Federal unions file complaints over increase to office time | Radio-Canada.ca
These cunts have been off work since covid started. Phoning it in for 3 years. Try to get hold of the CRA and you get a voice mail saying you can expect a 2 hour wait time.
Even during the heights of tax season, sometimes it's two hours, sometimes I get through right away.
Now as if you will get the right answer, that has always been hit or miss.
Dealing with a dead person. As someone said a long time ago on terb when their parental unit died and they had to take care of things
"It is as if nobody has ever died before"
I mean fuck. One person who called me back as I had lost connection went on about different circumstances. I tried to point out that people owning stocks outside of a registered account isn't rare or unusual and my question would involve all such situations in the exact same way but she had her talking point and that was that, ears closed.
On the phone for an hour and a half trying to get a basic question answered, they couldn't and there was nothing on the website that helped [which is why I couldn't get an answer], Went to a accountant office downtown, nice lady answered all my questions right away, even refused my money because it wasn't worth setting up an account for. Minutes.
It's scary that the CRA call centers operate the same way as every other clown shoe call center out there and they rest of them are run by shaved monkeys. You would figure something as important as taxes would be run a bit better but nope. Take people who barely graduated high school and can't do anything else, tell them they don't have to know everything it's on the system, even when it's not, or if it is it's impossible for a reasonable person to find and let them lose. One test a while back said a third of the questions got the wrong answer, this before Covid. Not sure if these are third party call center people like Canada Post uses making minimum wage plus 50 cents or so, or if they are overpaid government people, but if the latter, they should be able to do their job a lot fucking better than they are.
I had to return a check to get reissued in the name of the estate. I did EVERYTHING they told me to do. I just got a form, many many months later [it wasn't a big check I forgot about it] that I apparently have to fill out. Never heard of this form before. The form even said apparently if I have the right documents showing I am the HNIC [I am] that I could just cash the check... if that is the case why the FUCK did they tell me to send the check back, why the FUCK did they send me this form instead of just sending me the fucking check back.
Same address as the decided, they have the probated will, death certificate, same address as the corpse, just send me the fucking check already. Fuck man.
Fuck em, get them back in the office. Work sucks, too bad, so sad you actually have to show up.
To bad for them they are not teachers who can literally hold children hostages for their own benefit.