La Villa Spa

Why???? (My Rant For Today)

D

drlove

Ph.D. in Pussyology
Oct 14, 2001
4,895
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The doctor is in
To all employers: If your business (esp. food outlets, Tim Horton's et. al.) accepts credit cards, PLEASE ensure that your staff are aware of this and know how to process these types of transactions.

These instances occured at smoothie stands and Tim Horton's FYI:

Cashier: That will be $3.85 sir
Me: I'll pay with Mastercard
Cashier: I'm sorry, we don't take Mastercard.
Me: Yes you do. It says so right here on your sign.
Cashier: (blank stare)

Cashier: That will be $5.26
Me: I'll put that on my Mastercard.
Cashier: Debit??
Me: No, Mastercard
Cashier: Ok here you go... just key in your pin
Me: No... it's credit, not debit.
Cashier: Oops... sorry.

Cashier: That will be $3.55
Me: Ok.. just put it on my Mastercard.
Cashier: Uuhhh....I've like never done this before.

Cashier: That will be $4.78
Me: (I hand over my Mastercard)
Cashier: Sorry, we don't take debit
Me: It's not debit - It's Mastercard. (I then have to point out the Mastercard symbol to her).

And my personal favorite... having them swipe my card through the machine an average of three times before it takes, or for them to realize they've been doing it wrong the entire time. :rolleyes:

I could have paid with cash and been out of there 10 times faster. As I said, it's not entirely the employee's fault. The onus is on management to ensure that employees are trained properly to so as to avoid instances such as these from occuring.
 
rubmeister100 said:
Well, for MY rant of the day.... PAY CASH for a $3.85 purchase!

For god's sake it's only a fuckin' coffee and donut!

sigh... rant off.. thanks for listening
Click to expand...


may be they are collecting some kinda of points, and they are spending 3-5 dollars at least 3 times a day , that does add up
 
Or when a small retailer says "sorry, your card was declined by your bank". I say "impossible" so they try again, and come back and say "sorry, declined again." I then go home and call my bank and demand to know why they declined my card for a $50. charge, to be told by the Visa agent that the card wasn't declined at all, nor would it be. Apparantly whenever a card is declined, the issuing bank's system keeps track. According to the bank, not only was the card not declined, no request to approve a $50. purchase from 'Dumb Merchant Inc.' was made that day (system records approval requests as well). In the words of the Visa customer service guy: "Some merchants don't know how to make the credit card authorization machine work, so rather than admit they are inept, they lie and say your card has been declined by the bank".

Another annoying one is when using the card in the US at a major retailer when they ring up a sale of, say, $1,750. and forget to add one item you wanted. They say, "no problem, I'll refund the $1,750 right now, and ring through the revised total of $1,790". If using a US card it is no problem, but with a Canadian card the bank charges a different rate for purchases and refunds in US/Canadian conversion. So the 'refund' is at a worse exchange rate then the purchase. Last winter this happened to me and the difference was $37.33 I owed for no reason. I complained to the bank, and after a fair bit of hassle and saying it was out of their hands and had to do with international exchange rates, etc they eventually credited my account with the $37.33
 
Good Dr.

drlove said:
To all employers: If your business (esp. food outlets, Tim Horton's et. al.) accepts credit cards, PLEASE ensure that your staff are aware of this and know how to process these types of transactions.

These instances occured at smoothie stands and Tim Horton's FYI:

Cashier: That will be $3.85 sir
Me: I'll pay with Mastercard
Cashier: I'm sorry, we don't take Mastercard.
Me: Yes you do. It says so right here on your sign.
Cashier: (blank stare)

Cashier: That will be $5.26
Me: I'll put that on my Mastercard.
Cashier: Debit??
Me: No, Mastercard
Cashier: Ok here you go... just key in your pin
Me: No... it's credit, not debit.
Cashier: Oops... sorry.

Cashier: That will be $3.55
Me: Ok.. just put it on my Mastercard.
Cashier: Uuhhh....I've like never done this before.

Cashier: That will be $4.78
Me: (I hand over my Mastercard)
Cashier: Sorry, we don't take debit
Me: It's not debit - It's Mastercard. (I then have to point out the Mastercard symbol to her).

And my personal favorite... having them swipe my card through the machine an average of three times before it takes, or for them to realize they've been doing it wrong the entire time.

I could have paid with cash and been out of there 10 times faster. As I said, it's not entirely the employee's fault. The onus is on management to ensure that employees are trained properly to so as to avoid instances such as these from occuring.
Click to expand...
***********************************

75% of Americans drop out of height school.

Predominantly all of our students pass.

What's the difference?

We pass uneducated non business savvy kids into the work force that can only earn $8.00/Hr.

The rocket scientist/ owner is in the back making a bundle.:o
 
sorry but it is embrassing to charge 4 dollars on a mc, who does this??:eek:
 
I always use my card.. cash sucks. With PayPass I just tap and go and I'm on my way.
 
I have no problems with people using cards instead of cash.

Unless I'm in the goddam line behind them!!!!

20 seconds for cash, 5 minutes for credit/debit transaction.

Especially at a "fast food" joint. There's a time and place for everything.
 
Is the point cash vs credit cards or education. Either primary or on the job?
 
timy said:
sorry but it is embrassing to charge 4 dollars on a mc, who does this??:eek:
Click to expand...

I do. I get points on mine towards a new or used car (Citibank Drivers Edge). I put everything (and I mean *everything*) on it.

Doing that also makes it's really easy to track spending.
 
I love credit cards, and put as much as I can on them, but under $20 has to be cash. If you consider a $5 transaction, the value of points is typically 1% on a gold rebate card. So your points are 5 cents on the $5. Even if your time is only worth $18 per hour, that is 30 cents per minute, so the 5 cents is 10 seconds. There is no way they can process the card in 10 seconds less than cash, so it is costing you more than you are making. To do so with someone else in line behind you is even worse. And it costs the retailer their cut and to process it, bad in so many ways.
 
timy said:
sorry but it is embrassing to charge 4 dollars on a mc, who does this??:eek:
Click to expand...
who does this?..the same pantload who will ask a commission salesman for a discount because he,s willing to pay cash
 
drlove said:
I could have paid with cash and been out of there 10 times faster. .
Click to expand...
I wish more people would. I pay exclusively by cash.

As I said, it's not entirely the employee's fault. The onus is on management to ensure that employees are trained properly to so as to avoid instances such as these from occuring
Click to expand...
Wouldn't surprise me if some franchise managers were out of the loop in terms of the payment rules. Up until recently, most small independent retailers had signs advising customers of a minimum $5 or $10 purchase requirement for electronic payment. I'm sure many people simply assume this is the case.

DistantVoyeur said:
20 seconds for cash, 5 minutes for credit/debit transaction.
Click to expand...
Usually it's the debit card people who are the main culprits because they also have to enter a PIN and the wait times for processing are much longer.
 
toughb said:
***********************************

75% of Americans drop out of height school.

Predominantly all of our students pass.

What's the difference?

We pass uneducated non business savvy kids into the work force that can only earn $8.00/Hr.

The rocket scientist/ owner is in the back making a bundle.:o
Click to expand...


I guess those sill Americans are not tall enough.....lol

x
 
Oh gawd...

toughb said:
***********************************

75% of Americans drop out of height school.

Predominantly all of our students pass.

What's the difference?

We pass uneducated non business savvy kids into the work force that can only earn $8.00/Hr.

The rocket scientist/ owner is in the back making a bundle.:o
Click to expand...

...this is very wrong, but so funny on so many levels that I am sure you do not understand...
 
toughb said:
***********************************

75% of Americans drop out of height school.

Predominantly all of our students pass.

What's the difference?

We pass uneducated non business savvy kids into the work force that can only earn $8.00/Hr.

The rocket scientist/ owner is in the back making a bundle.:o
Click to expand...
why bring americans into this?
 
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