not the first time i've been put in this type of situation. Maybe its just my luck or something, idk.
Just got back from blockbuster and the guy tells me i had a bal of 2.50 for a restocking fee of a movie back in June. I was like What????
He ends up waiving the fee cuz he checked the computer and finds that it was later found.
So basically i returned a movie and they know i returned it, but because for some reason they misplaced it after it was returned, i was charged for it. And when they do find it they charge me a restocking fee!! Wtf is that !!!
Funny thing is this is 2 months after, i had gone to other blockbusteres numerous times in between these months, and nothing.
I was in another similiar incident as well couple years back, where they said i never returned something, but i knew for a fact i did cuz i dropped by there at 6:30am to return it before i went to work. When i first talked to 1 of the guys on the phone, he was very rude and he made it seem like they were perfect , telling me that they dont make mistakes and its definitely me that didnt return it. Which i thought was very odd and very very rude to talk to a customer like that.
When i finally talked to the manager it was the total opposite. I told her i know for a fact i returned it , she was like ok , and that was it.
But after that incident, i stopped going there for about a year.
When i finally did return, last summer, there was a hold on my account that just never went away. They keep telling me oh i've taken it off now but next time i go back its on there again. there was no reasons for any holds either.
I should've never went back. But i did cuz there were some hotties at the store i like going to at the time, which is the same store i just went to. This is 1 of the better looking and bigger stores in my area but i'd have to say i've also had the most unpleasant times at this store.
Now i've finally had it, I am not going thru this kinda shit again. I dont understand things like this can happen , how these guys can Lose a dvd.
I drop off a dvd in the drop box, you pick it up and scan it to mark that its been returned and you put it back onto the cart/shelve or whatever else.
How fricking hard is that???????!!!!!!!!!
I am never going back there again. I can just go to pacific mall every so often and stock up my movies there. I've decided. It would be even cheaper than renting. And i wont be getting charged for others mistakes!!
Just got back from blockbuster and the guy tells me i had a bal of 2.50 for a restocking fee of a movie back in June. I was like What????
He ends up waiving the fee cuz he checked the computer and finds that it was later found.
So basically i returned a movie and they know i returned it, but because for some reason they misplaced it after it was returned, i was charged for it. And when they do find it they charge me a restocking fee!! Wtf is that !!!
Funny thing is this is 2 months after, i had gone to other blockbusteres numerous times in between these months, and nothing.
I was in another similiar incident as well couple years back, where they said i never returned something, but i knew for a fact i did cuz i dropped by there at 6:30am to return it before i went to work. When i first talked to 1 of the guys on the phone, he was very rude and he made it seem like they were perfect , telling me that they dont make mistakes and its definitely me that didnt return it. Which i thought was very odd and very very rude to talk to a customer like that.
When i finally talked to the manager it was the total opposite. I told her i know for a fact i returned it , she was like ok , and that was it.
But after that incident, i stopped going there for about a year.
When i finally did return, last summer, there was a hold on my account that just never went away. They keep telling me oh i've taken it off now but next time i go back its on there again. there was no reasons for any holds either.
I should've never went back. But i did cuz there were some hotties at the store i like going to at the time, which is the same store i just went to. This is 1 of the better looking and bigger stores in my area but i'd have to say i've also had the most unpleasant times at this store.
Now i've finally had it, I am not going thru this kinda shit again. I dont understand things like this can happen , how these guys can Lose a dvd.
I drop off a dvd in the drop box, you pick it up and scan it to mark that its been returned and you put it back onto the cart/shelve or whatever else.
How fricking hard is that???????!!!!!!!!!
I am never going back there again. I can just go to pacific mall every so often and stock up my movies there. I've decided. It would be even cheaper than renting. And i wont be getting charged for others mistakes!!
