Ever try a couple rounds of baking soda and white vinegar? Let it foam up and rinse with the hot tap. Works pretty well.
I've plunged lots of sinks and toilets in my life, but I do like, "One Second Plumber" (a can of compressed air) to quickly unblock drains. Usually a quick blast will work for a sink or toilet.Next time you have a clogged sink, try using a plunger.
You are absolutely right. Learning experience! I should have kept asking until I got an answer =(There are towing companies that operate like this as well. Their rates also tend to be on the ripoff end of the spectrum. What these referral companies tend to be very good at is search engine optimization, and taking advantage of people in a bind. If it's a plumber, towing company, electrician, duct cleaner, handyman, kitchen or bathroom reno company, or even escorttry to find a good, well established, local provider or company, not just the first thing that pops up on search (fake reviews and all), or that flyer in the mail (if you're old).
@Josephine, that's a terrible experience. You certainly weren't given a friendly, "quick fix", rate, and were ripped off for the service provided. Having a guy refuse to leave without money is outright intimidating (and, I'd imagine quite scary for many women). At that point I would seriously consider dialing 911, and using words like single woman, man refusing to leave without money, and feeling threatened. That may get TPS to move. Offer to pay what you think is a fair price, and invite them to take you to small claims court. Though I get why calling the cops, or "big drama", may not be your go to move...
Without putting any blame on you, for any sort of work on a home or vehicle always demand a reproducible quote up front (if not a written estimate at least a text or email), and always insist that you need to authorize any additional work. Most companies will do this without asking (as they don't want drama or to go to court), if not, insist.
It sucks that you were ripped off and intimidated. The best thing to do is just to move on. A service was provided and money was exchanged. At that point getting any redress is hard.
One thing you might want to do is keep a can of compressed air drain clog remover. "One Second Plumber", is a big brand there. Plug any secondary drains or overflow drains (a rag and pressure will do fine), and give the clogged drain / toilet a short blast of air. It's generally safe and effective, but if you're plumbing is coming apart that might finish it off. If you want to "double tap" the problem drain you can hit it with some drain cleaner afterwards. Many people find that less intimidating than trying to use a snake.
I'm sorry for your experience.
i see a lot of guys talking Drano but I had stories in the past where the pipe melted. I think not every pipe is ok with drano.My drains here were getting clogged after years and Drano wouldn't work. I didn't care to try baking soda and such so I called the company I used before and it was pretty much using a snake in the drains and that fixed it. I could have gone to Home Depot and did that myself then return the snake...lol. But I paid for it and learned and the company I use the odd time are down in Barrie when I have other choices where I am for probably a bit cheaper but these guys show up and get it done. Most times and when I have the time I've watched good YT vids and fixed many stuff around the house on my own. Opened the washer and dryer once or twice then put it back together. It's really not that hard and it's rewarding too once it's fixed.
The building trades are slow right now. Always call 3 people to get a rough estimate before and whoever you pick next time get them to give you a quote beforehand. Mind you it was a small job but could have been much biggerYou are absolutely right. Learning experience! I should have kept asking until I got an answer =(
Thank you Jen. I should have insisted more. In my head I was expecting 4-500 top and I should have been more solid.This sucks and I’m sorry. It is a live and learn situation.
If you can, search for reviews. Always get estimates before hand and inquiry about all extra fees.
You’ll never go through this again now that you have once. If that is any consolation.
They're also called New Canadian Plumbing. I dealt with them a few years ago also with a clogged kitchen sink, a problem that we've often had because of it being an old house and fairly typically weirdly arranged drainpipes. The guy came and suggested we need to replace all drainage in the basement, not up to code etc. and quoted $8000. I just said forget it, he immediately dropped the price to $6000. I still said no and he left. Called another plumber who rebuilt the entire drain system under the sink and all the way to the basement and charged me $1000. It's worked perfectly since.I had a clogged sink in my kitchen. I had my raffle winner coming over tomorrow so I thought I would call to check if anyone was available. I called a company named New Canadian Drain. First on Google. I called and ask them for a plumber. I didn't ask for an emergency nor did I asked for it to be done today. I was just checking my luck. To my big surprise the guy told me someone could be there shortly! Awesome! So I have him come over.
I asked if I could get an estimate on the phone, noone could give me an answer
I asked the technician if I could get a price, he told me the company was charging that he didn't know.
737$ for 23 minutes. There is no breakdown on the Bill. Just a description of what he did. I called and asked why they charge me that much - emergency fee, holidays, booking fee plus the job. But there is none of it on the bill.
Can I do something?
Don't kick yourself. You were just trying to get 'stuff' done.You are absolutely right. Learning experience! I should have kept asking until I got an answer =(
Next time you can have another raffle and offer a TERB member the opportunity to come over and clean out your pipes in exchange for cleaning out his pipes. It is an easy thing to do. For both parties.I had a clogged sink in my kitchen. I had my raffle winner coming over tomorrow so I thought I would call to check if anyone was available. I called a company named New Canadian Drain. First on Google. I called and ask them for a plumber. I didn't ask for an emergency nor did I asked for it to be done today. I was just checking my luck. To my big surprise the guy told me someone could be there shortly! Awesome! So I have him come over.
Final outcome : 737$ for 23 minutes.
Plugged sink and 23 minutes. Sounds like a plunger and or snake job. Easy fix. Looks like you got scammed.
You can not win in this case, the charge is typical for this sort of job.Contact Pat Foran at CTV NEWS [ consumer advocate ] - he loves to expose scammers on TV - 416-384-7148 - if he takes your case he will be successful- search his name
NEW CANADIAN DRAIN ARE THUGS AND SCAMMERS
Any reviews found on any company's website are almost always LIES and BULLSHIT and should be completely ignored
I also had another experience where we legitimately had a plumbing emergency after hours that needed fixing, could not wait. The guy spent 2-2.5 h on a Saturday evening, needing to use some of his Specialized equipment and the bill was about 1600.Having had to call a plumber after hours/ on weekends I know it can be really expensive. I believe it’s about 3x the regular rate. They should have told you about the on call premium tho, and given you the choice of living with the issue until regular weekday hours. On plumber I had to deal with was particularly good. I had a leak, he said “how about I just turn off the water to the leaking water line. It might take me a few hours to sort this out and fix it, you don’t need this for now, wait till Monday and we will do it at regular rates”.
A plumber can not give you a quote if you tell him over the phone that it is a clogged drain. Unclogging the drain with drain cleaner or a snake is not that difficult.And yes typically get 3 or 5 quotes especially if you're not in a rush to get a job done and reading reviews. I'd rather pay a bit more for something to be fixed properly then cheap out of course. Especially when it comes to water issues.
It was a big dirty job, those guys worked hard. My drains are now good until 2125.Is 27k normal?!?!?!
I am glad you had a better experience than mine!It was a big dirty job, those guys worked hard. My drains are now good until 2125.
Insurance paid for a portion, I also had a back water valve installed 4 days before we had the Monsoon rain storm last summer, the city will reimburse a few $ for the back water valve. 3 of my neighbours basements flooded that day.
Just to add my three cents. One go out by yourself a sink strainer, fits inside the sink filters out small particles, clean when necessary no tools needed. To don’t put fog down the sink (fat, oil, grease) once you start doing that stuff will stick to it then you need to heavy artillery to clean it out. Three be careful about Drano and other drain cleaners when you use those chemicals they produce their own heat and fumes, hot enough to melt through an aluminum pan! Cost of the strainer anywhere from four to $10 available everywhere home hardware, no-frills, Walmart and the list goes on.I had a clogged sink in my kitchen. I had my raffle winner coming over tomorrow so I thought I would call to check if anyone was available. I called a company named New Canadian Drain. First on Google. I called and ask them for a plumber. I didn't ask for an emergency nor did I asked for it to be done today. I was just checking my luck. To my big surprise the guy told me someone could be there shortly! Awesome! So I have him come over.
I asked if I could get an estimate on the phone, noone could give me an answer
I asked the technician if I could get a price, he told me the company was charging that he didn't know.
737$ for 23 minutes. There is no breakdown on the Bill. Just a description of what he did. I called and asked why they charge me that much - emergency fee, holidays, booking fee plus the job. But there is none of it on the bill.
Can I do something?
Just to add my three cents. One go out by yourself a sink strainer, fits inside the sink filters out small particles, clean when necessary no tools needed. To don’t put fog down the sink (fat, oil, grease) once you start doing that stuff will stick to it then you need to heavy artillery to clean it out. Three be careful about Drano and other drain cleaners when you use those chemicals they produce their own heat and fumes, hot enough to melt through an aluminum pan! Cost of the strainer anywhere from four to $10 available everywhere home hardware, no-frills, Walmart and the list goes on.