RIM: Making The Case For A Comeback

blueman

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http://seekingalpha.com/article/1014341-rim-making-the-case-for-a-comeback

Disclosure: I am long RIMM. I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it (other than from Seeking Alpha). I have no business relationship with any company whose stock is mentioned in this article.


Investors have witnessed the once great smartphone leader Research in Motion (RIMM) make an epic fall from grace. Once the undisputed heavyweight champion of the segment,it has now been reduced to the brink of extinction. Investors are divided as to whether RIMM can make a comeback. This article will attempt to make the case that indeed there still is some "motion" left in this company.
The Financial Argument
One cannot argue the fact that RIMM has been hit quarter after quarter with a financial hammer. I certainly do not want to get into any debates about the mess they've got themselves into nor into the minute details of their balance sheet. I simply want to point out (3) key facts that I think negate the financial argument:

  • BB10- RIMM has a new OS ready to launch. This is no small feat. Developing a new OS costs money and takes time. This isn't something they are "working on" or have in the early stages of development. It's done and it is in for carrier testing.
  • Cash- RIMM has over 2.3 billion in cash reserves. This is significant as it will need this cash to be able to effectively market the new OS and carry itself through until Q1 2013 when BB10 hits the shelves.
  • 80 Million Subscribers- Despite not having a very competitive phone on the market, RIMM surprised analysts and investors by growing the BlackBerry subscriber base in Q2 to over 80 million users.This fact cannot be ignored.The (3) solid facts above combine to make the current negative financial points mute. RIMM has a revolutionary new OS in BB10 that is ready to go. They have 2.3 billion cash to market BB10 and they have a strong, loyal and growing subscriber base to launch from. If RIMM were in a position of trying to stay afloat with it's current OS investors (including myself) would be foolish to stay with them as an investment. The fact is..All of the key ingredients are there to climb back to relevance.
The Problem With Apps
There are those who claim, and rightly so, that lack of Apps is what drove consumers into the arms of iOS and Android. The leadership at RIMM finally gets that point and have taken measures (some would argue desperate measures) to address this issue:

  • BB10 will launch with somewhere between 100,000 and 150,000 Apps available. This is more than any other new OS has ever launched with.
  • RIMM is courting App Developers in very creative ways. Their recent "BlackBerry Jam Roadshow" sessions were a hit with developers and allowed RIMM to showcase the features of BB10 and what it offers for Developer assistance. These BlackBerry Jam sessions are targeting both the consumer app development market as well as the enterprise side.
  • RIMM also recently announced the opening of (4) four BlackBerry App Developer Lab locations as a place where developers can team up with BlackBerry technical people to assist in getting apps developed.
  • RIMM has guaranteed App Developers a minimum of 10K in profits as an incentive for writing Apps for the BlackBerry Apps store. In addition to this they have hosted several "hack-a-thon" events for game developers.
I think RIMM will finally have laid to rest the "lack of apps" issue. In fact, they are taking the right steps and listening to what the App Dev community wants and needs to support them. If BB10 can show that RIMM is still a player then the developers will come. In fact...a recentsurvey stated that BlackBerry users were more willing to pay a premium price for an App and that Blackberry users utilized the apps they download more frequently than other OS.
The Smartphone Market
The reality is that the smartphone market is still relatively untapped. In fact, smartphone penetration in the North American market is just at 50% (and even less if you discount Android splinters like Gingerbread and Froyo ). It took 15 years to reach the first 1 Billion in smartphone sales and analysts predict that we will hit the next 1 billion in the next 3 years.With the explosion in smartphone sales BB10 is timed and positioned well for this growth. In fact...they may be positioned better considering where that growth will be.
RIMM has had no choice but to implement a strategy of rest of World marketing to keep up sales while developing the new BB10 OS. This strategy has led to RIMM becoming the market leader in areas like India, Africa and South America. These areas are the next generation of Smartphone consumers and with BB10 in the pipeline RIMM will be able to offer these consumers the premium phones they will be clamoring for.
BB10- The next generation OS
What exactly are the innovative features of BB10 that will help RIMM climb out of it's hole? Here are some of the highlights of the features that RIMM has unveiled to date:

  • BlackBerry Balance- This feature is very innovative and one that in my view is selling feature that will win back a significant number of users on it's own. RIMM has devised Balance to allow each phone to have (2) separate and distinct user profile. One is the "Business" profile which IT managers can load up with Company approved apps and rest assured that their data is safe and protected. With the flick of the thumb a user can switch to their "Personal" profile which can be used however they want. Both profiles are fully secure and encrypted. Users cannot "cut and paste" company data into a personal email. very ingenious and puts RIMM at the cutting edge of the BYOD (Bring Your Own Device) trend. Have a look at the attached video that showcases this feature.
  • BlackBerry Peek, Flow and Hub- These unique features allow for a great UI experience. Users can "Peek" at any given time at other Apps without moving in and out/opening and closing Apps. The BlackBerry Flow means you are always on and can move seamlessly throughout the OS. BlackBerry Hub consolidates all of your messages, notifications, social media etc into one view and one view that can be viewed and used without moving in and out of Apps.Everything is "always on."
  • BlackBerry Flick touchscreen and qwerty keyboards- BlackBerry was made famous for its keyboard features that gave users the ability to type at lightening speeds. they take that experience a step further with BB10. The touch screen and hard key versions both come equipped with Flick technology. This means that the keyboard is intuitive to the point that it recognizes HOW you type in terms of where your fingers land on a button and adjust accordingly toLearning to anticipate the words you type and putting the anticipated word above the next key you would hit, allowing you to"flick" the word into place in the sentence. This will save a considerable amount of time when typing an email. It also allows users to type in multiple languages without changing language settings. Writing an email using French and English words...no problem. Flick will become accustomed to your style and offer up word suggestions in multiple languages. This is a game changer in terms of keyboards and i am glad to see RIMM focus some much attention to detail in this area.
  • Camera Hardware and Software- BB10 offers us an 8mp camera with a "Time warp" feature. Time Warp takes a few seconds of video before and after each photo. lets say you were taking a group shot and everyone looks great except for grandpa who has his eyes closed. With Time warp you simply tap grandpa's face and either rewind or fast forward until he looks the way you want and "voila"...perfect picture every time.
  • General Features- BB10 offers best in class screen resolution, a mini HDMI port, front and rear facing camera and all of the multimedia features one has come to expect from a smartphone offering today.
Security and Reliability
Security has always been the bedrock of BlackBerry support. BB10 delivers this same iron clad security RIMM has built its reputation on and in fact BB10 recently became FIPS (140-2) certified just last week. This marks the first time an OS has been approved ahead of launch. No other OS comes close to the security that RIMM offers and as the mobile future moves into areas more attractive to hackers and criminal elements that security will become even more important.
Other platforms like Android and Windows 8 have recently been exposed as posing significant risk. A 16 year old Indian student just developed a maleware for the new Windows 8 platform that can steal data files, and read text messages. Not good news for an OS that just hit the market.
Android, while gobbling up market share at a blistering rate, has also been ranked the poorest when it comes to security. The fragmentation of the Android OS makes it very difficult to manage from a security standpoint and thus has makes it an easy target for those with malicious intentions. Android is ranked as the most malware-ridden OS on the market.
Vision for the future
The team at RIMM has lost a lot of credibility over these last couple of years. The new CEO Thorsten Heins has slowly been at work picking up the pieces left behind by the former CEO team. By delivering on key dates in recent months and quietly assembling a team of seasoned turn around experts he is gaining some supporters as a CEO who can deliver. He recently outlined some vision of the future in Mobile Computing where the smartphone becomes your key tool in the workplace. He see's a future where we no longer have desktop PC's but rather employees coming to work and porting in their smartphone device to work with.
Research in Motion built this segment. Their fall from grace was filled with blundering missteps and missed opportunities. I think they have taken a step back and understand clearly where they failed and have devised a strategy that can get them back in the game.
BB10 is their "Hail Mary Pass," and iI think they have enough receivers in the end zone to make the catch.
 

onthebottom

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DoA.... They miss Christmas - how stupid do you have to be to miss the holiday buy cycle by a month - pretty damn stupid.

OTB
 

IM469

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They miss Christmas - how stupid do you have to be to miss the holiday buy cycle by a month - pretty damn stupid.
I can't figure why with 'thousands of APPs available and O/S testing out there, why would they wait unless they are still having either O/S problems/fears or manufacturing problems. January has to be the worst time to release these to the consumer market.
 

onthebottom

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I can't figure why with 'thousands of APPs available and O/S testing out there, why would they wait unless they are still having either O/S problems/fears or manufacturing problems. January has to be the worst time to release these to the consumer market.
Just stupid, but you could see by the video on the other thread that even the engineer was having issues running the OS... not a good sign.

OTB
 

blueman

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DoA.... They miss Christmas - how stupid do you have to be to miss the holiday buy cycle by a month - pretty damn stupid.

OTB
Could be that people don't necessarily buy new cell phones for Christmas . . . but rather when their contract is up or when something new comes to the market that catches their attention ...

Christmas might be nice but why doesn't Apple release iPhones at Christmas?

Maybe Android does . . . nope not them either . . . huh?
 

onthebottom

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Could be that people don't necessarily buy new cell phones for Christmas . . . but rather when their contract is up or when something new comes to the market that catches their attention ...

Christmas might be nice but why doesn't Apple release iPhones at Christmas?

Maybe Android does . . . nope not them either . . . huh?
Your right, it's brilliant to release a save-the-company device into an exploding market (not just a market that is renewing contracts) right after the busiest buying season of the year - that must be Canadian for strategic....

I actually think Apple moved their phone release back a quarter to fit the Christmas buying cycle, the iPhone 5 is down to a two week wait now, you might even get same day shipping by December as they ramp the yield up... and yes "Android" (i.e. Samsung, LG, HTC....) releases a phone every month of the year....

OTB
 

onthebottom

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There are rumors that Apple's new thin -not so thin- iMac may not quite make the Christmas deadline as well. Shit happens.
That would also be a mistake, let's see if it turns out to be the case.

But to be clear, look at the products Apple refreshed before Christmas...

New iMac
New Mac mini
New Retina Macbook Pro
New iPods
New Phone
New iPad model (4)
New iPad mini.....

I think they get when the market buys....

OTB
 

goodguy1977

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Could be that people don't necessarily buy new cell phones for Christmas . . . but rather when their contract is up or when something new comes to the market that catches their attention ...

Christmas might be nice but why doesn't Apple release iPhones at Christmas?

Maybe Android does . . . nope not them either . . . huh?


Hi there,

Usually companies utilize the strategy of releasing the product months in advance of the Christmas season to generate a "buzz" as products such as the Iphone 5 and the Ipad mini in the consumer market. Strategically RIM really did miss a great opportunity, you make a great point about the replacement cycle but it's also been proven that consumers suffer "burnout" after a busy spending season like Christmas.
And with articles on "seeking alpha" there a ton that make a "negative" case on Rim.

Goodguy
 

blueman

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Your right, it's brilliant to release a save-the-company device into an exploding market (not just a market that is renewing contracts) right after the busiest buying season of the year - that must be Canadian for strategic....

I actually think Apple moved their phone release back a quarter to fit the Christmas buying cycle, the iPhone 5 is down to a two week wait now, you might even get same day shipping by December as they ramp the yield up... and yes "Android" (i.e. Samsung, LG, HTC....) releases a phone every month of the year....

OTB
Let's just wait and see . . .
 

IM469

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Could be that people don't necessarily buy new cell phones for Christmas . . . but rather when their contract is up or when something new comes to the market that catches their attention ...

Christmas might be nice but why doesn't Apple release iPhones at Christmas?

Maybe Android does . . . nope not them either . . . huh?
The product releases for Christmas are usually OCT-Nov time frame. You will notice when products are released it can take a few weeks before the distribution is set up so that a consumer can purchase at a store without back orders. If you read the trade magazines, this has been the topic since the end of summer - who will have what in time for the Christmas season.

eg: Smartphone Xmas shopping to boom : ' there is a 20 per cent increase in shopping related searches year on year and that 40 per cent of all shopping searches now come from smartphones or tablets.'

http://bigpondnews.com/articles/Technology/2012/11/14/Smartphone_Xmas_shopping_to_boom_816272.html

I bought my SO a smartphone, friends are buying their kids smart phones and people are buying themselves smart phones for Christmas. It is a huge sales opportunity. Most major Canadian mobile carriers will wave the penalty free if you are with in a few months of the contract termination and they can sign you for a new contract. This is a popular approach because they have no leverage on you staying with them if they can't get you signed before your current contract ends.

BTW: A host of new Android products have been introduced recently to compete with Apple & Samsung in the market including the new Windows 8 devices.

January is better than nothing but it is occurring at low tide for consumer spending. If BlackBerry could have had a product ready - they wouldn't have waited until January.
 

onthebottom

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Let's just wait and see . . .
Of course that's the answer, we are all just speculating but it's not unreasonable to analyze their actions and strategy.
 

blueman

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Of course that's the answer, we are all just speculating but it's not unreasonable to analyze their actions and strategy.

Analyze yes, attack no

RIM is doing the best that it can with what it has. We have to accept that they have chosen to release in Jan/Feb because they believe that IS the best possible option. They have info we don't have ...

I'm going to support RIM as a Canadian and as happy BlackBerry customer. "Others" have fallen and got back up so let's just give them a break or two or three ... really what difference does it make if everyone cuts them some slack?

Hard to believe all Canadians don't support RIM, the company that invented the smart phone.

And let's remember two things:

1. For RIM to succeed others don't have to fail
2. Every time the bar is raised we all have the ability to benefit from the innovation. Android and Apple will respond to BB10 and when they do loyal followers of those platforms will benefit.
 

IM469

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RIM is doing the best that it can with what it has. We have to accept that they have chosen to release in Jan/Feb because they believe that IS the best possible option. They have info we don't have ...
We don't have all the information but we can assume that they are not going to mismanage a product introduction past a huge sales opportunity so it stands to reason that there are product/manufacturing constraints that limit their choices.
Hard to believe all Canadians don't support RIM, the company that invented the smart phone.
Palm introduced the first 'smartphone' (PDA integrated into a cell phone). I don't mind supporting a Canadian company offering similar products but I will not cripple my cell phone capabilities to support an inferior product simply because it is Canadian. RIM fell behind because it relied to heavily on customer loyalty, I don't think I'd be doing any favours be sustaining the practice.
 

blueman

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We don't have all the information but we can assume that they are not going to mismanage a product introduction past a huge sales opportunity so it stands to reason that there are product/manufacturing constraints that limit their choices.


Palm introduced the first 'smartphone' (PDA integrated into a cell phone). I don't mind supporting a Canadian company offering similar products but I will not cripple my cell phone capabilities to support an inferior product simply because it is Canadian. RIM fell behind because it relied to heavily on customer loyalty, I don't think I'd be doing any favours be sustaining the practice.
".... cripple .... inferior ...."

seriously?
 

le.broke.gear

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I would love to see RIM bounce back on their feet, but they're facing some stiff competition with Google and Apple releasing new tablets within the last couple of months.
 

onthebottom

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Analyze yes, attack no

RIM is doing the best that it can with what it has. We have to accept that they have chosen to release in Jan/Feb because they believe that IS the best possible option. They have info we don't have ...

I'm going to support RIM as a Canadian and as happy BlackBerry customer. "Others" have fallen and got back up so let's just give them a break or two or three ... really what difference does it make if everyone cuts them some slack?

Hard to believe all Canadians don't support RIM, the company that invented the smart phone.

And let's remember two things:

1. For RIM to succeed others don't have to fail
2. Every time the bar is raised we all have the ability to benefit from the innovation. Android and Apple will respond to BB10 and when they do loyal followers of those platforms will benefit.
Until this release they've not had a strategy (push email and saying the Internet is the app are great examples), now the issue is why would anyone not from the GWN buy a bb vs an iPhone, Android or M$ phone... I'd say they have the weakest ecosystem and the worst chance of surviving.

OTB
 

onthebottom

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I'm with this guy:

Telecom analyst Troy Crandall predicted, however, that the BlackBerry 10 operating system has only a small probability of successfully taking consumers away from Apple and Android devices when it's released in early 2013.
"It's not that we're super hopeful that this is going to work out," said Crandall, of MacDougall, MacDougall & MacTier.
"There is hope being built in that there's a chance it could work out."
 
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