I recently upgraded my comp. to xp (very reluctantly). I did this because a lot of programs are not supporting earlier versions of windows. Since installing xp, my computer is constantly shutting down and restarting by itself. There is no common denominator as to when it shuts down. Anytime, anyplace. Up until yesterday, I never received an error message and then finally lo and behold an error message. I immediately sent it to Microsoft and I got a reply saying "an unknown device driver is causing a stop error". It did not say what driver. Any suggestions.....please.
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windows XP.....HELP
- Thread starter r2d2
- Start date
It could be very simple as your Video card driver. What I normally do when reformating with XP is start with a base system... Vid card, sound card, monitor, mouse, keyboard and any particular mother board patches. After that is stable I add my other devices and applications. Did you search out the latest and greatest drivers for your devices? How old is the machine?
Did you do your homework?
Did you back up first, totally reformat your drive and put in XP, then reload all Programs ?
Was it an upgrade version of XP for windows 98SE ?
Another thing... is your hard drive larger than 40GB.. if it is, then you have to switch to NTFS from FAT32.
Looks like you have an upgrade version of XP installed over top of Windows 98SE or Windows ME ! This is bad.. some program will not survive the transition.
Hope this helps..
Did you back up first, totally reformat your drive and put in XP, then reload all Programs ?
Was it an upgrade version of XP for windows 98SE ?
Another thing... is your hard drive larger than 40GB.. if it is, then you have to switch to NTFS from FAT32.
Looks like you have an upgrade version of XP installed over top of Windows 98SE or Windows ME ! This is bad.. some program will not survive the transition.
Hope this helps..
I had the same problem, when I let this idiot upgrade my pc from windows 98 to xp and he used a pirated version (at that time I didn't know that microsoft had put on a registration on xp). From there on everything was messed up, my pc just kept rebooting itself continuessly. I don't know what to tell you, cause not even my regular pc dude could fix my pc, so I just had him build me a new one and I bought the legit xp version. Also I believe there were compatibility issues with some of the old equiptment anyway, so it was easier to start from scratch.
XP doesn't like one of the drivers for one of your hardware devices (i.e. scanner, printer, video,etc). To find out which one, go into Control Panel and then double click on System and click the Hardware tab. Then click Device Manager and look for any devices with a yellow exclamation mark. That's the problem device driver. Once you figure out which device it is, you need to find an updated XP driver for this device and install it.
To get XP to stop automatically rebooting, go back to Control Panel\System\Advanced\Startup and Recovery and uncheck the box to "automatically restart" on system failures.
To get XP to stop automatically rebooting, go back to Control Panel\System\Advanced\Startup and Recovery and uncheck the box to "automatically restart" on system failures.
You also need to install Service Pack 2 from their website. XP has been very reliable compared to 95/98.
windows xp
I guess I should have supplied some more info. I have a legal version of XP. The hard drive was formatted prior to installation. Everything was reloaded fresh.
mmm_go...I could not find manage under my comp.
shawnbg...there are no signs of problems with drivers. I checked each one and it says the device is functioning properly. Also, I unchecked auto-start so we will see what happens now. Should I see a record of any problems??
iggyP....someone else also suggested it might be my video card driver. I tried replacing the driver with the latest one, but my computer would not let me do it. The driver for my device is a microsoft driver, not the manufacturers driver. I am at a loss
I guess I should have supplied some more info. I have a legal version of XP. The hard drive was formatted prior to installation. Everything was reloaded fresh.
mmm_go...I could not find manage under my comp.
shawnbg...there are no signs of problems with drivers. I checked each one and it says the device is functioning properly. Also, I unchecked auto-start so we will see what happens now. Should I see a record of any problems??
iggyP....someone else also suggested it might be my video card driver. I tried replacing the driver with the latest one, but my computer would not let me do it. The driver for my device is a microsoft driver, not the manufacturers driver. I am at a loss
r2d2 said:shawnbg...there are no signs of problems with drivers. I checked each one and it says the device is functioning properly. Also, I unchecked auto-start so we will see what happens now. Should I see a record of any problems??
Then it's probably a "virtual device driver" from an old Windows 98 application you installed that doesn't work with XP. Check Control Panel\Administrative Tools\Event Viewer and start reading the events in the System and Application logs with the red X signs. The answer shoud be there somewhere with the name of the program causing the problem. Or, just start uninstalling any old programs you have that don't work with XP.
