You get it, they are also willfully overlooking the part of the conversation that included the gentleman straight out saying he had no intent to book; so, with the car dealer ananolgy I am operating under that same circumstance, if a guy comes in (no matter what he is dressed like) and says, "Hey, I am going to just look, no intent to buy, please let me waste your time by making you follow along and listen to me compliment you on your selection of vehicles" that dealer is gunna be pretty short with him. Most likely, that said dealer would straight up call security over to kick him tf out.
What this tells me is that these dudes above have probably never worked retail or service industry in their life, or were incredibly inept at it. Which is why they are making the "personal" attack of accusing me at being a bad business person (projection). If only they knew...
What this tells me is that these dudes above have probably never worked retail or service industry in their life, or were incredibly inept at it. Which is why they are making the "personal" attack of accusing me at being a bad business person (projection). If only they knew...
I think the argument they are going with is that you can't infer intent from one interaction or what someone looks like walking into a car dealership.
This is true in that any such judgment will never be 100% accurate.
What they aren't getting is that after you have had thousands of these kinds of interactions, you get very good at figuring out intent quickly. If this provider is right 90% of the time on her read, then she is probably still better off shutting this guy down now, even if there is that 10% chance he would have become a good customer.
It seems that what is going on here is lots of the guys are seeing themselves as that group where she would have gotten it wrong, and lots of the providers view themselves as someone who needs a strategy for cutting off time wasters and even if this isn't the exact line they would draw, they understand why the line is being drawn in the first place.


