Looks Like Rogers needs to really get their act together - as a Rogers Customer one has absolutely no protection against Fraud...
Here is part of an article (CBC News - Sat, 17 Dec 2005 21:04:24 EST)
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Susan Drummond was shocked when she returned from an overseas trip in August to find an urgent message from Rogers Wireless saying she owed $14,000 in long distance charges.
"I've never had more than $100 on my bill, maybe $75, I don't make overseas calls," she said. "I immediately went to the police."
The university law professor's cellphone had been stolen while she was away and someone had made over 300 calls to Pakistan, Iran, and other countries.
Drummond says Rogers offered her no recourse, then cut off her son's phone, so she decided to take them to court.
That's when she says she found out Rogers Wireless had been hit with some elaborate security frauds, including one that went straight to the top.
Drummond's partner Harry Gefen attended a security conference in September, where he says he taped a conversation with Cindy Hopper, a senior Rogers security expert.
Hopper said criminals were using scanners to get the cellphone codes of the company's top executives. "They were cloning the senior executives repeatedly, because everyone was afraid to cut off [Roger's chairman] Ted Rogers' phone."
The company worked with police to track those unauthorized calls to a Toronto-based identity theft ring that Hopper claims had ties to the militant group, Hezbollah.
Now Drummond and Gefen want to know why the fraudulent calls weren't caught sooner and why they're stuck with the bill.
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Here is part of an article (CBC News - Sat, 17 Dec 2005 21:04:24 EST)
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Susan Drummond was shocked when she returned from an overseas trip in August to find an urgent message from Rogers Wireless saying she owed $14,000 in long distance charges.
"I've never had more than $100 on my bill, maybe $75, I don't make overseas calls," she said. "I immediately went to the police."
The university law professor's cellphone had been stolen while she was away and someone had made over 300 calls to Pakistan, Iran, and other countries.
Drummond says Rogers offered her no recourse, then cut off her son's phone, so she decided to take them to court.
That's when she says she found out Rogers Wireless had been hit with some elaborate security frauds, including one that went straight to the top.
Drummond's partner Harry Gefen attended a security conference in September, where he says he taped a conversation with Cindy Hopper, a senior Rogers security expert.
Hopper said criminals were using scanners to get the cellphone codes of the company's top executives. "They were cloning the senior executives repeatedly, because everyone was afraid to cut off [Roger's chairman] Ted Rogers' phone."
The company worked with police to track those unauthorized calls to a Toronto-based identity theft ring that Hopper claims had ties to the militant group, Hezbollah.
Now Drummond and Gefen want to know why the fraudulent calls weren't caught sooner and why they're stuck with the bill.
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