Just called to see about an outcall to Brooklin. From their site, Outcall to Whitby is 160/hr. Now they have raised the rate to 175/hr for Brooklin which is tecnically still Whitby, according to my tax bill anyway. Cant see why driving exactly two minutes north of Taunton, Ive timed it, is worth $15. On a two hour call they expect the extra $30. Either whomever sets the rates needs a map or is just greedy. Either way, they just lost some business. Now they get squat.
I know, its only $30 but its the principal of being charged $15 extra for a two minute drive. On a one hour call they do a drop and pickup which is obviously factored into the rate. On a two hour call which I normally do, Im paying for two drops and two pickups already. Now they want an extra $30 as well. Forget it. They claim that they have to do more driving so they charge more to Brooklin. On a two hour call, they drive half as much and still charge for four trips plus the premium for each hour to Brooklin.
Lil Darlings, you just lost my business. See what being greedy gets you.
I know, its only $30 but its the principal of being charged $15 extra for a two minute drive. On a one hour call they do a drop and pickup which is obviously factored into the rate. On a two hour call which I normally do, Im paying for two drops and two pickups already. Now they want an extra $30 as well. Forget it. They claim that they have to do more driving so they charge more to Brooklin. On a two hour call, they drive half as much and still charge for four trips plus the premium for each hour to Brooklin.
Lil Darlings, you just lost my business. See what being greedy gets you.