Internet service providers

[Bill the Pirate]

Hi folks

I am getting tired of bell's constant service interruptions for my small business.

has anyone got a good alternative?

 

[OddSox]

A good alternative? No.

But try http://www.teksavvy.com/en/content.asp?ID=7&mID=1 It is still DSL over Bell lines, however they actually provide service and tech support .

 

[chaychay]

Rogers still gets a lot of people pissed off about this and that. But I've had very few problems. And whenever I've had troubles in the past their customer service is very good, very little wait times. Also the speed is incredible. Their ads claiming to be the fastest I truly believe (I downloaded a 5GB software program the other day in less than an hour).

I should note a slight bias: I think Bell is the worst corporation in all of Canada, perhaps the world.

 

[Hangman]

Try Beanfield. They built and maintain their own Fiber optic network. I've had good results with them, and no bandwidth throttling.

 

[aabbaa1975]

Any one tried YAK for home service internet?? I might give them a shot!

 

[emerging44]

Hi folks

I am getting tired of bell's constant service interruptions for my small business.

has anyone got a good alternative?

Remember that other service providers may actually be wholesaling Bell services so if your problem is line related, it won't go away by switching to another service provider. Cable is another landline solution as is naked copper pair (data service without phone service). Wi-Fi may be available (Cogeco One Zone) in your area.

It really comes down to the nature of your problems. Can you provide more information?

 

[cali]

You can try :

Internet Access Solutions Ltd.
1 Greensboro Dr., Ste. 303
Toronto, ON M9W 1C8
Ph: (416) 621-7255

They are a wireless internet provider

 

[Rockslinger]

Hey, check my thread from a couple of months back. Lots of comments there.

 

[Bill the Pirate]

Remember that other service providers may actually be wholesaling Bell services so if your problem is line related, it won't go away by switching to another service provider. Cable is another landline solution as is naked copper pair (data service without phone service). Wi-Fi may be available (Cogeco One Zone) in your area.

It really comes down to the nature of your problems. Can you provide more information?

I am always having to reset my modem, bell has looked at it a few times and nothing ever changes. Yesterday I lost internet at least 4 times. I think it may be a faulty modem but there is no talking to Bell. I even got rid of my old Lynksis router and now rent Bells just so when I phone I don;t have to do the whole it's your router thing.

 

[Rockslinger]

Please, please, please, please let me speak with a tech in Canada..pleeeeeeeaaaaaaassssssseeeeeeeeeeee!!!!!!

Is it true the techkies are all in India? If they are in Canada, your internet bill will increase.

 

[Cycleguy007]

Is it true the techkies are all in India? If they are in Canada, your internet bill will increase.

From my experience, yes all the techie's are in India, for both Bell AND Rogers I think... as well as MANY other companies following this trend!)

I complained at a Bell World store and the associate told me a trick to avoid getting sent to the Indian call centre... When asked if you are English or French speaking, PRESS 2 for FRENCH! You will then get a Bilingual Canadian or so I'm told. I haven't had opportunity to test that theory yet- since I haven't had any service problems lately... (KNOCKING ON WOOD!)

 

[benstt]

I am always having to reset my modem, bell has looked at it a few times and nothing ever changes. Yesterday I lost internet at least 4 times. I think it may be a faulty modem but there is no talking to Bell. I even got rid of my old Lynksis router and now rent Bells just so when I phone I don;t have to do the whole it's your router thing.

I posted this in another thread, then noticed your thread too -- try here the site below. Post your details, ask them to check your line stats and see whether they think adjusting your profile will help with the disconnect situation.

http://forums.bell.ca/viewforum.php?f=16

I think Bell is selling people speeds that their lines can't handle, and many get disconnects caused by marginal lines. Either need better wiring (inside the house or outside at Bell) or reduce the profile. If you reduce the profile, look to get set with a lower cost service tier - no point in paying for more than your line can handle.

 

[emerging44]

Please, please, please, please let me speak with a tech in Canada..pleeeeeeeaaaaaaassssssseeeeeeeeeeee!!!!!!

That's easy. Call the main number, select French and then speak apologize in English to the agent that answers. In 9 of 10 cases, their English is fine and they are happy to deal with your call. This has worked on many occasions

 

[elmo]

I just installed ADSL from Bell to replace their regular DSL service. It's about 100 bucks more per month but works fantastic and no more interruptions.

 

[Rockslinger]

That's easy. Call the main number, select French

Guess not too many people in India speak French.

 

[Anynym]

I just installed ADSL from Bell to replace their regular DSL service. It's about 100 bucks more per month but works fantastic and no more interruptions.

Are you sure about that "ADSL" part? ADSL is Asymmetric Digital Subscriber Line (downlink speeds higher than uplink speeds), which is "regular DSL" because it limits problems arising from cross-talk between twisted pairs within the cable.

Generally, the "other" DSL is Symmetric DSL, or SDSL or some variant on it.

Or you can use a non-DSL technology (e.g. using a Balanced Pair), for a T1 (DS1) line, at a line rate of 1.544Mbps. Or you can go with the "Inukshuk" Wireless Internet service offered through Bell or Rogers (using a wireless modem instead of a cable modem or a DSL modem). Etc.

 

[elmo]

Are you sure about that "ADSL" part? ADSL is Asymmetric Digital Subscriber Line (downlink speeds higher than uplink speeds), which is "regular DSL" because it limits problems arising from cross-talk between twisted pairs within the cable.

Generally, the "other" DSL is Symmetric DSL, or SDSL or some variant on it.

Or you can use a non-DSL technology (e.g. using a Balanced Pair), for a T1 (DS1) line, at a line rate of 1.544Mbps. Or you can go with the "Inukshuk" Wireless Internet service offered through Bell or Rogers (using a wireless modem instead of a cable modem or a DSL modem). Etc.

Yup, all I know is that T! was gonna be like 1500 per month and this ADSL allows a cleaner signal so we have no interruptions for a fraction of the cost.

 

[Anynym]

If it works, great. I wasn't aware of the ADSL they've now provided for you, so thanks for confirming the details - I'll have to go look into it some more.