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Tim Hortons Question

Keebler Elf

The Original Elf
Aug 31, 2001
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lookingforitallthetime said:
My experience has been worse service at Hoton's.
Of course it is. It's the fast food of coffee joints. I don't go there for the service, I go for the coffee.

If you're expecting good service from a coffee joint, give yer head a shake. It's a cup of coffee. Those clerks deserve every penny just for putting up with the volume of customers that they service for the rate of pay they receive. I don't even expect a smile.

In Toronto, many if not most of the staffers are imports from South America. And if I were them, I wouldn't be putting up with any shit from some middle class Canadian yuppie-wannabe who thinks they're better than the staffers just b/c they're serving coffee.
 
Mar 19, 2006
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Keebler Elf said:
Of course it is. It's the fast food of coffee joints. I don't go there for the service, I go for the coffee.

If you're expecting good service from a coffee joint, give yer head a shake. It's a cup of coffee. Those clerks deserve every penny just for putting up with the volume of customers that they service for the rate of pay they receive. I don't even expect a smile.

In Toronto, many if not most of the staffers are imports from South America. And if I were them, I wouldn't be putting up with any shit from some middle class Canadian yuppie-wannabe who thinks they're better than the staffers just b/c they're serving coffee.
Why don't you chill out there Keebler and have a cup of coffee.

I was replying to this post by saliksalik who commented on Starbucks service:

Originally Posted by saliksalik
You pay double/triple the money for bad service, bad attitude


I merely pointed out this was not my experience at Starbucks.

If you're going to get jazzed up over someone's preference for coffee, go ahead. You're only making yourself look like a jackass. I couldn't give 2 shits what kind of coffee you or anyone else prefers.
 

Terbevore

Member
Sep 3, 2004
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Hassels at Hortons........

I quite like the coffee at Tim Hortons although I do occasionally see inconsistency in product quality. However, and rather sadly, I avoid a number of Hortons outlets in downtown Toronto because they have beggars holding open their doors who ask for change. In some locations, one door of a set of double-doors is locked and you have to squeeze by the "doorman" to get in and out. I have also seen a precipitous increase in begging inside the stores. I have contacted the customer relations department of Tim Hortons, but they don't seem to care. I never see beggars holding doors open and / or begging inside any other coffee facility. It is my opinion that sooner or later this will erode their image and customer base.
 

saliksalik

Active member
Sep 16, 2004
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lookingforitallthetime said:
Why don't you chill out there Keebler and have a cup of coffee.

I was replying to this post by saliksalik who commented on Starbucks service:

Originally Posted by saliksalik
You pay double/triple the money for bad service, bad attitude


I merely pointed out this was not my experience at Starbucks.

If you're going to get jazzed up over someone's preference for coffee, go ahead. You're only making yourself look like a jackass. I couldn't give 2 shits what kind of coffee you or anyone else prefers.
And soon you will end up at "Far Coast", the coffee chains sprung up with Godfathers of consumerism, the people of Coca Cola. If you are in GTA, then there is one at Bloor & University right across the Starbucks.

For being a poor a Canadian, not a wanaabe yuppie, I am happy with my Timmy, even though it has been gobbled up by the monsters from the South.

Cheer up and enjoy your Java, and make a visit to 10,000 villages for some real fair trade coffee that you will never find at STARBUCKS.

http://www.tenthousandvillages.ca/
 

eric42

Member
Jul 5, 2003
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Americans seem to prefer a stronger and bitter brew. I was in Minnesota a few years back and a popular chain was Caribou. It was similar to Starbucks. I couldn't wait to get back for Tim's.
I find Tim's fairly consistent because they audit the franchises and take the licence away it they do not pass.
There are some better than others. I find the gas station ones to be lacking. My favourite is the two on the West Mall.
The only thing I hate about Tim's is the idiots in front of you in the drive-tru who place big orders. Get the fuck outta your car and go inside. The drive thru is for quickies and while your at it, have your money ready.
 

MarkII

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Sep 22, 2004
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Terbevore said:
I quite like the coffee at Tim Hortons although I do occasionally see inconsistency in product quality. However, and rather sadly, I avoid a number of Hortons outlets in downtown Toronto because they have beggars holding open their doors who ask for change. In some locations, one door of a set of double-doors is locked and you have to squeeze by the "doorman" to get in and out. I have also seen a precipitous increase in begging inside the stores. I have contacted the customer relations department of Tim Hortons, but they don't seem to care. I never see beggars holding doors open and / or begging inside any other coffee facility. It is my opinion that sooner or later this will erode their image and customer base.

if the person begging is on the public sidewalk there is nothing they can do.

If that person is in the store then the franchisee can ask them to leave. Unfortunately at certain times they are swamped which means people can abuse their right to be in the store.

I'm surprised that Horton's head office has not taken your complaint seriously. I know for a fact they do strive to keep their service and quality levels high but they will always be at the mercy at any given moment to the staff in a particular store and the customer volume. I know they take consumer reports seriously. Recall the head office in Oakville and let them know the location and the time this happened.

The reason I say this is all the stores are connected into main computer system for ease of ordering. It monitors the sales and suggests restocking of certain items based on the sales of that store. They know the volume at every hour of the day and can confirm your complaint based on the volume. They can then further question the store on staffing and training.

Let them know..they will indeed follow up.
 

ggaleazz

New member
Oct 17, 2004
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Keebler Elf said:
Whenever I get my coffee, I always ask for one cream and one sugar. For some mysterious reason, whenever a certain staff person makes my coffee, there is less cream in it and it appears "blacker."

From what I understand, the staffers just press the cream button once for each cream a customer has asked for, so how is it that my one-cream coffee is never the way I want it only when this particular staffer makes it? I could understand if I was asking for two creams and only got one, but I'm not getting it black but it's also not the normal one-creamer.

WTF!?! Is there some trick I'm missing???
Does everything in life need to be pre packaged and homogenized. Enjoy a little variety in your coffee and you life.
 

ggaleazz

New member
Oct 17, 2004
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eric42 said:
The only thing I hate about Tim's is the idiots in front of you in the drive-tru who place big orders. Get the fuck outta your car and go inside. The drive thru is for quickies and while your at it, have your money ready.

Hear hear! It drives me nuts when people seem to be ordering half the menu, 20 coffees, or some convoluted combo that they haven't fully decided on what they want yet. If it takes longer than 10 seconds to order or more than 2 handfulls to carry out. Order then damn stuff inside. Half the time in drive through they screw up those big orders anyway.
 

MuffinMuncher

And very good at it
Oct 3, 2001
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lookingforitallthetime said:
Spend 50 cents more for a Starbucks.

The coffee is 10 times better and you put in your own cream and sugar.
You can get the same taste if you just put a fistful of mud in hot water.

Starbucks is the coffeehouse equivalent of McDonalds. Tim Hortons, Second Cup and Timothys are ALL preferable to that overpriced crap.
 

saliksalik

Active member
Sep 16, 2004
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Keebler Elf said:
Neither could I.
My friend,
when you participate in a social forum like this Lounge, at Terb, you disclose your dependence on others. Either for being recognized as a peer or to impose your superiority.

I am glad that many here recognize each others as equal social peer, and hence they care as to what kind of Java you take.

That is what all simple Joes do. That is the Canadian way of life. And that is why Timmy is popular despite being gobbled up by the US interests.

Viva le Timmy, Viva la Canada.
Cheers.
 
Mar 19, 2006
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saliksalik said:
My friend,
when you participate in a social forum like this Lounge, at Terb, you disclose your dependence on others. Either for being recognized as a peer or to impose your superiority.

I am glad that many here recognize each others as equal social peer, and hence they care as to what kind of Java you take.

That is what all simple Joes do. That is the Canadian way of life. And that is why Timmy is popular despite being gobbled up by the US interests.

Viva le Timmy, Viva la Canada.
Cheers.
LMAO. This is another classic example of the Canadian inferiority complex. How pathetic.

Because I prefer the taste of Starbucks to Tim Horton's I'm a yuppie wannabe, a bad Canadian and a social elitist. That's too funny.

TIM HORTON'S COFFE SUCKS!

Viva la Starbucks, viva la social elite!

Now get a life jackass.
 
Mar 19, 2006
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Robocock said:
YUCK!

Their coffee is so burnt and harsh you can use it as a TAR SEALER!
It really comes down to a question of personal tatse doesn't it? Judging by the number of Starbucks patrons I see, I'm not alone.

At any rate, I'm sure the coffee Nazis on the board will be happy to hear from you.
 
lookingforitallthetime said:
It really comes down to a question of personal tatse doesn't it? Judging by the number of Starbucks patrons I see, I'm not alone.

At any rate, I'm sure the coffee Nazis on the board will be happy to hear from you.
Starbucks coffee does taste burnt.... their regular grind is "extra roasted" for that flavour.
However, they do have a mild coffee that is very decent.
I prefer Timmies for the quick fix of caffeine, but Starbucks for the atmosphere and comfort.
Both have their pro's and con's.
 

saliksalik

Active member
Sep 16, 2004
2,505
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Toronto
lookingforitallthetime said:
LMAO. This is another classic example of the Canadian inferiority complex. How pathetic.

Because I prefer the taste of Starbucks to Tim Horton's I'm a yuppie wannabe, a bad Canadian and a social elitist. That's too funny.

TIM HORTON'S COFFE SUCKS!

Viva la Starbucks, viva la social elite!

Now get a life jackass.
Hello Social Elite,

Timmy's is also a cure for attitude and pomposity. Have a sip, it is the elixir of that life that you did not have! Cheers.
 

golfdude

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Feb 29, 2004
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Spanish Beauty

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Jan 26, 2007
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Keebler Elf said:
Whenever I get my coffee, I always ask for one cream and one sugar. For some mysterious reason, whenever a certain staff person makes my coffee, there is less cream in it and it appears "blacker."

From what I understand, the staffers just press the cream button once for each cream a customer has asked for, so how is it that my one-cream coffee is never the way I want it only when this particular staffer makes it? I could understand if I was asking for two creams and only got one, but I'm not getting it black but it's also not the normal one-creamer.

WTF!?! Is there some trick I'm missing???
don't know, but we are still trying to get them to actually stir the coffee :rolleyes:

nothing like drinking syrup once you get to the bottom of the cup!
 
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