I visited Club Alpha's West location yesterday and was hugely impressed with their facilities. I found it to be one of the nicest (if not the nicest) facilities in the city.
Only issue is when booking my appointment over the phone, I received their address, but not their Unit number, so it was a challenge finding the location. Luckily, I had my phone to call them for the unit number. So a tip would be when visiting this location for the first time, make sure to get the address AND the unit number!
One feature I liked is the reception person taking the entire fee at the door, as opposed to paying the attendant. In my view, this makes it less awkward with the attendant, and reduces the risk of getting overcharged, etc. I wonder if they have adopted this practice at the downtown location.
Only issue is when booking my appointment over the phone, I received their address, but not their Unit number, so it was a challenge finding the location. Luckily, I had my phone to call them for the unit number. So a tip would be when visiting this location for the first time, make sure to get the address AND the unit number!
One feature I liked is the reception person taking the entire fee at the door, as opposed to paying the attendant. In my view, this makes it less awkward with the attendant, and reduces the risk of getting overcharged, etc. I wonder if they have adopted this practice at the downtown location.