Sympatico

[xarir]

I'm on Sympatico at home. I've been with them for a long time and generally the service is fine but the rates have always left me a little unsettled.

Today I called them as I noticed that they had several new internet offerings. Aside from 2 low end plans, they have Performance (7Mbps @ $50 per month) and Max (16Mbps @ $102 per month). The 16Mbps speed is of interest to me, but the monthly rate is too high and besides, the service is apparently not availble in my area.

So Performance is actually 2Mbps faster than my current speed and it costs the same. But if you lock yourself into a 3 year contract, the rates go down to $35 per month. Then if you consolidate your internet with your Bell phone, you get an extra $5 per month off.

It took me 30 min on the phone with Bell, most of it on hold. And I had to talk to 2 separate reps to get this, but if you're on Sympatico I would suggest giving them a call to make sure you're getting the right rate & service package.

 

[Esco!]

Does a rep have to come over to install anything ????

 

[joebear]

I'm on Sympatico at home. I've been with them for a long time and generally the service is fine but the rates have always left me a little unsettled.

Today I called them as I noticed that they had several new internet offerings. Aside from 2 low end plans, they have Performance (7Mbps @ $50 per month) and Max (16Mbps @ $102 per month). The 16Mbps speed is of interest to me, but the monthly rate is too high and besides, the service is apparently not availble in my area.

So Performance is actually 2Mbps faster than my current speed and it costs the same. But if you lock yourself into a 3 year contract, the rates go down to $35 per month. Then if you consolidate your internet with your Bell phone, you get an extra $5 per month off.

It took me 30 min on the phone with Bell, most of it on hold. And I had to talk to 2 separate reps to get this, but if you're on Sympatico I would suggest giving them a call to make sure you're getting the right rate & service package.

The new services have caps and charge for going over that limit.

Your services now probably doesn't have any cap, my Bell Ultra doesn't but if you switch to the new faster services then you lose it. The sole reason why I'm don't switch over as I download alot.

read the fine print.

 

[DistantVoyeur]

Also note that if you switch over your phone you lose it when the power goes out. One feature they don't mention.

 

[l69norm]

Also note that if you switch over your phone you lose it when the power goes out. One feature they don't mention.

I thought he meant "bundle" :
http://www.bellbundle.com/en/on/home

not Bell IP phone:
http://www.bell.ca/shopping/PrsShpVoip_Dv.page?selectedtab=0

 

[DistantVoyeur]

Sympatico phone runs through your cable, unlike Bell which runs through the telephone network. Normally the telephone network is unaffected during blackouts, the cable network is usually hit down as well.

 

[l69norm]

...Then if you consolidate your internet with your Bell phone, you get an extra $5 per month off....

Sympatico phone runs through your cable, unlike Bell which runs through the telephone network. Normally the telephone network is unaffected during blackouts, the cable network is usually hit down as well.

Yes, but the $5/mo discount thing is Bell Bundle - regular phone plus DSL internet. No voip

 

[DistantVoyeur]

Yes, but the $5/mo discount thing is Bell Bundle - regular phone plus DSL internet. No voip

My bad. My brain was thinking Rogers and Cogeco, they run VOIP. You are correct Sympatico is phone based. Sorry. Just ignore me while I repeatedly slap my head.

 

[toughb]

Reality...

I'm on Sympatico at home. I've been with them for a long time and generally the service is fine but the rates have always left me a little unsettled.

Today I called them as I noticed that they had several new internet offerings. Aside from 2 low end plans, they have Performance (7Mbps @ $50 per month) and Max (16Mbps @ $102 per month). The 16Mbps speed is of interest to me, but the monthly rate is too high and besides, the service is apparently not availble in my area.

So Performance is actually 2Mbps faster than my current speed and it costs the same. But if you lock yourself into a 3 year contract, the rates go down to $35 per month. Then if you consolidate your internet with your Bell phone, you get an extra $5 per month off.

It took me 30 min on the phone with Bell, most of it on hold. And I had to talk to 2 separate reps to get this, but if you're on Sympatico I would suggest giving them a call to make sure you're getting the right rate & service package.

************************************

Marketplace on CBC is having a program in the near future entitled "Are you getting the speed you're paying for"?

Should be interesting.

 

[xarir]

The new services have caps and charge for going over that limit.

Over the phone the Bell person told me that Ultra has a 20GB download limit whereas the new Performance has a 60GB limit. As I don't download anywhere near this the limit is not relevant to me.

As for installation, no. No special installation required but apparently they'll send me a new modem.