Are there any signatures on this deposit receipt and did the bank stamp it?
TD thiefs!
- Thread starter IRIS
- Start date
It's not working that way. They give you the recipe and you signed the teller's copy and they keep that one.
Otherwise problem solved!!!
He went the bank today morning. The manager told him again: We will call you today.
My friend told the manager : You didn't call me yesterday but you promised me, so now I go to file a report to the police and he left.
10 minutes later he got a call. Abracadabra they find his money "somewhere" so they will re-deposit today. They didn't say a single sorry and they didn't tell where they find the money ( maybe the manager's or the teller's pocket...lol) but miracle can be happen if you use the right words.
It's simple someone behind the counter stole it and they don't want to claim responsibility...they need to check their security cameras meanwhile your friend's rent probably bounced and now he has to pay for that too and "the bank will call him back later today"
meanwhile your friend's rent probably bounced and now he has to pay for that too and "the bank will call him back later today" Receipt is your legal document to fight this case. If your friend caved in already....they are smiling there already...hook...line...sinker. What he should've done is told them to go fuck themselves...he has the proof that it was received and all accounted. What happens after that is their problem.
P.S. your cash is better handed to the landlord than the banks....
P.S. your cash is better handed to the landlord than the banks....
Fortunately no. He went to deposit more money at the same day in an other bank what was open until 8 pm.It's simple someone behind the counter stole it and they don't want to claim responsibility...they need to check their security cameras
Glad to hear he got it sorted out....TD Canada Trust is one of the banks I deal with as well. Whenever I make large deposits, I always make sure I have my signature and the teller's signature along with the bank's stamp on the deposit receipt all the time. Even if I forget, the TD teller always reminds me to sign the deposit receipt (my copy) to verify and approve both sides agree with the count. This way the bank can't dispute a miscount...it's like agreeing to a legal document but not signing it, which can lead to issues later on if discrepancies occur.It's not working that way. They give you the recipe and you signed the teller's copy and they keep that one.
Otherwise problem solved!!!
He went the bank today morning. The manager told him again: We will call you today.
My friend told the manager : You didn't call me yesterday but you promised me, so now I go to file a report to the police and he left.
10 minutes later he got a call. Abracadabra they find his money "somewhere" so they will re-deposit today. They didn't say a single sorry and they didn't tell where they find the money ( maybe the manager's or the teller's pocket...lol) but miracle can be happen if you use the right words.
So how do you explain the example in the OP and the example I gave? The receipt wasn't worth a damn in either case.
There's also this example here:
http://forums.redflagdeals.com/everyone-beware-rbc-simply-stole-3000-my-mother-1151357/
She only got her money back after threatening media exposure. The receipt bearing the correct amount didn't help any
The point is the bank can reverse or amend a transaction if they think there's been a mistake. Whatever the receipt says doesn't matter.
It will be up to you to fight it after, and you will need to push because they're not eager to fix anything.
You standing there waving your receipt won't get you anywhere.
Don't be too hard on TD. I signed up for a TD credit card through one of their 3rd party contractors (you probably seen them in malls) who promised me a gift. 6 months went by and I still didn't get the gift so I called the TD Ombudsman and long story short got the gift.
Yes. Someone counting the cash at the ATM stole it. They were probably doing an investigation when your friend went back and threatened to call the police. Given the amount of negative publicity in the news, the manager called head office and got an approval to pay your friend is $120.It's simple someone behind the counter stole it and they don't want to claim responsibility...they need to check their security cameras
The explanation is that you don't know your rights unfortunately. Yes, mistakes can be corrected (like I said counterfeit bills) but in this case there was no mistake as the teller had counted the bills when the customer was present - end of case...
In the OP's case they only corrected it after being threatened with police intervention! LOL If the receipt was all that was needed it would've never gotten that far.
I've already been through this first-hand, the bank receipt is not worth the paper it's printed on.
It wasn't until the security camera footage was pulled and analyzed that they conceded.
It's very nicely buried in the Customer Agreement of all banks they have the right to change any deposit if there's any mistake , real or imaginary, pending further investigation. This renders the receipt worthless.
Here's RBC's:
https://www.rbcroyalbank.com/onlinebanking/servicech/pdf/PDA_Account_Disclosure_Booklet.pdf
(Page 66 ADJUSTMENTS)
This section basically says they can reverse or change any deposit amount, without giving you prior notice and without having to provide any evidence before making the change. Amazing isn't it?
Nobody reads these Agreements when they open an account and that is what the Banks prey on, making rogue adjustments and hoping people don't notice.
When the bank screws up you can expect to fight to get it fixed just like all the examples in this thread have shown.
I hate these fine prints. I wonder if all banks have the same account deposit disclosure...
the Banks put these disclaimers to protect themselves - in the OP's case it is pretty clear cut - the teller counted the cash while the customer was present - end of story - the mistake the OP's friend made was not to phone the office of the President but rather threatened to call the police
again, you have to know your rights
again, you have to know your rights
JUST FYI - They don't stamp anymore. Don't have them anywhere in the bank apparently. As of last week anyway. Scotiabank as well.
I paid my outstanding taxes to Revenue Canada at TD last week. They stamped the form, so they can do it for payments to the government apparently. I don't recall if it was initialled, and I'm not able to dig it out right to check. I did make a meaningful cash deposit yesterday and as usual, I asked for a receipt. Thanks to this thread, I will now ask that they sign and stamp my receipt when depositing cash...
The OSC has nothing to do with the banks day to day operations. Only on how they trade their stocks and make information about the company available. Office of the Superintendent of Financial Institutions (OSFI) might be the place to take this.
