Samsung TV's
- Thread starter SkyRider
- Start date
I had a 1995 32"/34" Trinitron Sony which suddenly died a few years ago. It weighed close to 170 lbs and took to of us to get it out of the house. The 55" Sony that replaced it was less than half the weight.
The truth of the matter is you do not really know who manufactured your screen. Companies like Sony make their reputation and profit on the bigger screens and could not bother to make the medium and small screens, so they sub-contract the manufacturing to a company that makes small screens. Sometimes the small screen manufacturer will get in return as part of the deal big Sony screens but with the small companies name on it.
1) So I called the Samsung toll free number again. Spoke to 2 guys this time. The second guy gave me a local 416 number to call. When I asked if the repair would be free (because they should stand behind their products) he said "no speak Anglais".
2) So I called the local 416 number and asked the guy to fix the problem for free and he said "no speak Anglais".
3) I than called the store where I originally purchased the Samsung. He tried to sell me a new one. Instead I asked him to fix the problem for free on the original one I bought from him. He then said "no speak Anglais".
4) Finally, I removed the power supply board from the TV myself. Gave it to a friend to fix. He replaced 2 capacitors (cost $2.26) and TV seems to be working normal again.
Fcuk Samsung. Fcuk the local 416 guy. Fcuk the store where I originally purchased the TV.
2) So I called the local 416 number and asked the guy to fix the problem for free and he said "no speak Anglais".
3) I than called the store where I originally purchased the Samsung. He tried to sell me a new one. Instead I asked him to fix the problem for free on the original one I bought from him. He then said "no speak Anglais".
4) Finally, I removed the power supply board from the TV myself. Gave it to a friend to fix. He replaced 2 capacitors (cost $2.26) and TV seems to be working normal again.
Fcuk Samsung. Fcuk the local 416 guy. Fcuk the store where I originally purchased the TV.
7 years is a healthy life for current generation technology. I figure TV years are about the same as dog years.
My current TV is 1080p so I hope to bridge the time gap from now until 4K becomes commonplace. Anyway, it only cost me $2.26 for the two new capacitors (all labor was free). I did try leaving the TV on 24/7 for 5 days but that wasn't a viable solution.
Depends how many hours a day you watch them
Its quite possible to burn a tv out in a few years or have it last a decade
Older Plasma in particular has a short lifespan but LCD is not eternal
My LCD is now almost 7 years old and is working fine after replacing the two capacitors. How much more life is left is a guessing game? I'm truly pissed at the lack of service by Samsung and the store that sold me the TV. The store guy even had the gall to suggest it would cost something like $150 to $200 for a repairman to fix the problem (he already knew it was probably the capacitors). My friend fixed it for $2.26.
You're not going to get a repairman to come to your house to fix any appliance for less than $150. Do you expect the guy to do it for free like your friend did?
Here's the thing. Samsung had agreed to a settlement to fix the defect because they knew their TV's were defective. The problem was that they restricted the settlement period to a very short time window. If your TV broke after that time window, then tough luck. As a large manufacturer of TV's, Samsung should stand behind their products. Yes, I do expect companies to fix their products when there is a common inherent flaw, just like VW is doing right now.
Your beef should be with Samsung, not the guy in the store. This is another reason I've always owned Panasonic Plasma TVs.
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