To offer a discount or not…..

[Jenesis]

So I had a prebooked appointment this week. Prebooked by 2 days. The night before I get a message from my SIL, I need to come watch my nephew. Overnight. She had a family emergency and all the actual family needed to be there, so since I am an in-law, I am the next best “family” to watch him. I had no idea when she would be home the next day and it was a morning appointment. I can’t message that night because I don’t know if the client is married, will be alone or text-friendly. We have confirmation time the morning of and I don’t take deposits.

So when he contacts to confirm, I explain and cancel the appointment. This is what confirmations are for.

So the question, do I offer a discount when he tries to book again or chop this up to shit happens, this is why we have confirmations, he hadn’t driven and wasted gas, etc.

I thought it would be an interesting topic for discussion.

 

[DesRicardo]

Would you have wanted a discount?

 

[Robert Mugabe]

 

[Jenesis]

Would you have want a discount?

I never take a cancellation fee if the client cancels before or at the confirmation time. If that is what you mean.

If they cancel twice or after they have confirmed, only then do I ask for a cancellation fee.

 

[Knuckle Ball]

A discount is a nice gesture but I don’t think it is expected or necessary.

 

[ethanpearce]

I think anything extra you offer is enough to say this was a genuine circumstance that you had to cancel on. What i would do is offer extended time? or be more flexible with scheduling? as a client, any upgrade in service or accommodations would be more receptive then a discount. my $0.02

 

[LTO_3]

Offering a discount is a nice (and good) gesture but not necessary unless you think you should do it since you explained the very legit situation for having to cancel.

LTO_3

 

[wiskey bravo]

I'm sorry but imposing on an escort for a reduced price is cheesy. If you're asking for a discount what do you think will happen in regards to the level of service? Sure you can still perform well, however, the motivation is lost and honestly it's a turn off. If I was a women and someone asked me for a discount I wouldn't be able to get as horny. Read the room. We are not dealing with a set of tires here.

Cancellations happen. Things come up. Because of your cancellation can you give me a discount? No it doesn't work that way especially if the cancelation is within a reasonable time frame. Also, If I am a good customer that sees Jenesis frequently and two hours before I blow my tire on the 401, at least I know we have established a solid arrangement with a solid guy and the chances of her giving me a "no show fee " are slim. You treat them well, in return, they will treat you well and understand "shit happens".

But on the flip side, it's annoying hearing escorts break down their losses when they get cancelled on. To that i say....you never cancelled on a dentist before? You never cancelled on a oil change, hair appointment, nails, waxing... let me guess never. Sure.

If I had to cancel on an escort, and they asked for money, I would never see them again. That's my choice and attitude. I mentioned earlier if I was a women I wouldn't be able to get turned on if a dude asked for a discount. Well I can't get excited if an escort is breaking down their loss. It's a turn off for me.

On a final note, I have cancelled with no negative energy returned which is nice. However, 2 weeks later, when I saw them, I paid for my cancelation plus the session.
That's also my choice too. That's how I do business. You show me a side of forgiveness and understanding, it will be returned with respect.

As i get older I look for value. Not discounts.

 

[superman12]

So I had a prebooked appointment this week. Prebooked by 2 days. The night before I get a message from my SIL, I need to come watch my nephew. Overnight. She had a family emergency and all the actual family needed to be there, so since I am an in-law, I am the next best “family” to watch him. I had no idea when she would be home the next day and it was a morning appointment. I can’t message that night because I don’t know if the client is married, will be alone or text-friendly. We have confirmation time the morning of and I don’t take deposits.

So when he contacts to confirm, I explain and cancel the appointment. This is what confirmations are for.

So the question, do I offer a discount when he tries to book again or chop this up to shit happens, this is why we have confirmations, he hadn’t driven and wasted gas, etc.

I thought it would be an interesting topic for discussion.

Giving a discount for the next appointment is a nice thing to do but not at all necessary in your scenario. I think it would be different if you cancelled last minute when the client was literally in the parking lot or driving to come see you (I have had that happen more then once). In your case you cancelled on the agreed upon confirmation time which is totally acceptable. If you have a good feeling about the guy and think he might be a repeat client giving a discount next time would probably go a long way in keeping him happy.

 

[Josephine]

So I had a prebooked appointment this week. Prebooked by 2 days. The night before I get a message from my SIL, I need to come watch my nephew. Overnight. She had a family emergency and all the actual family needed to be there, so since I am an in-law, I am the next best “family” to watch him. I had no idea when she would be home the next day and it was a morning appointment. I can’t message that night because I don’t know if the client is married, will be alone or text-friendly. We have confirmation time the morning of and I don’t take deposits.

So when he contacts to confirm, I explain and cancel the appointment. This is what confirmations are for.

So the question, do I offer a discount when he tries to book again or chop this up to shit happens, this is why we have confirmations, he hadn’t driven and wasted gas, etc.

I thought it would be an interesting topic for discussion.

Two schools of thought.

1st: when your client cancel you loose money. When you cancel, your client loses only his time. So don't make it up to him.

2nd option: You ask people for a cancel fee? It's a 2 way street.

I always offer something if I have to cancel and I expect the same in return. My client's time is important too.

 

[Mr.Gr33k]

Next time offer him a duo with SIL

 

[squeezer]

I never take a cancellation fee if the client cancels before or at the confirmation time. If that is what you mean.

If they cancel twice or after they have confirmed, only then do I ask for a cancellation fee.

Although not necessary as he wasn't put out with the drive to you a small token can go a long way in any business that involves clients/customers. Perhaps just a 15 minute free session extension as a small token.

 

[massman]

Two schools of thought.

1st: when your client cancel you loose money. When you cancel, your client loses only his time. So don't make it up to him.

2nd option: You ask people for a cancel fee? It's a 2 way street.

I always offer something if I have to cancel and I expect the same in return. My client's time is important too.

Just to be devils advocate on point 1, for many clients, time is actual money (eg if they are losing “billable” time from work to attend an escort appt) and for many others, free time to be able to book an appointment with an escort is very valuable because it is hard to come by.

Having said that, if a well reviewed girl had to cancel due to a family emergency, I would say “don’t worry about it, these things happen” and not expect any discount/ or other favourable treatment at the next visit.

 

[Josephine]

[

Just to be devils advocate on point 1, for many clients, time is actual money (eg if they are losing “billable” time from work to attend an escort appt) and for many others, free time to be able to book an appointment with an escort is very valuable because it is hard to come by.

Having said that, if a well reviewed girl had to cancel due to a family emergency, I would say “don’t worry about it, these things happen” and not expect any discount/ or other favourable treatment at the next visit.

I see it like you, but not everyone is seeing it like this.

 

[Liam011]

I agree with most other posters. Do something nice for him as a gesture (time, service, etc..) if he is a regular. Otherwise, no. And no to a discount.

Good clients don't care about 50 bucks. We do care when the provider makes us feel appreciated and valued as a customer.

 

[Shaquille Oatmeal]

A provider who cancelled on me minute gave me a discount for her next time.
But other providers haven't.

 

[Kusa]

Two schools of thought.

1st: when your client cancel you loose money. When you cancel, your client loses only his time. So don't make it up to him.

2nd option: You ask people for a cancel fee? It's a 2 way street.

I always offer something if I have to cancel and I expect the same in return. My client's time is important too.

Point #1 is a poor argument, and I’d encourage more critical thinking. As clients, we don’t just lose time—we also miss out on other valuable opportunities we could have considered. Our losses should not be measured mostly on time.

For some of us, preparation takes time, and time equals money. There are also travel expenses, parking fees, and even intangible costs like disappointment. Yes, this is the nature of the business, but reducing it to just a "loss of time" is overly dismissive.

 

[angrymime666]

As a business I think customer retention is a big deal, especially if you have an existing relationship.

If you have done business before and like the client I think it would go far as to offer something. It may not be a discount or money but sometimes just a gesture really makes someone feel appreciated.

Of note, I think we forget that even if someone cancels someone is always out of pocket. You may have less income. He may have had to reschedule his life to allow him to attend and that sometimes is a big deal to pull off especially when they are married and have kids.

 

[Jenesis]

For reference, this was a first-time booking. I have yet to meet this client.

 

[Josephine]

For reference, this was a first-time booking. I have yet to meet this client.

What was the lenght of the original appointment? Was it just a bng or it was a multihours?