I spoke to 'Neil' in the office of the president at Rogers last week. He confirmed that Rogers has had "traffic shaping" in place since late October, 2005, whereby certain Internet applications such as e-mail and browser use take precedent on the bandwidth, and other apps, like p2p file sharing, are of lower priority. He would not provide any details in writing, nor would he provide an e-mail address for anyone who would. He continually used the EULA as justification, (ie: Rogers may change the services provided at any time). He also confirmed that no public notice had been made on either the billing statements, or on the Rogers website.
A likely reason for this policy change is greed. By most estimates, 60% or more of high speed broadband Internet bandwidth is used for p2p file sharing. By restricting the bandwidth use of their existing customers, Rogers can add a lot of new customers, without having to upgrade their technology, or the total amount of bandwidth running through their cables.
I'm reminded of the pizzeria where the large and extra large pizzas are the same size, but one is cut into eight pieces, and the other cut in twelve. The pizzeria explains the price difference solely based on the number of slices, not the size of the slices.
Now I am pissed.