Sometimes the little thing's make all the difference. When I don't get a hug when the MA walks into the room, when she turns the lights way too low, when she doesn't offer to give me my $10 dollars change from my 140, when she doesn't give me a fresh towel for my exit shower, when there is almost no eye contact, when my 30 min is over in 20 min, that was my experience with Daniella. I was interested in seeing this larger blond girl, and looks wise I was pleased when she walked in but it didn't matter once the lights were made so dark. Massage etc were pretty good and there were some exciting momenets, but overall wouldn't repeat.