Rogers BankRupt???

[AsianBeaver]

Been a Rogers Customer since 1989, when the per minute rates were $0.95 from what I can remember, the phone calls were very short, even had a Minute Minder on my phone.

Is Rogers Going BANKRUPT?? or are They Just Trying to Fucking Rip Off ALL thier Clients?????? Think about it??? 7 Million Customers, so every $Dollar extra they make each of us pay turns into PURE $ucking CASH.............

Had a Call from them today asking to pay My Account that wasnt even Due Yet.....WTF Is going on????? This has hapend since September, Even having them ad extra Bogus charges on my bill.

Anyone from Rogers out in Terb land to tell us WTF is Going On at the Rogers Campus!!!!!!

Maybe the Executive's are making Too Much Bloody Money?????

 

[stang]

I'm not going to respond to someone named Asianbeaver until I see some pics!

But anyways, I look forward to the day when our charges are more in-line with what the yanks pay.

 

[Meister]

Rogers is going gangbusters. A guy who works there told me that they would have already expanded and bought other companies if it wasn't for Ted got Ded.

Watch for new expansions in the next few months.

 

[eldoguy]

Prefer asian bald beaver! "Rogers " make money because they give nobody credit! Lend money to the banks instead. Buy real eastate, also telcom-cable co. at liquidation prices.

 

[Mao Tse Tongue]

Rogers is indeed calling people in the middle of their billing cycles begging for money.

I won't say anything else because everyone knows how I feel about Robbers.

 

[OddSox]

Rapid growth = cash flow problems.

 

[Radio_Shack]

By end of year when Telus and Bell jump on the GSM bandwaggon Rogers will feel the cash pinch even worse. The Network build is in full swing.

 

[BoringBob]

I have caught Rogers lying on collection phone calls often enough that they no longer call me.

Basically, your billing is 30 days. On the 31st day, the call you, threaten your service, and tell you that the full amount due is "past due". The reality is that only half that amount is "past due", and even then it is right on the line.

So if your bill is $50 every month, they will call you on the 31st day of the cycle and tell your $100 is past due. That is a bald faced lie.

Recently, for cell phone customers, they have moved to a text message reminder system, and that appears to kick in up to 10 days before the end of the billing cycle. While they aren't agressive at that point, they are pushing for earlier payment, putting them on the border line of harassing their customers.

 

[xcites]

just a typical business trying to please it's share holders (stock traders/mutual fund holders). downturn of new subscribers and everyone conserving their usage (slowing economy), probably caused their profit to plummet. so they've got to recoup their profit somewhere.

economic 101: supply/demand & equilibrium (finding the sweet spot, through trial and error)

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[The Bandit]

They are a cash cow...the only thing they're losing money on is the Blue Jays. They have a monopoly on cable, and got the Dome for next to nothing.

Don't forget about the Network Access Fee which the CRTC has deemed as not required(the airwaves are free)...the class action lawsuit on it against the big 3 doesn't seem to be going anywhere.

 

[Molly Robinson]

I have caught Rogers lying on collection phone calls often enough that they no longer call me.

I have caught them lying so much that I now record every conversation. I tell them upfront that I am recording the call. It has saved me a lot of money over the past 2 years since I started doing this.

I found when you called them for a quote or even a simple question about service...then called back to order or change the service you would be told something completely different....or better yet, get the bill and be charged 3x what you were quoted.

Rogers & I have a love hate relationship.

 

[EE Fanatic]

By end of year when Telus and Bell jump on the GSM bandwaggon Rogers will feel the cash pinch even worse. The Network build is in full swing.

That's the best thing i've heard yet....it's about damn time. Jeeze only about 20 years behind the rest of the world.

ROBBERS SUCKS ASS...plain and simple.

For those of you who don't know.....

This: www.wirelesssoapbox.com may be our SAVIOUR!

 

[Ross Eyerie]

When it comes to billing errors... usually it's because the poor "customer service" schlub on the other end doesn't really know what he's doing.

Don't even get me started on the out-sourcing Bell does in India for their CSR's. It's bad enough that they try and save money by moving call centers there... but then their rates are over priced and the service is sub par. THEN you can't understand a fucking word "James" or "William" in India is saying and all he's doing is following the scripts and doesn't think for himself. AND it's bad enough that a "Canadian" company keeps employment opportunities outside of our country. Boycott Bell... AND Rogers for that matter... there are plenty of other options out there.... I'm happy to discuss them with you if you want....

*sigh*

OKay I'm done my rant... thanks for listening... you can have your thread back...

No I'm not done... another Terbite may have mentioned this before... speak with a French speaking agent... they're usually bilingual so even if you don't speak French... their English is better than the Indian's English and they actually understand how shitty Bell is and they can think for themselves and not follow a script so they can actually help you if you have a problem.

Kay I'm really done.