I don't see that as an issue or much of a difference. The looks you are describing is very similar.Not just anyone but if you’re into dark brown hair and someone matches your list of criteria with the exception of her hair, let’s say light brown hair instead. Why not try?
Let me rephrase your question. Lets say I'm into dark curly hair, but this provider has short straight blonde hair. That can be enough for me to say, "it's not what I'm looking for".
If it's not what I'm looking for, why force it? Especially when the cost comes out of my pocket?
I could say more but don't want to make this too long.
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