Royal Spa

Surprise Parking Bill!

kbluejayk

Active member
Oct 26, 2003
1,552
0
36
I had occasion to go downtown Saturday afternoon and parked on a lot at 45 Richmond Street E…..there was no Attendant on duty, so I went to the machine, scanned my credit card and bought a parking receipt for 3 hours parking, which I placed on my dashboard in clear view. I returned to my car about 75 mins later and was astonished to find a Notice on my windshield from Imperial Parking Canada Corp stating that “I was parked on private property without displaying a proper pass or sufficient valid dispenser ticket as detailed below’ and the said details showed ‘Failure to Display Proper Receipt’ and ‘Receipt Not From This Lot’ WTF!! It demanded payment for $68.90, or $39.59 if paid within 7 days. It pointed out that “Patrollers Cannot Cancel Notices”. It states on the back that if the bill is unpaid after 30 days it will be forwarded to a debt collection agency for collection and additional charges will accrue…..They also threaten to tow my vehicle ‘from property managed by us and/or take legal action’

I looked at my receipt and looked at my position and could not understand the problem….then I realized that I had purchased my ticket at the wrong machine! There are apparently two parking lots adjacent to each other with no clear distinction between them. One faces unto Richmond St E and the other faces the street immediately south of Richmond. It all looks like one big lot, with a vacant Attendant’s hut between them. I got my ticket from the machine at this hut…. however there is another machine on the south side of Richmond which I never saw when I parked my vehicle! Apparently I should have got my ticket from this machine! It was a genuine innocent mistake on my part!

So, my problem is, what should I do? Are their actions legit? As I see it, I have 4 choices!
1.Cut a check for $39.59 and write it off as a bad experience.
2.Ignore it and risk future damage to my excellent credit rating and telephone harassment from a Collection Agency plus more costs.
3.Try to explain my predicament to Imperial, show my receipt from the wrong machine, and hope they will back off. I doubt it!
4.Wait for the matter to go to Court and plead my case before a judge??

Are there any Terbites who may be familiar with the actions of ‘Imperial’ or who may have had similar experiences? Is their ‘Notice’ (which is numbered and shaped like a parking ticket) legally enforceable?

I have 7 days to make up my mind and would appreciate your helpful comments.
 

A.J. Raven

New member
Sep 17, 2007
447
0
0
Toronto
Call your credit card company, explain the situation, have them cancel the credit card charge, pay the $39 and include a letter explaining the situation. Copy that letter to the city zoning department, or whatever department oversee's parking lot legalities.
 

Questor

New member
Sep 15, 2001
4,549
1
0
This wouldn't happen in a city owned lot that is monitored by good union employees. :D
 

jaycam

Active member
Jan 19, 2004
528
47
28
Questor said:
This wouldn't happen in a city owned lot that is monitored by good union employees. :D
Yes you are being a bit sarcastic,,, but you are right. Stick to the GreenP lots and you will have a lot less BS. Plus if you do earn a ticket the fines are cheaper.
 

5hummer

Active member
Sep 6, 2008
3,788
5
38
If it's not a City lot or Green P -- you can pretty much ignore it!

They can't force you to pay, they might get some collectors to harass you, but that's it.

They don't give a crap if you make an honest mistake -- they want as much money as they can get.

Just don't ever park in a lot owned by them.
 

Candoguy

New member
Aug 7, 2006
27
0
0
It's not clear from OP's post where in the combined lot he parked, but if it was in the northern half and the machine is located southward of the one at the hut that he bought his parking from, then this is a scam organization and it's worth filing a complaint with whoever regulates parking lots or have it out in the small claims court.

If it's the other way around, then write it off to experience. Regardless, lesson even to me is to avoid such lots if possible, and if unattended, double- nay triple-check. Thanks to OP for posting; one learns something new every day.
 

masterchief

New member
Jan 19, 2004
452
0
0
You really don't want to know
Do nothing.

It's an intimidation tactic to get most people too get scared and ay this b-s fine. They can't and won't do anything. The simple question is how can they get access to your credit report from your car; private lots dont have the legal authority to access licence plate information.

Just be careful next time you park in an Impark lot that you pay the right amount on the right machine.
 

tboy

resident smartass
Aug 18, 2001
15,972
2
0
63
way out in left field
masterchief said:
Do nothing.

It's an intimidation tactic to get most people too get scared and ay this b-s fine. They can't and won't do anything. The simple question is how can they get access to your credit report from your car; private lots dont have the legal authority to access licence plate information.

Just be careful next time you park in an Impark lot that you pay the right amount on the right machine.
This isn't exactly true. Since the service they provided is for temporary storage of the vehicle and if the owner of the vehicle fails to pay their fee, they can do a title search of the vehicle to gather information in order to collect their fees. This is similar to what mechanics can do if you take your car in for repairs and don't pay him.

Now I have heard that even regular citizens can do a title search on a plate but I don't know how they go about it and must have a legitimate reason.

You can do nothing, but if the amount goes to collection it WILL appear on your credit report.

I'd pay the $39 and chalk it up to experience. That is only $9.00 more than if you'd parked on the street and let your meter run out or parked at a Green P metered lot and let your time expire. (not too sure what fine applies where, I've gotten $20.00 tickets in some places and $30.00 in others).
 

Moraff

Active member
Nov 14, 2003
3,648
0
36
tboy said:
I'd pay the $39 and chalk it up to experience. That is only $9.00 more than if you'd parked on the street and let your meter run out or parked at a Green P metered lot and let your time expire. (not too sure what fine applies where, I've gotten $20.00 tickets in some places and $30.00 in others).
Disagree with you here, the OP has already paid for parking so why should they pay a fine?

What I would do if I was in this situation....

Write a letter to the parking lot people explaining what happened and include a photocopy of the stub from the wrong machine. Send it as registered mail so you have a paper trail should they not agree to drop the fine.

If they disagree, save all the relevant bits of paper and if the matter goes further take them to court. Given what you've told me I strongly doubt that a judge would uphold their fine.

Now that assumes the two lots are owned by the same company. If that's not true I would call my CC company, explain what happened and ask to cancel the parking charge. And then pay the fine as my error is really not their problem (unless they went to great pains to misdirect you)
 

tboy

resident smartass
Aug 18, 2001
15,972
2
0
63
way out in left field
Moraff said:
Disagree with you here, the OP has already paid for parking so why should they pay a fine?

What I would do if I was in this situation....

Write a letter to the parking lot people explaining what happened and include a photocopy of the stub from the wrong machine. Send it as registered mail so you have a paper trail should they not agree to drop the fine.

If they disagree, save all the relevant bits of paper and if the matter goes further take them to court. Given what you've told me I strongly doubt that a judge would uphold their fine.

Now that assumes the two lots are owned by the same company. If that's not true I would call my CC company, explain what happened and ask to cancel the parking charge. And then pay the fine as my error is really not their problem (unless they went to great pains to misdirect you)
But he paid the wrong person!!! (people/company).

If I'm standing on the street next to a car with a for sale sign in it, and a guy comes by and says he wants to buy it, so I take his money, does that mean he gets the car even if it wasn't mine to sell? NO.

At no time did the op indicate the same company owns both lots. If this IS the case then yes, he has a case to not pay. But I highly doubt this is the case. All over downtown do lots back onto one another and rarely are they owned by the same company.

Bottom line is: he parked on one person's property and paid someone else for that priviledge.

The "i made a mistake" is an admission of guilt. Heck, how many tickets are handed out by cops to people who "made an innocent mistake"????? shit, if only that was a legal excuse lol
 

kbluejayk

Active member
Oct 26, 2003
1,552
0
36
Thank you all for your comments. If this were a regular parking ticket I guess I would pay the darn ticket and put it behind me. However, as I indicated in my original post, I question the legality of the whole thing! I'm sure many others get sucked into this scenario. When I was buying my ticket there were 10-12 others lining up and they were possibly in the same boat, as the other lot was full and the one I used had vacant spaces. As for the ownership of the lots, I assume they are NOT owned by the same company, otherwise they would have recognized the stub displayed in my vehicle!
I just wonder if 'Imperial' have gone after other motorists before and if what they are doing is legally enforcible?
 

tboy

resident smartass
Aug 18, 2001
15,972
2
0
63
way out in left field
If you parked in a parking space and didn't pay for it, then going after you for the "fee" is legally enforceable.

If you take a loaf of bread from Loblaws and don't pay for it, is it not stealing? Even if you paid the guy that runs the donut shop next door, doesn't make it any less a crime.......
 

BoringBob

New member
Feb 13, 2009
574
0
0
Call The Sun, this is the type of story they love to run with. Make them lot owners look like idiots!
 

Aardvark154

New member
Jan 19, 2006
53,768
3
0
A.J. Raven said:
Call your credit card company, explain the situation, have them cancel the credit card charge, pay the $39 and include a letter explaining the situation. Copy that letter to the city zoning department, or whatever department oversee's parking lot legalities.
I agree with A.J.R. Definately dispute it, however, be polite explain that it was easy to be confused, and enclose the parking receipt and photographs showing why you could be confused.

If necessary be willing to take this to small claims court - see about one of the Law School Clinics - this might be a good "getting your feet wet" case for them.
 

tboy

resident smartass
Aug 18, 2001
15,972
2
0
63
way out in left field
Aardvark154 said:
I agree with A.J.R. Definately dispute it, however, be polite explain that it was easy to be confused, and enclose the parking receipt and photographs showing why you could be confused.

If necessary be willing to take this to small claims court - see about one of the Law School Clinics - this might be a good "getting your feet wet" case for them.
What's with all the "fight it" advice? Have we stooped so low that when we make a mistake we expect someone else to pay for it?

The op parked on someone's lot and didn't pay for it. It is CUT and DRIED. Even if he paid someone else for the priviledge that doesn't make it right or legal.

How about taking some responsibility for our actions instead of making excuses?
 

jaycam

Active member
Jan 19, 2004
528
47
28
tboy said:
Now I have heard that even regular citizens can do a title search on a plate but I don't know how they go about it and must have a legitimate reason.
Anyone can get a "vehicle abstract" by going here and entering the plate or VIN http://www.ontario.ca/en/services_for_residents/053272

I have done it myself when I sold a car to make sure the new owner transferred the ownership. Also a friend of mine very successfully used the site to run the plate of a car that her hubby kept signing into the visitor lot while she was out of town.

The site does not ask for a reason why your looking up the info, and it provides the name, address and date of birth of the owner.
 

aries

Member
Jun 11, 2002
568
3
18
Imperial Park was hired to watch the parking lot in our building as well. It's up to you if you want to pay it( I wouldn't). you might get a few harrassing calls from some collections agency. As for it affecting your credit report, lets get serious, 39.00 isn't going to damage your credit report.
 

Moraff

Active member
Nov 14, 2003
3,648
0
36
tboy said:
But he paid the wrong person!!! (people/company).

If I'm standing on the street next to a car with a for sale sign in it, and a guy comes by and says he wants to buy it, so I take his money, does that mean he gets the car even if it wasn't mine to sell? NO.
I agree

tboy said:
At no time did the op indicate the same company owns both lots. If this IS the case then yes, he has a case to not pay. But I highly doubt this is the case. All over downtown do lots back onto one another and rarely are they owned by the same company.
I admit to not knowing how Toronto parking lots are laid out, when I have to go to downtown T.O. I usually take public transit. I did offer advice for both situations however since he indicated the booth he bought the ticket from was right in the middle between the two lots so I thought it possible the two lots were same owner.


tboy said:
Bottom line is: he parked on one person's property and paid someone else for that priviledge.

The "i made a mistake" is an admission of guilt. Heck, how many tickets are handed out by cops to people who "made an innocent mistake"????? shit, if only that was a legal excuse lol
100% agree with you. As I said, I would pay the ticket. I would probably include a letter with the proof and ask to pay just the parking rate and "throw myself on the mercy of the court" so to speak.
 

Aardvark154

New member
Jan 19, 2006
53,768
3
0
tboy said:
The "i made a mistake" is an admission of guilt. Heck, how many tickets are handed out by cops to people who "made an innocent mistake"????? shit, if only that was a legal excuse lol
You seem to be confusing criminal and civil law.
 
Toronto Escorts