Didn't know what happened, one day flipped on my tv in the bedroom and could get no US channels, only got about 10 channels of local Canadian garbage and ...yes...the 24 hr aquarium channel. Same on my basement tv, the one on my main floor has a digital box and it was fine. Called Rogers, they said to get those channels back on the other TV's I needed to buy digital boxes for each at $400 per unit !!! WTF ?!?!?!? I said, "You mean to tell me that last week I got a bunch more channels than I have now, but now you've changed it. I can keep paying the same as I was for a few crap channels or pay $800 more to keep what I had last week?". And they said "That's right". Right then and there I told them to cancel all my services, I would go to a competitor. I get put on hold, then all of a sudden she says, "Oh we can send you digital conversion boxes for free, but you won't get online channel guide's or access to all Rogers pay per view and specialty channel blah blah blah yada yada....". But I would get the channels I had last week. Send 'em, I tell her. "Are you sure you don't want to upgrade to Rogers Nexbox? With it you can...blah blah blah...". I asked her if she really just wanted me to cancel, or send the boxes. Boxes arrived about 3 days later, work fine. What a bunch of friggin' scammers.