Tekstor 1TB drive not working on XP

[Radio_Shack]

Trekstor 1TB

Got a new 1TB USB disk from Futureshop for $159 in a door crasher sale.

Hooked it up to one of my XP desktop boxes and it complains it does not recognize the drive. Hooked it up to my Vista system and no problems. Sees the drive and I can use it. Hooked it up to my laptop running XP and same issue as the desktop running XP.

Just as a final test I hooked it up to my ubuntu unix box and no problems.

Doesn't make sense. No drivers are suppose to be needed to get it recognized? The drive was preformated with NTFS so shouldn't need anything for XP.

Anyways, anybody got any ideas? Seems to be the 1TB disk is simply not supported on XP even though it says it should be.

thanks.

 

[WoodPeckr]

Not sure but maybe there is a limit on XP.
You could try and partition it into 2, 500GB partitions and see if XP reads that.

 

[TDL2003]

Not sure but maybe there is a limit on XP.
You could try and partition it into 2, 500GB partitions and see if XP reads that.

There is...

Maximum Volume Size
In theory, the maximum NTFS volume size is 2^64-1 clusters. However, the maximum NTFS volume size as implemented in Windows XP Professional is 2^32-1 clusters. For example, using 64 KiB clusters, the maximum NTFS volume size is 256 TiB minus 64 KiB. Using the default cluster size of 4 KiB, the maximum NTFS volume size is 16 TiB minus 4 KiB. Because partition tables on master boot record (MBR) disks only support partition sizes up to 2 TiB, dynamic or GPT volumes must be used to create bootable NTFS volumes over 2 TiB. { http://en.wikipedia.org/wiki/NTFS }

But I don't think that is the issue. Try hooking it up again to Vista and creating a small 1GBish FAT32 partition. And then try it again with Windows XP.

Also see the following post over on the FS forums concerning the drive: http://futureshop.lithium.com/futureshop/board/message?board.id=techservices&thread.id=2512&page=3

Maybe be something helpful in there.

 

[Larry_Fyne]

Might be a stupid question..... but have you checked the support page for the drive???

I did a search for TekStor and it came back with nothing. Future Shop does not list a TekStor drive either. They have a Comstar 1tb drive though.

Is it a USB 2 connection but you only have USB 1 ??

 

[Radio_Shack]

Might be a stupid question..... but have you checked the support page for the drive???

I did a search for TekStor and it came back with nothing. Future Shop does not list a TekStor drive either. They have a Comstar 1tb drive though.

Is it a USB 2 connection but you only have USB 1 ??

yeah, i corrected it as "Trekstor 1TB" above. Couldn't update the heading..and I have checked their useless website... http://trekstor.com My computer is USB2.

http://www.futureshop.ca/catalog/pr...angid=EN&sku_id=0665000FS10099426&catid=23795


Also checked the futureshop forums and no hits on this issue. May try the reformat with smaller size but sounds weird this would be an issue and would make buying a 1TB pretty useless for Xp if this was the issue..

 

[Larry_Fyne]

I think that this may be a piece of junk....

http://www.futureshopforums.ca/futureshop/board/message?board.id=techservices&thread.id=2512

That link is a 6 page thread forum on problems with their 500gb drive. Sounds like the drive is equally as useless as their website.

 

[Radio_Shack]

I think that this may be a piece of junk....

http://www.futureshopforums.ca/futureshop/board/message?board.id=techservices&thread.id=2512

That link is a 6 page thread forum on problems with their 500gb drive. Sounds like the drive is equally as useless as their website.

Actually the drive is not a piece of junk. Seems quiet and fast enough and at 1TB great for mass storage of my video. Just seems XP has flaw with 1TB disks. Will do some more research. The articles in the forum are old and talk about 500GB drives not the 1TB. At $159 I can't complain. I have it connected to my Vista system and I am quite happy with it in that regards. Just was curious why Xp has issues.

 

[Anynym]

Questions that come to my mind include whether WinXP is willing to mount a USB drive that's NTFS-formatted, or if it expects it to be from the FAT family. If that's the case, I'm not sure what you can do - even if you reformat it, can WinXP mount multiple partitions from a USB drive?

If Ubuntu is happy to mount it, can you leave it connected to a Ubuntu machine and share it (using Samba)?

 

[Radio_Shack]

Questions that come to my mind include whether WinXP is willing to mount a USB drive that's NTFS-formatted, or if it expects it to be from the FAT family. If that's the case, I'm not sure what you can do - even if you reformat it, can WinXP mount multiple partitions from a USB drive?

If Ubuntu is happy to mount it, can you leave it connected to a Ubuntu machine and share it (using Samba)?

XP has no issue with NTFS normally. I have 3 USB disks already connected to my XP system as I use it for storage server and they all have NTFS. All those drives are 500GB. I use the computer running ubuntu as a test PC so will be rebuilding it all the time so not practicle for connecting it permanently there.. Ths issue here is just XP vs 1TB disks. A curiousity.

I am doing low level format on it right now. Could take several hours. Will see if that helps.

 

[jwmorrice]

I run XP pro and I have a terabyte drive. No problems. I have an eSATA connection but that shouldn't make a difference. Just be sure your external drive is on and then turn on the computer. If you have the computer on and then turn on the drive, well, that doesn't work for me.

jwm

 

[Radio_Shack]

I run XP pro and I have a terabyte drive. No problems. I have an eSATA connection but that shouldn't make a difference. Just be sure your external drive is on and then turn on the computer. If you have the computer on and then turn on the drive, well, that doesn't work for me.

jwm

I did low level fromat in NTFS and tried the drive on XP again. The system won't even boot with the drive connected. This is not eSATA/SATA, it is IDE drive in a USB2 case. I suspect 1TB IDE/USB drives have issues with XP since it doesn't work on any of my XP.

Oh well, will just use it on my crappy Vista box..Very strange limitation. Never heard of this before.

 

[cancowboy2001]

Maybe the German site can give you some support
http://www.trekstor.de/en/products/detail_hdd.php?pid=16&page=7
Looks like email only but it's better than nothing (hopefully).

 

[pony123]

I have the same Trekstor drive 1 TB and it works fine with XP pro BUT only if I turn the drive on first ,let it run until the red lite stops flashing , THEN connect it via USB .

 

[WoodPeckr]

Questions that come to my mind include whether WinXP is willing to mount a USB drive that's NTFS-formatted, or if it expects it to be from the FAT family. If that's the case, I'm not sure what you can do - even if you reformat it, can WinXP mount multiple partitions from a USB drive?

If Ubuntu is happy to mount it, can you leave it connected to a Ubuntu machine and share it (using Samba)?

My 160GB Ext HDD is an IDE drive in a USB2 case, is NTFS-formatted, has 4 partitions and runs on both XP Pro and Ubuntu with no problems.

 

[Radio_Shack]

My 160GB Ext HDD is an IDE drive in a USB2 case, is NTFS-formatted, has 4 partitions and runs on both XP Pro and Ubuntu with no problems.

I never heard of any issues with drives below 1TB in any flavor, I never had any anyways. This is first time I ever seen issues. Anyways..Just good info for anyone that runs into same thing that they are not going crazy.!

 

[Anynym]

My 160GB Ext HDD is an IDE drive in a USB2 case, is NTFS-formatted, has 4 partitions and runs on both XP Pro and Ubuntu with no problems.

That seems to rule out my theory pretty convincingly; thanks!

 

[Radio_Shack]

I have the same Trekstor drive 1 TB and it works fine with XP pro BUT only if I turn the drive on first ,let it run until the red lite stops flashing , THEN connect it via USB .

This suggestion actually works. Never thought of doing that and never really thought it would work but it did.

Thanks for the suggestion.