Reviews are as harsh or gentle as the individuals who write them. In the case of the review you are referring to, it was put as gently and diplomatically as possible without leaving out the details. Were there any lies in that review? exaggerations? Did he have to call three times? Knock multiple times? Do you advertise as a GFE and then refuse to kiss and lube yourself before a session to avoid receiving DATY? These are your right, but not if you want to pass yourself off as a GFE. Girlfriends kiss. Girlfriends receive DATY. You prefer to be safe and ready and thats fine too. So instead of using GFE to attract clients, use "enthusiastic", "safe", "healthy", and "clean". Just suggestions so noone accuses you of being misleading.
I myself have been subjected to some harsh treatment by SPs. Especially after the money changes hands. Among other things I have been denied Full Service, had my hour shortened to 25 minutes, been denied access to touching breasts and buttocks with my hands, refused a drink of water while having a coughing fit "there's a coffee shop down the street buddy..". I have endured bait and switch, missed appointments without explanations, up-selling, short-shifting, clock-watching, cold mechanical service in front of an operating television, arrivals more than two hours after the appointed time, insults about my weight, and worse. Giving me shit rather than politely declining if I make a request that falls outside their realm of services offered.
A lot of these happened before the review boards so I would have no recourse. The attitude was "no refunds, what are you going to do about it?" I was experiencing more bad dates than good. I used to wonder why all the SPs I met were so harsh with me. Eventually I realized, I could shop around and read the reviews. Now I enjoy using the review boards so I know what to expect. And if I have any more bad dates, I have no problem exposing every gory detail to let the board members decide for themselves. After all, if the SP treats me harshly for my money, where does my motivation to extend her kindness in the review board afterward.