First thing to do is to shut down and restart you computer. If you need me to come over and Boot You Up I will be glad to do so, I will bring virus protection. I will give you some of my RAM from my hard drive
It could be a driver problem, a defective keyboard or the keyboard could be disconnected from your computer. If it is any of these problems then you will have to bring your computer in for repairs. The temporary solution is to go with an external USB keyboard. For my desktop I use a wired USB keyboard, for my laptop I prefer the Logitech wireless keyboard with mousepad.
First thing to do is to shut down and restart you computer. If you need me to come over and Boot You Up I will be glad to do so, I will bring virus protection. I will give you some of my RAM from my hard drive
Very simply, try an external keyboard and mouse. If the computer works with an external keyboard, you possibly have a hardware problem that needs to be repaired by a technician.
It's always wise to keep several keyboards in storage.
If it's not an external problem go into your Device Manager from your Control Panel and make sure the drivers are enabled. If that doesn't fix the problem you'll need to go into your Registry to check for malicious code, I suggest you let an expert tend to that.
True, but you often have to "tell the bios" to ignore the onboard keyboard/ mouse, and for the novice, this may not always be an easy task to figure out. Most people don't know how to bypass the post, and reconfigure the BIOS settings.
I have an external USB mouse and keyboard. Both sets of devices work all the time with no need to change anything in BIOS. The only thing is the USB devices take a few seconds longer to start working on boot-up because the drivers are still loading.
Even if it's out of warranty, taking the "fairly new" laptop back to the store where it was purchased should get you an informed diagnosis. That's if it was a computer store, not merely an appliance outlet like Best Buy.
Since it has both a physical and a virtual keyboard, and that one is still producing input, the most likely failure would be the thingy—sorry for getting technical—that controls which one the 'puter listens to. Could be software, electronic, or even as old-fashioned mechanical as a plug that worked loose.
Computers can be finicky sometimes. I use an external keyboard first thing I check is the USB connection. Failing that reboot. Glad its working now Miss Croft.
Out of curiosity, what brand and make of laptop do you have? Can't say that I've ever hard of a laptop keyboard totally stop working while the touch pad works. Must be one of those newer tablet / laptop hybrid machines.
True, but you often have to "tell the bios" to ignore the onboard keyboard/ mouse, and for the novice, this may not always be an easy task to figure out. Most people don't know how to bypass the post, and reconfigure the BIOS settings.
Man, you've got a whole lotta wrong going on.
Considering that PS/2 wasn't even invented until the late 1980s and was only common in IBM brand computers until it started to replace the AT keyboard standard in the mid-90s.
Man, you've got a whole lotta wrong going on.
Considering that PS/2 wasn't even invented until the late 1980s and was only common in IBM brand computers until it started to replace the AT keyboard standard in the mid-90s.
You are quite the closet wannabe-nerd eh
"Things like" does not denote an exact date
The point in case you missed it was USB does not require screwing with BIOS
There are multiple other technologies that do, I simply threw out PS/2 since it is probably the most well known by computer illiterates (such as yourself)