But how do i get it to show the wireless networks and even the regular internet connection symbols at bottom right corner?
 
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LurkingInMyTent

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Try the following:

Click Start -> Settings -> Control Panel -> Network Connections

This should bring up a menu listing all of the current network devices that Windows knows about on your computer. You should see one called Local Area Connection. Click on it, then click on the Properties tab.

In the next window that opens, you should see two check boxes, one labeled "Show icon..." and the other "Notify me...", check them both.

Next, locate the Internet Protocol (TCP/IP) line in the "This connection uses..." window, highlight it and then click on the Properties tab. There are two options that Windows allows, one is "Obtain an IP address automatically", which requires that your router is setup to act as a DHCP (Dynamic Host Control Protocol) server that assigns IP addresses. If this option is not checked, try checking it, then click on OK. If it isn't checked, make sure that you write down all of the settings that are listed under "Use the following IP..." and "Use the following DNS...", you may need them later. Then on OK to close the previous window.

You should, after a few seconds, see the little two computer network icon in the taskbar. If it appears, hover the mouse cursor over it and see what the tooltip text says. If it says that it's looking for an IP address, and the message stays saying that for more than a minute, then your router almost certainly isn't set up as a DHCP server and you will have to go back and set the IP address values manually. You will need to know the IP address of your router on your internal LAN (not the WAN IP address that you get from your ISP), set this as the Default gateway value.

Good luck...
 
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l69norm

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milhouse said:
ya thats what i'm trying to say, the wireless internet is working fine with the other computer. Again, i can log on to skype,msn, with this computer, but just cant browse on IE...
Click to expand...
Ok, if it's just IE and you can get to the router menu but not anywhere else, the "proxy settings" or one of the other settings are likely wrong. It's in IE's options menu. I don't have it in front of me right now, may be someone else here can help you get back to the default settings)

The other possibility is that you are not getting "DNS" on this particular PC. (some programs that use only IP address (xxx.xxx.xxx.xxx) will work, like IE going to the router) but www.fred.com won't. In this case, check your network settings, some spyware messes with DNS and replace banking sites like www.cibc.com with fake ones.
 
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Brookstone

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Sep 11, 2004
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Lurk: I've followed your steps and now i see the icons. Going into settings, i actually have to Network Settings and also 2 local connection under there. 1 is for Scientific Atlanta modem from rogers other for SIS 900-based pci fast ethernet. Both of the status are Connected. Only difference is for Roger modem the speed is 10mbps compared to 100mbps to the other. Dont know if that means anything.
Also, both already had the Auto Obtain IP/DHC checked off.

I guess it answered my question that the wireless card i put in this computer isnt working huh

L69: i didnt see anything regarding Proxies under Options, so i just Reset IE Settings under the Advance tab, but still nothing.
 
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