Paypal /Ebay question

G

Gentle Ben

Senior Member
Jan 5, 2002
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I purchased something off Ebay , the seller has very high ratings for selling, the listing says
PAYMENTS ACCEPTED:
PAYPAL, MONEY ORDER, CASHIERS CHECK, PERSONAL CHECK
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now the guy is telling me he wont accept paypal credit card transaction because they take a percentage from him, he wants me to send him a money order (which will cost me time & money)or paypal bank transfer( I'm not sure if there's charges to me) ,
PAypal site says it takes 6 to 9 business days or something for bank transfers.
My question is, what is proper here, is he within his rights to ask me this after the fact, or am I misunderstanding ?
 
Offer to send him the extra 3% that paypal charges.
Or ask him if he has an alternate email address, outside of the eBay registered one, that you can paypal the funds to.
 
Be careful. Some ebay scammers ask for money orders and cheques due to the fact that there is no buyer recourse if not satisfied. You say he has a good rating then it might be OK. Just be careful.
 
My advice is RUN run for the hills in the opposite direction and if he doesn't accept your paypal payment then give him a negative feedback and complain to ebay and paypal. He cannot change the terms of the auction once the auction is closed. Just like you can't "decide" not to pay him if you change your mind about your win.

Sorry, if you send a money order you're screwed. You have NO recourse because you might as well be sending cash.
 
The seller is wrong. Notify ebay and paypal. There is something fishy going on here.
 
Well I tend to agree that something is fishy, Ive bought several itmes off ebay over the years and never once did someone flat out tell me they won't accept paypal Credit card payments, in fact thast the only transactions Ive ever used with PayPal. Im going to message him back & tell him that either (A) he accepts my paypal redit card payment, (B) I contact EBay on this matter, or (C) He cancels the sale withoug negative to me.
I'm in the process of messaging Ebay anyway regarding this

Thanks everyone for the feedback
 
I owned three eBay drop off stores until I sold them earlier this year...I worked with eBay and Paypal directly.... if the seller only uses a Personal Paypal account (or multiple ones) then they can only accept a credit card payment 5 times per year...and at 4.5% or so....you have to opt in as a seller to accept Credit cards and upgrade to Premier where they charge fees on ALL transations....Personal accounts get no fees charged.

Pay with a PayPal bank payment, you are still covered through PayPal, you can chargeback through them if there is a problem. Or as someone mentioned, offer a 4.5% for the Credit card, chances are he won't accept it if he has only a Personal account...
 
Most of these guys mark up the shipping to exorbitant amounts. Anything he is losing from Paypal he is gaining thru the shipping charges. He is changing the rules after you've won the auction. Stick to your guns, or as previous posters say, leave negative feedback.
 
tboy said:
then give him a negative feedback and complain to ebay and paypal.
Click to expand...

i gave a guy a negative feedback once and got one in return. not that i care too much about my feedback since i'm a buyer only.

what is the seller's feedback, how long as he been with ebay, what do his feedbacks say, does it seem like he can be trusted, is he local so you can arrange a pickup???

try not to pay by money order if you are getting something from overseas or even the states. they will say it got lost at customs. if you must, make sure it is insured, you have the tracking number of the item, and you must sign for it when it arrives.
 
GB,

I see your on your way, but maybe this will help:

1. I was about to purchase from someone with a 97 or 98 rating. When I looked at their negative feedback, all comments were the same - "never received item."

2. Last night on the news they had a clip about eBay. Their tests confirmed what I observed, that high ratings don't necessarily assure honest transactions.

A story.

I was selling a book on Amazon this year and it sold quite well. However, it was a small paperback, the price was high, and some people felt they were being ripped off once it arrived. While I had a good run, as the number of requests for refunds increased I decided to discontinue it.

After the last book I had was returned twice, a third buyer came along and purchased it. By this time, other sellers started listing additional volumes for sale at a lower price and I was surprised someone had purchased mine. When I looked at my listing, I realized I had forgot to note that mine was a paperback and not hardback. I was only able to list the book under a hardcover listing, but had always noted that it was softcover.

So, I send the buyer an email that it is softcover and ask if he still wants it. When I had not received a reply after two days, I sent another email saying I was shipping the book out and if it was not what he wanted, to return it and I would refund his purchase price and return postage. I also wrote this note on paper and then attached it to the book.

The book arrived in three days and I immediately receive an angry email from the buyer stating that he ordered a hardcover. Oddly, his email had my original message concerning this problem attached. I didn't understand how he could not have read my original email message or not seen the note on the book but, having already sent the book out twice before I decided to let him keep the book and immediately refunded his money through Amazon. I notified him in a return email.

Shortly afterwards, I recieve another irate message stating that people in his profession pay for things and do not need charity. He suggests we can make other arrangements. I say fine, how about paying for the cost of the book. He says okay. I send him invoice and never hear from him again. No notes, no payment.
 
The seller is being a bit of a cheapskate. However, he is in the wrong because he advertised he'd accept Paypal. He made a contract the same way you made a contract to pay if you won the bid. Under the circumstances I would ask him to pay pay costs of certifying funds as he is not living up to his part of the bargain. The use of Paypal is also an attractin feauture of the ad for those of us who live by credit card. Go to EBay arbitration

I understand what he is trying to do. Paypal adds 3.99% plus 3% US to Canadian conversion. When I sold on Ebay I asked people to add the markup. I mentioned this in my ads but after awhile Ebay pulled my auctions beacause it was prejudicial to Paypal which is owned by Ebay. They suggested that I make up the commissions in shipping and handling charges but you have to state the shipping charges beforehand -which I now do.
It's the cost of doing business and the guy should learn that.
 
boffo said:
Be careful because the only time I had a problem with Ebay was with a guy who made me get my paypal account "verified" so that money could be vaccuumed out of my bank account to pay him rather than use my credit card like I always did.

The guy never sent anything to me and ignored all my emails for information about what was going on. Took about a month to get my money refunded to my paypal account after I went to the ebay resolution centre.

If you have to go to the resolution centre to get your money back be quick to ask Ebay to bring the issue to final arbitration if the guy either does'nt answer quickly or gives you a weird ambiguous meaningless response. A lot of these guys just want to delay you so that your complaint will expire. You have like ten days to ask for arbitration once the issue goes to the resolution centre.
Click to expand...

the one month time limit to file a complaint is too short. I believe that's one month from the end of the auction.

most items that are purchased don't usually arrive for a week or two, which leaves not much time to decide whether to file a complaint or to send the item back.

I don't trust ebay or paypal to try to help the buyer either, as long as they get their cut, they pretty much leave it to you to try to get satisfaction from the seller if you get screwed.(that's my experience anyway)

Things that are selling on ebay don't always turn out to be the better deal.
its a lot riskier than I initially anticipated.
 
Apparently, you can fake high ratings with ebay. I wouldn't stake much money on a high rating.

If you are the least bit uneasy about the seller, then don't purchase the item.
 
Changing terms after the fact?
Not right or cool.
Contact eBay.
 
Thanks for the input folks, in the end I made a paypal payment via CC to the seller, as far as I'm concerned I have fulfilled my obligation.
I guess now I'll just have to wait & see when/if I get the product, and what condition it arrives in.
Its not the end of the world, fortunately were only talking about roughly $150 so not a major expense.
 
Please let us know if you receive the product.
 
How do you fake high ratings in ebay? Maybe have multiple ids and have one id buy from another and give good feedback to each other? I suppose the commission they pay ebay for the transactions is probably the marketing expense. Is there any other way of faking ratings? You can fake a few like that, but eventually, the true colours will show. I usually pick a seller who has good ratings and has been in ebay for a longer period of time.
 
Once I contacted a seller directly if he can find me a product similar to what was just sold by him in another auction. He said he had more in stock and also offered a lower price if I paid him directly. In fact he said that he would ship the item once I emailed him that I sent him the payment. I mailed a personal cheque and on the same day he had shipped the item even before he received the payment let alone realise the cheque. So by the time my payment reached him, I had got the item. I trusted the seller and he trusted me also. That does not happen often though.
 
There is a wonderful website that finds all the bad feedback about an Ebay name.
http://www.toolhaus.org/

This is usefull when the seller has alot of sales and a fairly high but not perfect rating( like 97 or 98%).

I bought a magazine from one seller. He had a 98% rating and thousands of sales. I had lots of problems getting my item. I had to scroll through pages of feedback to read his negative reports. When I used toolhaus I found that he had several hundred negative feedbacks, most of them similar to what I experienced.
 
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