I disagree, dave... she's working in a position where the people are already under stress. At the very least she could have looked at me, and smiled, even if forced.. its better than treating people like they do not matter.I would be put off by her attitude as well...But working in retail, I also know what it's like to deal with people all day, so I've developed a bit of sympathy for people in that sort of position. You don't know what kind of day she's been having, or what kind of arse holes she's been having to deal with all day. Neither do I, but I've had those days.
If she worked for me, I'd fire her ass on the spot.
I've worked in retail too and there's just no excuse for rude behaviour. Too many people make excuses, "Oh she's having a bad day, etc, etc"... sorry that does not cut it. If you're gonna deal with the public you gotta treat them like people.





