With consideable regret I find that I can no longer endorse C&E as an agency. I feel that my own credibility as a reviewer is in jeopardy.
Without going into specifics, I feel that the management is currently unable to devote the time and energy that is necessary to operate a first class service in Durham. In its simplest form I feel that I can no longer properly plan because promises made by C&E (in good faith, I believe) are not kept, phones are not open at promised times, girls that were to be available cannot be reached at the necessary time, etc. I have lost confidence that plans made will actually happen as scheduled. I can sympathize with C&E management because the difficulties may often be due to their staff but it is not for me to assign responsibility - the end result for me is that things that were supposed to happen, didn't.
This is sad to me because I have enjoyed meeting many of the C&E folks over the last two years and have always been fairly treated in those rare occasions where there have been "problems". A review of mine was used as a promotional endorsement on an earlier version of their site. The current website shows several sweethearts that I would like to meet. Unfortunately until things improve, I won't.
I also feel sad for the lost business this situation may be causing C&E girls and about which they may be unaware. Maybe some of them will read this message and press for improvements. Customers are less likely to arrange with an agency where they do not receive the level of reliability they expect. Lost business is hard to regain. To make it perfectly clear, this is NOT a criticism of any of the C&E staff.; it is intended to point out a problem I have experienced in the front office interface.
This unreliability contrasts sharply with the high level of customer relations that I have experieced at Playmates. There I trust that plans made, will in fact happen.
I hope this will be viewed as constructive criticism and that efforts will be made to improve.
Without going into specifics, I feel that the management is currently unable to devote the time and energy that is necessary to operate a first class service in Durham. In its simplest form I feel that I can no longer properly plan because promises made by C&E (in good faith, I believe) are not kept, phones are not open at promised times, girls that were to be available cannot be reached at the necessary time, etc. I have lost confidence that plans made will actually happen as scheduled. I can sympathize with C&E management because the difficulties may often be due to their staff but it is not for me to assign responsibility - the end result for me is that things that were supposed to happen, didn't.
This is sad to me because I have enjoyed meeting many of the C&E folks over the last two years and have always been fairly treated in those rare occasions where there have been "problems". A review of mine was used as a promotional endorsement on an earlier version of their site. The current website shows several sweethearts that I would like to meet. Unfortunately until things improve, I won't.
I also feel sad for the lost business this situation may be causing C&E girls and about which they may be unaware. Maybe some of them will read this message and press for improvements. Customers are less likely to arrange with an agency where they do not receive the level of reliability they expect. Lost business is hard to regain. To make it perfectly clear, this is NOT a criticism of any of the C&E staff.; it is intended to point out a problem I have experienced in the front office interface.
This unreliability contrasts sharply with the high level of customer relations that I have experieced at Playmates. There I trust that plans made, will in fact happen.
I hope this will be viewed as constructive criticism and that efforts will be made to improve.
