I just used this for some hard-to-remove spyware on my laptop and it worked like a charm.Preferred said:Try a very small but extremely efficient free utility called Hijackthis!
Google it. There are tutorials on their site. But be very careful & take your time. Do not delete anything that is critical.
Always google whatever it is you can't get rid of; you can usually find some info about it and how to remove it.
And yeah, don't be deleting anything and everything with Hijackthis; make sure it's only the bad stuff.