Yes, the point is, as an industry ( client, owners, providers ), it is up to us to show that the industry is run on the up and up. We are so far away from that and the result is something like C36, if that goes down it'll be something else.Touche! I would say that licensing is an improvement because the business must then operate within certain boundaries. But, I'd wager that no MP or SC operates strictly within all boundaries. Even the best bend the rules (albeit sometimes with a nudge and wink of a friendly bylaw or LE officer).
The bottom line is that we need to make an effort to become informed and to keep our eyes open. It's common sense. I don't trust my local car dealer that his first price is the "best deal ever", and I wouldn't trust an agency owner on his/her word either. Watch what they do and listen carefully to their answers to your questions. When people are blowing smoke, it doesn't take long to find inconsistencies. Of course, it's a bit more difficult in this business. It's built on fantasy and deception...and we as clients demand it!
Licensing doesn't mean squat if rules are allowed to be broken.
Judging by how people drive I can confidently say that people only give a shit about themselves and government sometimes has to slap our asses.
FYI, the government is back in session and I didn't hear anything about C36.