Primus $199.95 Termination charge

AK-47

Armed to the tits
Mar 6, 2009
6,695
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In the 6
I been with Primus for many years. Finally had to cut them loose because of bad customer service.
I now get a-bill with a $199.95 Termination charge on it.....LOL.

Are these clowns being serious?? Is a termination charge even legal??

WTF!! I'm not paying it :mad:

 

one.of.a.kind

Banned
Dec 31, 2013
2,791
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Unique, Canada
After being with Bell for over 25 years I left them and got a $250 termination fee. I ignored it and it went on my credit report but, and there is always a butt, creditors often ignore this type of non pay because of all the problems that exist in that industry.

Now I'm assuming you're not under contract.
 

AK-47

Armed to the tits
Mar 6, 2009
6,695
1
0
In the 6
Now I'm assuming you're not under contract
No, I was on a "cancel anytime" deal.

It sounds like they are just trying to charge for whatever they can, and hope I pay it
 

Tiger

Well-known member
Aug 20, 2013
991
444
63
After being with Bell for over 25 years I left them and got a $250 termination fee. I ignored it and it went on my credit report but, and there is always a butt, creditors often ignore this type of non pay because of all the problems that exist in that industry.

Now I'm assuming you're not under contract.
I had a similar problem, not with Primus, but also with Bell
We switched from Rogers to Bell last year briefly, after honey was poured into our ears about better service and savings and reliability...
Well within 2 weeks we had so many service interruptions and problems we had no choice but to switch back, despite several service calls from their technicians and contractors.

Eventually we got bills from Bell totalling over $1000 for termination, contracts, installation etc etc. All of which were not mentioned before

I got my secretary on it. She's Eastern European and takes no shit from nooooooobody.

After about two months of back and forth, she reduced my bill to the two weeks of service and the rest was written off. During that two months, Bell actually charged me penalties and interest for non-payment, regardless of the bill being under review!!

These companies try to get away with EVERYTHING, just hoping a few people will pay. Some people are too lazy, some don't care enough, but unfortunately many will be taken advantage of b/c they don't understand English or don't know how to stand up for themselves.

It's despicable.
 

one.of.a.kind

Banned
Dec 31, 2013
2,791
0
0
Unique, Canada
No, I was on a "cancel anytime" deal.

It sounds like they are just trying to charge for whatever they can, and hope I pay it
These companies try to get away with EVERYTHING, just hoping a few people will pay.

It's despicable.
Exactly. They figure they've lost you so go for it.

FYI My "termination" charge disappeared at some point.

I'm with Koodo, no problems and I'm paying less than half of what I did before.
 

Mr. Piggy

Banned
Jul 4, 2007
3,015
2
0
Oshawa
Exactly. They figure they've lost you so go for it.

FYI My "termination" charge disappeared at some point.

I'm with Koodo, no problems and I'm paying less than half of what I did before.
My phone service is with Koodo as well and the only problem I have with them is they are so fucking slow processing my payment. It takes them over 2 weeks for the cheque to be processed. I pay by cheque because it's a business expense and have them send me a paper bill too. Not using my printer ink.
 

AK-47

Armed to the tits
Mar 6, 2009
6,695
1
0
In the 6
I just looked over Primus terms of use, they do mention a termination charge:

http://primus.ca/index.php/bc_en/terms-of-use

You will be billed a Plan Termination Charge equivalent to one installment of the monthly recurring plan fee appearing on Your invoice as well as a Network Termination Charge equivalent to the monthly network charge appearing on Your invoice
 

Brotherman

Active member
Jan 17, 2004
1,158
5
38
Why don't they just go on the street and panhandle for money. They'll have a better shot of getting it.
 

hungry

Well-known member
Nov 20, 2005
1,532
99
48
You should have waited till Jan 24. There is in place with everyone where you have to give 30 days notice to cancel. The Feds, passed a law going into effect Jan 24 where you can cancel with no notice.
 

Butler1000

Well-known member
Oct 31, 2011
34,951
8,745
113
I just got rid of Rogers Recently. Bought a phone outright and went with Virgin mobile. So far great coverage and cut my bill by about one third overall with better data as well.

Next up is cable and probably Internet. I think I'm done with cable once I figure out how to access everything I need. And Internet I'm figuring Tech Savvy at this point.
 
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